Roomio User Reviews

Top reviews

3 days Delivery time

Took 3 days to deliver a Floorplan with a lack of communication, this as a result led to me loosing out on a client. Don’t advertise a 24hr return time if you can’t provide it.

Response from developer

This is obviously unacceptable and I apologise for the issue. I have taken a look in our logs, and I cant find any orders that reflect this outcome. If you can email us at support@roomio.io with the details, ill ensure your order is is completely refunded and ill also review what has happened in this situation to ensure our processes are updated and refined moving forward

Love the service

Love the fact its in local currency and the results are awesome

Game changer!

High quality indoor/outdoor site plans, the scanning process is a no-brainer, it’s a keeper!

ps - special thanks to Shiela for the amazing support

Best Floor-plan app

In my photography business we create 3-D floor plans for our clients all the time. The fact that the lidar in phones for accuracy, you can see your progress while you’re scanning, and review it before processing in my opinions are game changers. There are other apps that do something similar, but this one covers all the bases and you know you got the entire home completed once you’re finished and if not, no big deal started up again and Scan the area you missed. 5 stars for sure.
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Didn’t worked on iPhone 17 Air

Closed automatically on 17 Air. Use your marketing money wisely.

Response from developer

Hi there, Roomio uses LiDAR (as explained in the app description), and as such it currently requires a Pro device to work, hence the reason why it didnt load on your phone. We are working on a non-lidar version at the moment and hope to have it released soon

Best bar none

30 years+ as a pro photog.
Tried & tested every floor plan app on market - Roomio is the best you will find. Forget CubiCasa - this smacks it down hard!

Good

App is good, a lot of potential. Support team could use some work

Customisable free templates

The ability to upload my own templates and customise at no additional cost is way better than other tools that charge me additional for the floor plan order and template setup

Does not work

I tried several times to scan and it will only pick up small sections at a time.

Response from developer

Hi Shuniak, sorry to hear you had an issue scanning. If you are able to reach out to support@roomio.io we would love to investigate this further so we can ensure everything is working for you. Looking forward to hearing from you soon.

Best app for schematic floor plans

I’ve tried a few floor plan scanning apps, and this is by far the best one. Super fast, custom template choices are awesome and support team is great

So quick!

It was easy to start and use. We got the plan back in such a short time and it looks way better than expected!

App crashes

App just keeps crashing when trying to submit. Also the app said ‘we will make you 100 free floor plans’ which is not the case. Also no site plans. False advertising.

Response from developer

Hi Gdawg, sorry to hear you are having issues with the application. We arent seeing any other crashes or crash reports, but if you could email support@roomio.io we will be able to investigate further. Additionally, there are many site plans on offer, but by the sounds of it, you were unable to view this before the app crashed. So lets get that sorted for you, so you can enjoy the full experience. Finally, in relation to the 100 free floor plans, that is a competition we are running, where one of our first customers who signup and use the application will win. It is not an offer per user. We look forward to getting this all sorted for you and back out there and scanning. Thanks

Still waiting

Submitted a scan 36 hours ago and still waiting! Seems very strange.

Response from developer

Hi Kate apologies for the delay with the order. Our Product team have emailed you directly with more information regarding the processing issue which now has been resolved. The team is extremely disappointed that you had a bad experience with us and we are working hard to improve our service. Thanks again for your feedback.

Game changer for real estate

Been in the industry for over 10 years and this is the best tool I’ve seen in a very long time. 5min scan and professional floor plans back within a few hours. Highly recommend