RockIn Rock & Mineral identify User Reviews

Customer Experience

Positive experience16.7% of reviews
Neutral4.2% of reviews
Negative experience79.2% of reviews

~ Based on 24 written reviews from the US App Store.

Is RockIn Rock & Mineral identify Safe?

RockIn Rock & Mineral identify appears safe based on user ratings. AppsHunter Safety Score for RockIn Rock & Mineral identify is 88/100.

This assessment is based on 1,569 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.0% of ratings point to a safe experience
4.5% of ratings suggest some concerns
10.5% of ratings point to a risky experience

~ Based on 1,569 App Store ratings for RockIn Rock & Mineral identify.

Is RockIn Rock & Mineral identify Legit?

RockIn Rock & Mineral identify appears legitimate, with a few gaps. AppsHunter Legitimacy Score for RockIn Rock & Mineral identify is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Agate???

It doesn’t know how to identify simple agates, this is a stupid app

Response from developer

We're sorry to hear about your experience. For better results, try scanning with good lighting and a clear view of the specimen. We're always improving our identification algorithms, and if you send a photo to support@rockinapp.com, our team can take a closer look and help.

Can’t identify the stone (diamond)

Can’t identify the stone (diamond)

Response from developer

We're sorry to hear you're having trouble identifying your stone. For best results, try using good lighting and a clear view of the specimen. We're constantly improving our identification algorithms, and if you send a photo to support@rockinapp.com, our team can take a closer look and assist you further.

You have to pay $50 or per year you have to pay $10 per week

Tiiiiij

Response from developer

We're sorry to hear about your frustration with the pricing. We offer a free trial so you can explore RockIn before deciding. If you have any questions about your subscription, please email support@rockinapp.com and our team will assist you.

I can earn money

Now I know how to indentify my rocks and see how much it costs

Response from developer

That's fantastic to hear! We're thrilled RockIn is helping you identify and value your finds. Keep exploring and happy collecting!

Not good

Cost money to use

Response from developer

Hi there! We offer a free trial so you can explore RockIn before deciding on a subscription. If you have any billing concerns, please email support@rockinapp.com and our team will help you out.

Very good identifying basic minerals, but there are so many that I have that I cannot identify

I have a lot of minerals that are comprised of many different crystals and it confuses the program and some stuff. It has no idea what it is and I’m pretty sure I know what they are but it gives like basic information as a this is it this is it this
Asking me

Response from developer

Thanks for sharing your experience! Complex specimens can be tricky, but we're always refining our identification models. Try focusing on one crystal at a time in good lighting. If you have specific examples, feel free to email photos to support@rockinapp.com — our team would love to help.

..

Very fun I like it I only have a few rocks though.

Response from developer

Hi there! We're thrilled to hear you're enjoying RockIn. Even a small collection can hold some real treasures. Keep exploring and happy collecting!

It scams you

Now the reason why I get this app one star is because it cost for money. I know all of those people out there whoever download it just got scammed, but do not buy this app please I’m bored than you.

Response from developer

We take claims like this very seriously and want to understand what went wrong. RockIn offers a free trial so you can explore before deciding on a subscription. Please email us at support@rockinapp.com with any details about your experience, and our team will investigate.

Horrible

I have tried several times to have it identify something and it can’t ever figure it out. This app is not worth it and I paid a lot of money for it and now can’t get a refund so DO NOT I REPEAT DO NOT WASTE YOUR MONEY ON THIS APP!!!

Response from developer

We're sorry to hear RockIn didn't meet your expectations. Scanning conditions can greatly affect results — try good lighting and a clear view of the specimen. We're constantly improving our algorithms, and if you send a photo to support@rockinapp.com, our team can help. We genuinely appreciate your feedback and are here to assist.

Are you serious

Bro the camera is vertical CoinSnap is way better everyone use coin snap to identify coin instead of this app

Response from developer

We're sorry RockIn didn't meet your expectations. We strive to improve and appreciate your feedback. If you have specific issues with the camera, please email us at support@rockinapp.com so we can help.

No so oo bad

1 Star

Response from developer

We're sorry RockIn didn't meet your expectations. Please email us at support@rockinapp.com with more details about what went wrong. Your feedback helps us improve the app for everyone.

Terrible

Every time I try to identify a stone it gives me a list of possibilities then asks me to choose one. I can do that without the app. One of the chooses on my diamond was “amber” Really. I’d like a refund please.

Response from developer

We're sorry to hear about your experience. For accurate results, try scanning in good lighting with a clear view of the stone. Our identification algorithms are always improving. Please email support@rockinapp.com with your refund request, and our team will guide you through it.

Ehh

I don’t like how you have to pay 💰

Response from developer

Hi Ari♥️🍋! thanks for reaching out and sharing your thoughts. We’re sorry you ran into issues using the app. Could you share a few details so we can investigate? You can reach us at support@rockinapp.com. Many thanks, RockIn Support

Terrible

Don’t waste your money they can’t identify no rocks. They don’t even know what they’re doing and they charge way too much.

Response from developer

Hey tim1960 58, thank you for your review! We totally get how frustrating payment issues can be. Please email us at support@rockinapp.com and we’ll look into your subscription right away. Cheers, RockIn Support

Wrong

i have a real emerald and here appear like 2 other stones

Response from developer

Hi Raffiperu, we really appreciate you leaving a review. We’re sorry you ran into issues using the app. We’d love to fix this — message us at support@rockinapp.com with more info. Best regards, RockIn Support Team

Missed every time

This app misssed on all three verified stones I entered. I put in Lapis, it wasn’t even in the choices. I put in red jasper it wasn’t even in the choices at all I even tried the obvious tigers eye and it couldn’t identify that !!

Response from developer

Hello Cosmetic concerns, we really appreciate you leaving a review. Thanks for letting us know — we’re sorry for the inconvenience. Please contact us at support@rockinapp.com; we’d like to make this right. Cheers, RockIn Support

Subscriber beware

This app is terrible at identifying anything, what comes up immediately is some high end gem grade specimens that have absolutely no similarities at all to the specimen you’re trying to identify.

Response from developer

Hey Cccc Zach gg, thanks for taking the time to share your feedback. We’re sorry you ran into issues using the app. Please contact us at support@rockinapp.com; we’d like to make this right. Warm regards, RockIn Support

9/10

Nine out of 10 wouldn’t be bad if it got nine right. In this case it got one out of ten right. And that was kind of a fluke because it had that option for every one of them all 10.

Response from developer

Hello Neiltfox2, thanks for reaching out and sharing your thoughts. Sorry about the experience — that’s not what we aim for. Please contact us at support@rockinapp.com; we’d like to make this right. Best regards, RockIn Support Team

This sucked

It was say it could not get internet and half the rocks I scanned said yellow or red jaspers. They don’t even look like it . I know it was not . Please fix your app . Thanks

Response from developer

Hey Manda4201, thank you for your review! We’re sorry you ran into issues using the app. Please contact us at support@rockinapp.com; we’d like to make this right. Sincerely, RockIn Team

I just bought this and I don’t know if I’d like it much

I took out some of my jewelry Diamond and it called a beryl. It said my blue sapphire bracelet was a Jasper. It didn’t even know what turquoise was so I don’t know. Maybe I’m using it wrong. Is there a help department?

Response from developer

Hey Clementinerobin, thank you for your review! We’re sorry you ran into issues using the app. If you email support@rockinapp.com, we’ll review the issue and help resolve it. Sincerely, RockIn Team