3 days Delivery time
Response from developer
This is obviously unacceptable and I apologise for the issue. I have taken a look in our logs, and I cant find any orders that reflect this outcome. If you can email us at support@roomio.io with the details, ill ensure your order is is completely refunded and ill also review what has happened in this situation to ensure our processes are updated and refined moving forward
Love the service
Game changer!
ps - special thanks to Shiela for the amazing support
Best Floor-plan app
Didn’t worked on iPhone 17 Air
Response from developer
Hi there, Roomio uses LiDAR (as explained in the app description), and as such it currently requires a Pro device to work, hence the reason why it didnt load on your phone. We are working on a non-lidar version at the moment and hope to have it released soon
Best bar none
Tried & tested every floor plan app on market - Roomio is the best you will find. Forget CubiCasa - this smacks it down hard!
Good
Customisable free templates
Does not work
Response from developer
Hi Shuniak, sorry to hear you had an issue scanning. If you are able to reach out to support@roomio.io we would love to investigate this further so we can ensure everything is working for you. Looking forward to hearing from you soon.
Best app for schematic floor plans
So quick!
App crashes
Response from developer
Hi Gdawg, sorry to hear you are having issues with the application. We arent seeing any other crashes or crash reports, but if you could email support@roomio.io we will be able to investigate further. Additionally, there are many site plans on offer, but by the sounds of it, you were unable to view this before the app crashed. So lets get that sorted for you, so you can enjoy the full experience. Finally, in relation to the 100 free floor plans, that is a competition we are running, where one of our first customers who signup and use the application will win. It is not an offer per user. We look forward to getting this all sorted for you and back out there and scanning. Thanks
Still waiting
Response from developer
Hi Kate apologies for the delay with the order. Our Product team have emailed you directly with more information regarding the processing issue which now has been resolved. The team is extremely disappointed that you had a bad experience with us and we are working hard to improve our service. Thanks again for your feedback.
