Wrong categories
Please add an opportunity to report wrongly recorded trips. E.g. taxi trips or rides with friends with a possibility of additional a supporting documents if that’s what you need. Thanks
Rubbish
Constantly drains battery
Inaccurate cornering sensitivity
I’m a new user and I’d like to share some feedback regarding the scoring system. Despite driving very carefully today, my score was an unexpectedly low 70.
The app flagged 'hard braking' and 'cornering' issues during a roundabout approach. In reality, I had to brake steadily due to heavy traffic at a 70km/h zone; it was a safe, controlled stop, not a harsh one.
Could you please review the sensitivity of your sensors? External factors like phone mount vibration in older cars seem to be causing inaccurate readings. It would be great if the algorithm could better distinguish between actual dangerous driving and minor road vibrations.
Thank you.
The app flagged 'hard braking' and 'cornering' issues during a roundabout approach. In reality, I had to brake steadily due to heavy traffic at a 70km/h zone; it was a safe, controlled stop, not a harsh one.
Could you please review the sensitivity of your sensors? External factors like phone mount vibration in older cars seem to be causing inaccurate readings. It would be great if the algorithm could better distinguish between actual dangerous driving and minor road vibrations.
Thank you.
Show more
Why constant use?
The app has used my location 20 times in the last two days. I’ve driven once to the shops and back in that time. Yes it drains battery doing this, if it was in app only then at least my phone could be charging while I’m driving. And I agree that it’s far too aggressive in relation to cornering, some corners are tight that doesn’t make my driving unsafe, especially when all the other cars are doing the same speed. I feel like the driving score doesn’t actually reflect me it reflects the driver who stopped at a give way without needing to, the traffic lights that changed in an 80 zone. I’m wondering if I’m going to start running red lights now rather than get a bad score?! And I had to completely disable the permissions when I went on overseas holiday to stop the drain and having to report being a passenger constantly.
Show more
App doesn’t work & NO customer service team
I recently tried this company , the app hasn’t worked no matter how many reinstalls and following all their auto generated self help BS. I’ve used the contact us options on the app and websites 4 times with no responses
This company is awful and lacks human interaction. Save your time and sanity and try literally any other provider
Budget Direct offers cheaper insurance for same benefits to this joke of a company.
This company is awful and lacks human interaction. Save your time and sanity and try literally any other provider
Budget Direct offers cheaper insurance for same benefits to this joke of a company.
Show more
