STAY AWAY!!!
*Pffft. Now you’re saying you will help? I went back and forth with Tiffany 10 times and always ended up saying you couldn’t do anything. Worst customer service EVER.
Response from developer
We're really sorry to hear about your experience — that definitely shouldn't happen. Please email us at support@rockinapp.com with your account details and any charge information. Our team will investigate this urgently and work to resolve it.
Rhemeveneg
Response from developer
Hi there! We're thrilled to hear you're enjoying the gems you found with RockIn. Thanks for sharing your excitement! Keep exploring!
Este app es tan fake como las piedras que compre
Will Charge You During Free Trial Period & Doesn’t Actually Identify Stone
As far as the app functionality, it’s a waste of time. It can only claim 99% accuracy because it’ll give you a list of what the stone could be. It doesn’t actually identify anything specific.
Agate???
Response from developer
We're sorry to hear about your experience. For better results, try scanning with good lighting and a clear view of the specimen. We're always improving our identification algorithms, and if you send a photo to support@rockinapp.com, our team can take a closer look and help.
Can’t identify the stone (diamond)
You have to pay $50 or per year you have to pay $10 per week
Response from developer
We're sorry to hear about your frustration with the pricing. We offer a free trial so you can explore RockIn before deciding. If you have any questions about your subscription, please email support@rockinapp.com and our team will assist you.
I can earn money
Response from developer
That's fantastic to hear! We're thrilled RockIn is helping you identify and value your finds. Keep exploring and happy collecting!
Not good
Very good identifying basic minerals, but there are so many that I have that I cannot identify
Asking me
Response from developer
Thanks for sharing your experience! Complex specimens can be tricky, but we're always refining our identification models. Try focusing on one crystal at a time in good lighting. If you have specific examples, feel free to email photos to support@rockinapp.com — our team would love to help.
..
Response from developer
Hi there! We're thrilled to hear you're enjoying RockIn. Even a small collection can hold some real treasures. Keep exploring and happy collecting!
It scams you
Response from developer
We take claims like this very seriously and want to understand what went wrong. RockIn offers a free trial so you can explore before deciding on a subscription. Please email us at support@rockinapp.com with any details about your experience, and our team will investigate.
Horrible
Response from developer
We're sorry to hear RockIn didn't meet your expectations. Scanning conditions can greatly affect results — try good lighting and a clear view of the specimen. We're constantly improving our algorithms, and if you send a photo to support@rockinapp.com, our team can help. We genuinely appreciate your feedback and are here to assist.
Are you serious
Response from developer
We're sorry RockIn didn't meet your expectations. We strive to improve and appreciate your feedback. If you have specific issues with the camera, please email us at support@rockinapp.com so we can help.
No so oo bad
Terrible
Response from developer
We're sorry to hear about your experience. For accurate results, try scanning in good lighting with a clear view of the stone. Our identification algorithms are always improving. Please email support@rockinapp.com with your refund request, and our team will guide you through it.
Ehh
Response from developer
Hi Ari♥️🍋! thanks for reaching out and sharing your thoughts. We’re sorry you ran into issues using the app. Could you share a few details so we can investigate? You can reach us at support@rockinapp.com. Many thanks, RockIn Support
Terrible
Response from developer
Hey tim1960 58, thank you for your review! We totally get how frustrating payment issues can be. Please email us at support@rockinapp.com and we’ll look into your subscription right away. Cheers, RockIn Support
Wrong
Missed every time
Response from developer
Hello Cosmetic concerns, we really appreciate you leaving a review. Thanks for letting us know — we’re sorry for the inconvenience. Please contact us at support@rockinapp.com; we’d like to make this right. Cheers, RockIn Support
