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Ronpon

Ronpon

by Ronpon, LLC

108 ratings
41 reviews
🍔 Food & Drink
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • December 8, 2017
  • October 6, 2025

Features

Developer

Ronpon, LLC
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iphone
ipad
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❓4 answered
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📦w/o updates
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About

Get over 5,000 supermarket products delivered in under 60 minutes. From breakfast bread to wine, find everything you need for your home. Order any amount, from a single bag of ice to a full week's groceries, with a focus on high-quality service.

✓5,000+ supermarket products
✓Delivery in under 60 minutes
✓Order any quantity
✓Wide product selection
✓High-quality service
Show original description

What users say

Summarized from real user reviews of Ronpon. Based on 108 reviews and a 2.9/5 average, it highlights the 4 positives and 22 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 👍App functions perfectly and is easy to navigate
  • 🚀Fast delivery times reported
  • 👍Good idea for a service
  • 👍Recommended and will continue using

Negative things

  • 😞Frequent stock unavailability
  • 😞Orders never arrive, money not refunded
  • 😞Very poor logistics and business model
  • 😞Rude and unhelpful customer service
  • 😞Long delivery delays
  • 😞No way to track orders
  • 😞App sells to minors (cigarettes and alcohol)
  • 😞App not 24hrs as advertised
  • 😞No way to contact store for help or modify orders
  • 😞Inconvenience due to lack of inventory information
  • 😞Money debited, groceries never arrived
  • 😞Orders not delivered, no contact
  • 😞App doesn't allow ordering
  • 😞No customer support contact
  • 😞Fraudulent practice, money charged, never delivered
  • 😞No refunds for undelivered products
  • 😞Cannot order on certain days
  • 😞Limited service area
  • 😞Horrible service and app
  • 😞No technical support
  • 😞Canceled orders without reason
  • 😞Inability to reach customer service
See all reviews

What's New in Ronpon

1.6.2

October 6, 2025

Mejoras en performance

User reviews

Most RecentHighest RatedLowest Rated

Nunca tienen Nada

Tu haces una orden y La mitad de las cosas no las tienen disponibles 🙄
Di@neFFDi@neFF

How can I contact store for help?

The app doesn’t provide an option in case I need to contact someone to modify an order.,

For example, if I want to place an order to be delivered to someone else, there’s no way to do that.
Enchanted isleEnchanted isle

Needs to improve Service ASAP

Ordered 2:44pm, says 60 mins or less. Arrived 4:24. Driver got sent to another direction somehow, which I can understand. But had I not called I would not know why order got delayed. Also, would love to know if there’s a way to specify or know if beer arrives cold or can be ordered cold. Not worth the convenience fee at the specific time I needed it. Looking forward to improvements to keep supporting local apps.
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RoamerDRoamerD

No hay forma de trackear ni saber inventario

El delivery se tarda demasiado y no hay forma de seguir la trayectoria de tu orden. Además que también el hecho de que nunca te dicen si hay inventario o no y terminan llamando para decir que no hay, es un inconveniente y siempre tienen que llamar. Podrían poner lo que tienen en “stock” o no, además de dejarnos saber estatus de orden, por favor? Gracias.
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EmrosariooEmrosarioo

Te roban el dinero

Hice una orden la cual nunca llegó y ahora no quieren devolverme mi dinero.
Noem07Noem07
See 36 more reviews

Developer apps

Ronpon Driver
Ronpon Driver

by Ronpon, LLC

🍔 Food & Drink
Free
See developer apps

User experience

🐞

Reported Bugs

18 issues

App sells cigarettes and alcohol to minors

Bug

App doesn't allow ordering

Bug

No way to recover password

Bug

No tracking for orders

Bug

No alert for order pickup

Bug

No customer support contact

Bug

No way to track order status

Bug

No way to contact store for help

Bug

App doesn't provide option to modify orders

Bug

Driver sent in wrong direction

Bug

No way to know if beer arrives cold

Bug

No way to track order trajectory

Bug

Never told if there is inventory or not

Bug

App doesn't let you order

Bug

No link to contact customer service

Bug

No idea when order could be processed

Bug

Wrong beer delivered late

Bug

App doesn't show order processing status

Bug
✨

Requested Features

8 requests

Option to contact store for help or modify orders

Feature

Specify or know if beer arrives cold

Feature

Add ability to track car location like Uber Eats

Feature

Allow tipping directly in the app

Feature

Add more zip codes/routes for delivery

Feature

Add Paypal payment option

Feature

Indicate inventory status (in stock/out of stock)

Feature

Provide order status updates (Submitted > Processed > On The Way)

Feature

FAQ

What does this app do?

This app provides a supermarket delivery service, offering over 5,000 products that can be delivered to your home in under 60 minutes. You can order anything from a few items to a full week's worth of groceries.

What are the key features of this app?

Key features include access to over 5,000 supermarket products, delivery within 60 minutes, the ability to order any quantity of items without limits, and a focus on providing high-quality service through evolved technology.

Is this app free to use?

Based on the provided information, the app itself is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements within the app's description.

Who is this app intended for?

This app is designed for individuals and households who value convenience and speed in their grocery shopping. It's ideal for those who need items quickly or prefer to avoid traditional supermarket visits.