1. Home
  2. 💰 Finance
  3. ROLLiN’ Car Insurance
  4. Reviews

ROLLiN’ Car Insurance User Reviews

ROLLiN’ Car Insurance
ROLLiN’ Car Insurance
Insurance Australia Group

Customer Experience

Positive experience11.1% of reviews
Neutral11.1% of reviews
Negative experience77.8% of reviews

~ Based on 18 written reviews from the US App Store.

Is ROLLiN’ Car Insurance Safe?

Not enough ratings yet to assess ROLLiN’ Car Insurance.

Is ROLLiN’ Car Insurance Legit?

ROLLiN’ Car Insurance appears to be a legitimate app. AppsHunter Legitimacy Score for ROLLiN’ Car Insurance is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Wrong categories

Please add an opportunity to report wrongly recorded trips. E.g. taxi trips or rides with friends with a possibility of additional a supporting documents if that’s what you need. Thanks
guzvlguzvl

Rubbish

Constantly drains battery
Montassis86Montassis86

Inaccurate cornering sensitivity

I’m a new user and I’d like to share some feedback regarding the scoring system. Despite driving very carefully today, my score was an unexpectedly low 70.
The app flagged 'hard braking' and 'cornering' issues during a roundabout approach. In reality, I had to brake steadily due to heavy traffic at a 70km/h zone; it was a safe, controlled stop, not a harsh one.
Could you please review the sensitivity of your sensors? External factors like phone mount vibration in older cars seem to be causing inaccurate readings. It would be great if the algorithm could better distinguish between actual dangerous driving and minor road vibrations.
Thank you.
Show more
TommysotiTommysoti

Why constant use?

The app has used my location 20 times in the last two days. I’ve driven once to the shops and back in that time. Yes it drains battery doing this, if it was in app only then at least my phone could be charging while I’m driving. And I agree that it’s far too aggressive in relation to cornering, some corners are tight that doesn’t make my driving unsafe, especially when all the other cars are doing the same speed. I feel like the driving score doesn’t actually reflect me it reflects the driver who stopped at a give way without needing to, the traffic lights that changed in an 80 zone. I’m wondering if I’m going to start running red lights now rather than get a bad score?! And I had to completely disable the permissions when I went on overseas holiday to stop the drain and having to report being a passenger constantly.
Show more
tashimi76tashimi76

App doesn’t work & NO customer service team

I recently tried this company , the app hasn’t worked no matter how many reinstalls and following all their auto generated self help BS. I’ve used the contact us options on the app and websites 4 times with no responses

This company is awful and lacks human interaction. Save your time and sanity and try literally any other provider

Budget Direct offers cheaper insurance for same benefits to this joke of a company.
Show more
Dewald KnoetzeDewald Knoetze

Battery drain and More admin to maintain

I like the concept of what Rollin is doing. However, I have noticed a huge battery drain even on days when I’m not driving and just commuting to work on public transport as it is always tracking location. It does not tag them correctly either, most of by bus / tram trips are classified as “Driver” I have to go back to each trip to correct this.
Show more
Dipen404Dipen404

Made me lose money

My insurance was on auto renewal and on 18jan2026 instead of renewing it for next cycle this app renewed it for 18feb2026 onwards.
My uber didi everything on hold and they dont have any contact number to have on call. Go for NRMA better
Bugsbunny1224Bugsbunny1224

Great concept - save money

I love the idea, and I sit at about 95-100% all the time (Which I can use as evidence to my mum that I am a good driver 😆) plus Im saving money on my policies.

Only issue is this app works on the premise that the world around you is working at 100% perfection. Doesn’t take into account rain, potholes, dead animals etc, driving from Melb to Canberra and back I have to switch it off cause it marks me down. I counted 62 dead animals last time- most of which I had to swerve slightly to avoid, a couple which I couldn’t avoid, in addition to trucks nearly running you off the road, etc.

Otherwise it’s good 👍🏻
Show more
Elias VukosaElias Vukosa

Can’t login

Says it’s sent a code but never received.

