Option taken for delivery, but restaurant saus delivery option taken
Fearie Glen branch says we did not take delivery option, but took collection option.
Waited two hours for a kids birthday party to deliver!
The app says estimated delivery time, yet romans says they received order for collection.
Order process:
Collection or delivery. Choose delivery.
Make selection, checkout.
You need to give your cell, email and phone number along with address - all provided.
Pay. Approve through FNB app, successfully.
30mins later, check in with app - in the Romans App, FNB still loading. approve again and go back to the app.
Delivery or Collection set back to Collection. Change it back to delivery and set my address again. Approved, delivery estimation 20h52.
21h30 still no delivery after phoning them. Confirming address again, confirming the above and that I need to pay delivery.
Waited two hours for a kids birthday party to deliver!
The app says estimated delivery time, yet romans says they received order for collection.
Order process:
Collection or delivery. Choose delivery.
Make selection, checkout.
You need to give your cell, email and phone number along with address - all provided.
Pay. Approve through FNB app, successfully.
30mins later, check in with app - in the Romans App, FNB still loading. approve again and go back to the app.
Delivery or Collection set back to Collection. Change it back to delivery and set my address again. Approved, delivery estimation 20h52.
21h30 still no delivery after phoning them. Confirming address again, confirming the above and that I need to pay delivery.
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APP DOESN’T WORK!!
Guys if you going put up an app. Please make sure it work. I tried it both on my phone and laptop the website one is just the same.
Worst app I’ve even used
NEVER try and order through the app it just charges your account even if you aren’t done and ready to check out. There is also no search button???? Like hello? Useless app and even more useless employees for just ending the call without helping when trying to resolve the issue
Bad
This is a terrible app if I could I would give it a negative star rating
Don’t bother
App does fokall. Just loads when trying to order
