Bitcoin withheld after 9 hours with no trace on the blockchain explorer
Fix the currency update when you receive btc
Scammer
Missing Bitcoin/ Bitcoin Balance not showing
Scam
I will never use RockItCoin again
Why 2 receiving QR code ?
DOESNT WANNA SEND MY BTC
DO NOT USE
Don’t use, not secure
They lost my money
Subject: URGENT – Missing Bitcoin Transaction / Immediate Action Required
At this point, it’s starting to look like a deliberate scam. I have payment receipts for the two transactions I made and will not hesitate to take serious action if my funds are not released immediately.
Your customer support has been completely unresponsive despite multiple attempts to reach out — this only makes the situation more suspicious.
If I don’t get a response and resolution within 24 hours, I will:
• Report your business to the appropriate financial and regulatory authorities.
• Contact consumer protection agencies.
• Publicly expose your ATM services for fraudulent activity through major blogs and social media platforms.
This is your final warning. I expect my Bitcoin or a full refund without any further delay.
Response from developer
Hi there — We're sorry to hear about your experience. Please reach out to our Customer Support team right away so we can look into this for you. You can contact us directly at support@rockitcoin.com or call 888-702-4826. Be sure to include your receipt details and transaction information so our team can assist you as quickly as possible. We’re here to help resolve this issue.
Missing Bitcoin
Didn’t get the it … there’s no traces of it either on the blockchain
Let my Etherium swap to Bitcoin or let me send the Etherium out.
It’s over 18 hours My bitcoin as not been credited
Response from developer
Hi there – we’re really sorry to hear about your experience. That definitely isn’t how things should work, and we understand your concern. Please contact our support team right away at 888-702-4826 or send an email to support@rockitcoin.com with your receipt and transaction details. We’ll make sure your case is prioritized and looked into immediately.
I’m trying to sell them a lot
Theif
Do NOT use!
Honestly not horrible
Response from developer
Hello, Thank you for your positive feedback about the ease of use and smoothness of your transaction! We're glad to hear that you had a good experience. We take your feedback on our fees seriously and are continuously working to balance service quality with cost. Please reach out to us at 888-702-4826 or support@rockitcoin.com with any further concerns.
Very stupid app
Response from developer
Hi there, We're sorry to hear about the delay you've experienced. Please contact us by phone at 888-702-4826 or email us at support@rockitcoin.com so we can look into this for you right away. We're here to help!
SCAM
Deposited and no balance received
Response from developer
Hi, Thank you for your feedback and for recognizing the potential of our service. We're continuously working to simplify our processes and enhance user experience. It sounds like there might have been an issue with your transaction. Please contact us at 888-702-4826 or support@rockitcoin.com so we can ensure everything is resolved promptly. We're committed to earning that 5-star review from you!
