STAY AWAY!!!
Deceptive paywall trap. App locks your screen with no close button and forced a $150 annual charge within 1 minute of downloading. Support refuses to help.
*Pffft. Now you’re saying you will help? I went back and forth with Tiffany 10 times and always ended up saying you couldn’t do anything. Worst customer service EVER.
*Pffft. Now you’re saying you will help? I went back and forth with Tiffany 10 times and always ended up saying you couldn’t do anything. Worst customer service EVER.
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Response from developer
We're really sorry to hear about your experience — that definitely shouldn't happen. Please email us at support@rockinapp.com with your account details and any charge information. Our team will investigate this urgently and work to resolve it.
Rhemeveneg
I love the gems I found thankssssss lol ✌️✌️✌️✌️
Response from developer
Hi there! We're thrilled to hear you're enjoying the gems you found with RockIn. Thanks for sharing your excitement! Keep exploring!
Este app es tan fake como las piedras que compre
Este app es un robo, no sirve para nada
Will Charge You During Free Trial Period & Doesn’t Actually Identify Stone
First, this app is supposed to offer a 3 day free trial before purchase. I clicked the toggle button to enable the free trial, but they charged me anyway by the end of the first day of the free trial period. I requested a refund and was denied. In the app, it only gave the $17.99 a week price, but if you go to your subscriptions in your Apple profile, it gives you many more options.
As far as the app functionality, it’s a waste of time. It can only claim 99% accuracy because it’ll give you a list of what the stone could be. It doesn’t actually identify anything specific.
As far as the app functionality, it’s a waste of time. It can only claim 99% accuracy because it’ll give you a list of what the stone could be. It doesn’t actually identify anything specific.
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Agate???
It doesn’t know how to identify simple agates, this is a stupid app
Response from developer
We're sorry to hear about your experience. For better results, try scanning with good lighting and a clear view of the specimen. We're always improving our identification algorithms, and if you send a photo to support@rockinapp.com, our team can take a closer look and help.
