RocketPay User Reviews

RocketPay: Payments & Business
RocketPay: Payments & Business
ARBITOS BUSINESS OPERATIONS LIMITED

Customer Experience

Positive experience28.6% of reviews
Neutral0.0% of reviews
Negative experience71.4% of reviews

~ Based on 21 written reviews from the US App Store.

Is RocketPay Safe?

RocketPay: Payments & Business appears mostly safe based on user ratings. AppsHunter Safety Score for RocketPay is 80/100.

This assessment is based on 105 user ratings, with an App Store average of 4.1/5.

Safety Analysis

78.1% of ratings point to a safe experience
3.8% of ratings suggest some concerns
18.1% of ratings point to a risky experience

~ Based on 105 App Store ratings for RocketPay.

Is RocketPay Legit?

RocketPay: Payments & Business appears to be a legitimate app. AppsHunter Legitimacy Score for RocketPay is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Scammers ⚠️⚠️

Please don’t even waste ur data to download this app. bcuz they’re scammers.. I did an airtime swap since October, it was approved and was available on my Dashboard, but I can’t withdraw my money. They refer me to upgrade my KYC to tier1 before collecting my money, and when I finish uploading my info’s they declined it, saying my D.O.B or phone number doesn’t match but that’s not true because my info’s are correct, I went to my bank and to Court, they said everything is correct, but this people keep declining. Then I contacted their customer support, and was instructed to contact them on WhatsApp, which I did, and they insist I should give them my account login info so they could rectify it themselves since it’s not working for me, which I did. And till date, they couldn’t rectify the issue and all of them stop responding to my dm’s on WhatsApp. And I can’t withdraw my money till date. Please run o, they’re Scammers and not legit website. Run o ⚠️⚠️⚠️
Show more

Scammers and reapers

I traded $500 Aud which was new and after an hour they came up with cancelled and the card has been used

Scam

RocketPay is a scam and fraudulent platform, do not trade with them. They ripped me of $100. They change rate after card have been uploaded. Do not fall into their trap.

Worse slow at everything it a scam can’t buy data can’t buy gifts card can’t even get verified your

Really bad

Scammer

Don’t use them, they will steal your money..THIEVES

Rocket

One of the best apps you will come across for your dollar virtual,gift cards and many more features

Response from developer

Thank you for the amazing feedback! We’re committed to offering the best fintech solutions. Stay tuned for more exciting features!

Great

Great

Response from developer

We love to hear that!💙 Thanks for being part of the RocketPay family!

Rippers

They steal your gift card and lie to you it has been redeemed thief what ever you do don’t trade with them i warn you.

Response from developer

We take fraud accusations seriously and prioritize secure transactions for all users. If you had an issue with a trade, please contact support@rocketpay.ng so we can investigate and resolve this as quickly as possible.

Good

The app is good but slow

Response from developer

Thanks for your feedback! We’re constantly working on optimizing performance. Please update to the latest version for the best experience. If you notice any delays, feel free to contact support!

Widmax

This app they’re scamming people anyhow they will cancelled your Cards and they will send it to another trader it happen to me yesterday they real my $100 Amex Card useless app meanwhile they don’t know the trader know I caught them red handed and the stupid guy that reply me on instagram run off guys please stay away from this scamming app I will screenshots everything and send it to CBN because they need to banned this useless scammer app useless teams low life boys
Show more

Response from developer

Hi Jessicasmithlolly, we take fraud claims very seriously, and we’re sorry to hear about your experience. Please reach out to our official support team at support@rocketpay.ng or via the in-app support feature so we can investigate this issue thoroughly. RocketPay is committed to secure transactions, and we do not engage in fraudulent activities. Your feedback is valuable, and we are happy to assist in resolving this matter.

Scam app!!

They’ll steal your funds do not use !!!

Response from developer

Hello, we understand your frustration and would love to assist. RocketPay is a fully registered and secure platform, and we do not engage in fraudulent practices. Please reach out to our support team at support@rocketpay.ng with details of your issue so we can resolve it for you promptly. Your security and satisfaction are our top priorities.

Complaint

I want to use airtime swap feature but it only has MTN as the service provider option,and when I went to customer care …it isn’t even loading at all…app looks like something one tech bro designed ….please fix it

Response from developer

Thanks for your feedback! 😊 At the time of your swap, unfortunately only MTN Airtime Swap feature was available for swap, we apologies for that, but in other times all features are available. We also apologize for the customer care issue and will investigate it immediately. Your experience matters to us, and we appreciate your patience as we continue improving RocketPay. Stay tuned for updates!

Unable to set up security pin

Just registered and I couldn’t set up a security pin

Response from developer

We are sorry for the inconvenience! Please ensure you have a stable internet connection and the latest version of the app. If the issue persists, kindly contact our support team via the app or at support@rocketpay.ng, and we’ll help you get set up quickly. Thank you for choosing RocketPay!🚀

I love this

This app is literally the best app have ever come across
They really solved my problem and am so happy
No doubts this is the best app so far
Give a trial a trail will convince youuu

Response from developer

We're delighted to hear that RocketPay has been the best app you've come across! It's wonderful to know that we've successfully solved your problem and brought you happiness. Thank you for your fantastic feedback!

Best interphase so far

Their interphase looks lots easier and convenient very easy to Operate without any guidance

Response from developer

Thank you for your feedback! We're glad to hear that you find our interface easy and convenient to use. We strive to make RocketPay intuitive for all our users. Thank you for choosing RocketPay!

Hi

It’s easy to use and navigate

Response from developer

We're glad to hear that you find the app easy to use and navigate! Ease of use is something we prioritize in RocketPay to ensure a seamless experience for all our users. Thank you for your feedback!

Scam/Rippers

I have never dropped review on any app before this will be my first cos I’m a victim of their scam. Trade gift card with them and it took them an hour plus to process my card, only to show “cancelled” for no reason. I got curious and messaged them on WhatsApp to know why cos the card was new and they ignored. I decided to use my regular and trusted vendor and I was told it’s been redeemed that only $2 remained on it. Up and coming rippers
Show more

Response from developer

Thank you for bringing this to our attention. We're deeply sorry to hear about your experience. RocketPay takes security seriously, and we do not engage in any fraudulent activities so we would like to investigate this further to ensure a fair resolution. Please reach out to our support team directly via support@rocketpay.ng so we can address this issue promptly.

OTP

Otp is not working since I have been trying it since and can’t even open the now

Response from developer

Thank you for your feedback. The OTP functionality is operational on our end. The issue you experienced may have been due to network connectivity problems. If you encounter any further issues, please feel free to reach out to our support team vis support@rocketpay.ng for assistance.

Scammers and reapers

Make sure you don’t use this app, they are reapers and scammers, don’t even download it

Response from developer

We're sorry to hear about your experience. RocketPay takes security seriously, and we do not engage in any fraudulent activities. If you have encountered an issue, please contact our support team at support@rocketpay.ng so we can investigate and address your concerns promptly.

Otp

One star for the ideas of the app I think app still needs to be review because isn’t sending Otp at all

Response from developer

Thank you for your feedback. The OTP functionality is operational on our end. The issue you experienced may have been due to network connectivity problems. If you encounter any further issues, please feel free to reach out to our support team vis support@rocketpay.ng for assistance.