Presumably because of invalid details, but don’t lie about sending the code.
405f405f

Not quite ready for EVs

I score 5 for most parameters consistently but 1 and 2 for acceleration because I drive an EV. The algorithms seems set for ICE even though I drive one of the world’s safest SUVs.
LesPosenLesPosen

Never receiving OTP

I am trying to login but never receive OTP. Reached out to support and they don’t reply before 3 days, so in 6 days all I have got is uninstall and reinstall the app. They aren’t helpful at all.
FrankhonestreviewFrankhonestreview

Can’t Login

I have deleted and downloaded this app multiple times due to a consistent issue. When logging in, I put my mobile number and date of birth but when it comes up with the OTP SMS prompt, I never receive a text which means I can’t log in. I have to log in on a browser as I cannot use the app which is really annoying.
Show more
the_fewlishwilsonsthe_fewlishwilsons

Response from developer

Hey the_fewlishwilsons, Thanks for leaving us a review. Please reach out to us via Facebook Messenger or at support@rollininsurance.com.au so we can look into this for you. Cheers!

Some things needs a fix

There are some turns which are really tight and app just shows hard cornering on there especially while driving in rural areas where there are pin point turns sometimes. And some places have got new speed limits and increased speed limits are not updated and it shows that I am speeding while driving.
Show more
pk crjcpk crjc

Response from developer

Hey pk crjc, the Safe ‘n Save app measures key driving behaviours including accelerating, braking and cornering and compares them against international guidelines for safe driving. If you've noticed new speed limits in place, please get in touch with us at support@rollininsurance.com.au with details of these locations and our team can look into this for you. Cheers!

Needs to accept location on only while using the app

For me it doesn’t make any sense for the app to need to track my location always. I’m very able to open the app before starting driving and sharing my location with them. That’d also avoid the issue of being rated while other people are driving.
MV12c!MV12c!

Response from developer

Hey MV12c!, thanks for your review! The ROLLiN' app goes hand-in-hand with our Safe n' Save feature, and is optional for personal use policies. If you need help with the app, have a read of our FAQs here: rollininsurance.com.au/safensave-frequently-asked-questions. Or, reach out to us at support@rollininsurance.com.au. Cheers!

Where is the “impacted trip” button in the app???

Your assistant advised to choose the “impacted trip” option in the app when we’re not the driver. But that button is no where to be found ???
AniavelAniavel

Response from developer

Hi Aniavel, thanks for reaching out with a great question. From the list of trips that have been recorded, click on the trip that you would like to update. From here, you will be able to select if you were the driver or the passenger. If you need any further help on this, please send us an email at support@rollininsurance.com.au and we'll be able to look into this further for you. Cheers!

Fixes

Needs to be an option for when you aren’t driving. (For now just turn your phone off). Good idea, bad execution. A lot of potential.
RaZerEdgeeRaZerEdgee

Response from developer

Hi RaZerEdgee, thanks for your review! If you’re a passenger in another car or catching public transport, open up the app and click on the impacted trips. From here, you'll have the option to select who was driving, or if you were a passenger. If you need any help, shoot us an email at support@rollininsurance.com.au and we’ll get back to you asap. Cheers!

Needs to ask if you are the current driver.

It’s good if you are always driving. I have got an uber or been on bus and it will rate the their driving skills, there’s no option to state that ur aren’t the current driver. I’ve also caught the train and it has rated me down for speeding and using my phone while driving on a train line.
6naenae66naenae6

Response from developer

Hey 6naenae6, thanks for leaving us a review! If you’re in an Uber or catching a bus simply open up the app and click on the impacted trips. From here, you'll have the option to select who was driving, or if you were a passenger. Feel free to shoot us an email at support@rollininsurance.com.au if you need any help and we’ll get back to you asap. Cheers!

For business only

For business only
RomoGypsyRomoGypsy

Response from developer

Hi RomoGypsy, thanks for your review! ROLLiN's Safe n' Save feature is available to all ROLLiN' policy holders, not just those who use their car for business use. If you need any help, please reach out to us at support@rollininsurance.com.au. Cheers!