RONGTA Reviews: Is It Legit?

RONGTA
RONGTA
Xiamen Rongta Technology Co.,Ltd

Customer Experience

Positive experience29.2% of reviews
Neutral0.0% of reviews
Negative experience70.8% of reviews

~ Based on 24 written reviews from the US App Store.

Is RONGTA Safe?

RONGTA has mixed safety signals based on user ratings. AppsHunter Safety Score for RONGTA is 61/100.

This assessment is based on 47 user ratings, with an App Store average of 2.9/5.

Safety Analysis

46.8% of ratings point to a safe experience
2.1% of ratings suggest some concerns
51.1% of ratings point to a risky experience

~ Based on 47 App Store ratings for RONGTA.

Is RONGTA Legit?

RONGTA appears to be a legitimate app. AppsHunter Legitimacy Score for RONGTA is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

iPhone 15 pro wouldn’t work

Plugged in printer,opened it up loaded paper.It spits it out and goes back in,so far good.DL pdf label,opened it w/ app,hit print and only blanks.Went to their templates and tried to print random happy birthday. Same, blanks.

It’s not working

It is connecting, runs the labels through, but doesn’t print.

Just Works

Downloaded the app - plugged the printer in - Bluetooth worked with no fuss, labels inserted and self-aligned, print worked and the auto size feature did perfect. Not sure where the low ratings are from.

If you wanna waste money go ahead

This printer worked good for a while then after idk maybe a couple weeks of not using it, it decided it doesn’t wanna print anymore everytime that I try to it stops mid way and says printer disconnected everytime

Time

I used my iPhone to connect to my Rongta. I’m not going to lie, it was a pain in the rear to figure it out. The instructions were pointing me to a direction that wouldn’t work on my platform. After messing around, I finally figured out what I needed to do for my particular set up. Once that happened, it works like a charm.
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Return the printer if you have time

It worked-ish until this last update. Now my printer is renamed and it won’t register I have any paper at all. Return this printer if you still can.

Won’t print since last update

Garbage I will have to get another printer. This one no longer prints as it did before. Turned into a brick since last update the app no longer prints normally you have to try a five min work around that doesn’t work all the time

Initially, it worked really well

This initially worked really well. I could print from emails, images with no problem. I’m not sure with what update, now I cannot print from emails if it’s a multiple page document even if I set it to print one page at a time. So every time I print items that are similar, I have to screen shot it. It can be a real pain. It has gotten really finicky.
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Stopped working

Only got the printer a few weeks ago and already it’s useless as app stopped working. Cannot import labels you can’t open with the RONGTA app it just hangs and freezes now

Update issue

Worked fine last week. Tried to print today and app keeps prompting to allow firmware update install. I do that, try printing again and get prompted again to update firmware. If I choose cancel, it disconnects from printer. It seems to be stuck in a loop!

Terrible update

Won’t even let me print anything anymore! Would not recommend buying printer or getting this app!

SoPrint worked, this doesn’t

I’m stuck in an endless loop of having to update then getting disconnected.

So print upgrade

Upgrade is worthless
Before it was easy to use, and it was flawless and didn’t need an upgrade.

Printer

The printer is good, it works well ngl, but it only prints with a special paper that is called laser paper. You all can search up in amazon, that’s the only one that works with this machine. I hope this helps y’all.

Sweet app

Perfect on the go stencil printing software the editor could be better, This app is really neat printed a clean stencil got this as a gift, tattooing as a hobbyist for 10 years

If I edit a duplicated image it blacks out , if I press crop again after I crop my image it’s cuts it to a corner view piece of the original just some little bugs
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App crashes

Printed great the first time. Then updated the firmware and now the App crashes every time I try to print!

Great app

I’m impressed with how well this app works ⭐️⭐️⭐️⭐️⭐️

Does not connect!

This printer will not connect to my iPhone. It connects to my friends android but not my iPhone 13 Pro. Reset button does nothing. Super irritating! Waste of money!

Response from developer

Is it possible that the Bluetooth permission of [SoPrint] App has been disabled? Open the [Settings] App, swipe to the bottom, click on [Apps], select [SoPrint], and check if Bluetooth permission is allowed. In the new version 2.6.1, SoPrint will automatically detect Bluetooth permissions and prompt the user

Keep crashing

App open and once you hit printer it crashes

Response from developer

Sorry for the bad experience. The bug has been fixed after version 2.6.0

Does not work

App downloads and opens, lets me select a printer, then crashed and closed. Unable to open app now without it force closing immediately

Response from developer

Sorry for the bad experience. The bug has been fixed after version 2.6.0