Nunca tienen Nada
Tu haces una orden y La mitad de las cosas no las tienen disponibles 🙄
How can I contact store for help?
The app doesn’t provide an option in case I need to contact someone to modify an order.,
For example, if I want to place an order to be delivered to someone else, there’s no way to do that.
For example, if I want to place an order to be delivered to someone else, there’s no way to do that.
Needs to improve Service ASAP
Ordered 2:44pm, says 60 mins or less. Arrived 4:24. Driver got sent to another direction somehow, which I can understand. But had I not called I would not know why order got delayed. Also, would love to know if there’s a way to specify or know if beer arrives cold or can be ordered cold. Not worth the convenience fee at the specific time I needed it. Looking forward to improvements to keep supporting local apps.
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No hay forma de trackear ni saber inventario
El delivery se tarda demasiado y no hay forma de seguir la trayectoria de tu orden. Además que también el hecho de que nunca te dicen si hay inventario o no y terminan llamando para decir que no hay, es un inconveniente y siempre tienen que llamar. Podrían poner lo que tienen en “stock” o no, además de dejarnos saber estatus de orden, por favor? Gracias.
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Te roban el dinero
Hice una orden la cual nunca llegó y ahora no quieren devolverme mi dinero.
App sells cigarettes and alcohol to minors
App sells cigarettes and alcohol to minors
Very very bad
The groceries never arrived but the money was debited from my account and never returned.
Review
Realice una orden y hice el pago. Nunca me llamaron, ni me entregaron lo que pagué
It’s not 24hrs
It’s not 24hrs, PR app services lack of a lot of things
YA NO VOY AL SUPERMERCADO
Pido semanalmente y no tengo que salir para nada. El app funciona perfecto y súper fácil de navegarlo. Gracias Ronpon!!!!!!!!
Modelo de negocio y logistica muy pobre
No tienen ni la mitad de los productos que aparecen en inventario. Cliente viejo pero busco desesperadamente una alternativa. Tienen que mejorar
Just avoid this one!
Like other customers have said Worst and rude customer service. If they get the order delivered extremely late or wrong they will give you attitude. Hey buddy you guys were the ones messing up orders, why get mad with the customer? Just use other services and forget about this mess of a Company. And for the company learn how to treat customers!
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Cómo me comunico con Ronpon?
Hacen más de 3 hora que hice un pedido y no haz llegado, tampoco se comunican conmigo y hice el pago y todo
I do not recommend- fraudulent practice
I ordered at 4:30pm. Called around 7:30pm to check on my order since I haven’t received it. The said that they were backed up and apologize . It’s 9:49pm and I have not yet received my order , they also refused to give me a refund. I’m tired and going to bed. I’ll die if I continue waiting for them. They have to give me a refund. This is illegal practice. Please follow my advice so you don’t have to go through this bad experience.
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Mi orden?
787-590-4378
Horrible service
Horrible service
Worst delivery app ever
I order from this app at 2:19pm and it’s now 5:41 pm and my stuff is still not here. I call at 3:20 they said my food would be here in 20 mins. I called an hour later they said that there was an accident on the road. I called an hour after that they said they’ll return my call. They called me back and said that the driver would be 20 mins and nothing I called back and said you know what just canceled my order they said that they couldn’t cause it had already Left the store. I told him how frustrated I felt and that I left them a review on their ig page where it says that it would take them minutes to deliver and just to give me my money back and they said that they couldn’t!! I’m so mad!! I don’t even want what I order anymore! 😡😡😡 it’s 5:46 and nothing!
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Cliente en Bayamon
Esta bueno, y no llegan en 1 hora pero tampoco es tanto 1 hora y 15 mins por ahí como quiera q sea esta bueno. Gracias por el servicio seria bueno q tuviera como uber eats q puedes ver donde va el carro y poderle dejar la propina de una vez en la misma app de Ron Pon en vez de q ellos te tengan q dar un número de ath movil.
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No bajes el app
Mi novia y yo mandamos a pedir unas cosas para una fiesta que teníamos en la casa, luego de esperar 2 horas pues pensamos que no llegaba, no fue hasta las 7pm que nos escribieron que venían de camino, ten en mente que la orden la hicimos a las 2pm. No contestaron nunca el teléfono que brindan de servicio ni los mensajes de texto.
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NO SIRVE
No la bajes no funciona! Llevo 2 horas esperando y llamado como loco y NADA. Pésimo servicio.
