ROLEX User Reviews

Customer Experience

Positive experience48.8% of reviews
Neutral0.0% of reviews
Negative experience51.2% of reviews

~ Based on 41 written reviews from the US App Store.

Is ROLEX Safe?

ROLEX - THE OFFICIAL APP OF BOB'S WATCHES does not appear safe based on available data. AppsHunter Safety Score for ROLEX is 47/100.

This assessment is based on 50 user ratings, with an App Store average of 1.9/5.

Safety Analysis

24.0% of ratings point to a safe experience
0.0% of ratings suggest some concerns
76.0% of ratings point to a risky experience

~ Based on 50 App Store ratings for ROLEX.

Is ROLEX Legit?

ROLEX - THE OFFICIAL APP OF BOB'S WATCHES appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ROLEX is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Does not work

Gives me an error message immediately after opening the app.

All has been broken for a long time

This app hasn’t worked at any time in the many years I’ve been to use it. Not sure why apple allows it to stay listed.

Does not open

Hurting their brand by keeping this broke app on the App Store.

UPDATE ASAP please

Great site, was a pretty good App as well, but only partially works now. The resources section seems to work, but the buy & sell functionality does not. 😞

Can’t login in

Can’t login or browse as a guest without app crashing.

Terrible App

I was starting to look into purchasing a pre owned Rolex and Bob’s seems to be very reputable. Signed up for emails and updates. The app DOES NOT WORK! You cannot even sign in and it kick you out immediately.
Additionally there is always a “server error”
pop up as soon as you click to login or try to use as a guest. Back to website I guess.
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Doesn’t work!

Doesn’t connect to server.
Garbage.

This has NEVER worked

I downloaded this a couple years ago and couldn’t get passed the login screen. Tried again in April 2022 and the app still fails to open. How can you trust a company that can’t even maintain a functional app? It’s like considering a car with windows that won’t roll down. There are certain things in today’s business model that are fundamental and a working app is one of them.
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Crash/ Broken

I loved this app. However, it has been broken for months. Bob’s is a great company, dealing with them is easy-fast-and fairly priced. This app does a disservice to them. Fix it, or remove it.

It doesn’t work

You cannot get passed the log in screen. It just crashes as soon as you try to do something. You are better off using the website.

Doesn’t even work

Crashes every time you open it. My guess is they stopped caring about developing their app.

Crash!!!

App keeps crashing. Can’t log in. Not up to Rolex standards.

can’t view as guest or authenticate

instant crash as a guest.
can’t login using facebook as suggested (configured for development mode, looks like CME the developer of the app never finished it).

use the company website that works and is updated regularly and they publish blog articles and new inventory all the time!

why can’t companies pull an app from the app store if they don’t plan on maintaining it?
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Stopped working

The APP just doesn’t work any more. Unfortunately I will be deleting it.

Useless

Unable to open.

App crashes as guest- can’t sign up

Can’t proceed as guest.
Can’t register as email user.
Can’t login using existing web login.
App not functional.
iPhone 11 Pro
iOS 14.6

Useless APP

Waste of time APP, log in is impossible

The app crashes

The app crashes

Guest option doesn’t work

And why is Rolex the App’s title instead of “Bob’s?”

Exceptional service

Thank you to Alex and team members for a smooth transaction. Will be doing business with this company again in the future. Highly recommend.