RoomScan Pro LiDAR floor plans User Reviews

Customer Experience

Positive experience24.8% of reviews
Neutral12.1% of reviews
Negative experience63.1% of reviews

~ Based on 149 written reviews from the US App Store.

What users say

Is RoomScan Pro LiDAR floor plans Safe?

RoomScan Pro LiDAR floor plans appears safe based on user ratings. AppsHunter Safety Score for RoomScan Pro LiDAR floor plans is 85/100.

This assessment is based on 2,062 user ratings, with an App Store average of 4.3/5.

Safety Analysis

80.2% of ratings point to a safe experience
5.2% of ratings suggest some concerns
14.6% of ratings point to a risky experience

~ Based on 1,919 App Store ratings for RoomScan Pro LiDAR floor plans.

Is RoomScan Pro LiDAR floor plans Legit?

RoomScan Pro LiDAR floor plans appears to be a legitimate app. AppsHunter Legitimacy Score for RoomScan Pro LiDAR floor plans is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very unintuitive

When you try to manually make a rectangular room it turns it into a parallelogram

Should be 0 stars, no trial

This is a terrible app if you need it to work. What I needed to do required a subscription I attempted to purchase using the monthly subscription that came with a free trial, it wouldn’t go through, I selected the 1yr plan, also with a 7 day free trial for $99.00. That plan went through but the app still wouldn’t do the room scan, the screen just hangs one “move phone to start scan” the scan just never starts. I restarted my phone and did trouble shooting. Support tells me it’s a faulty lidar lense on my phone. I gave up and purchased a different app which also uses the same tech including the lidar on my phone it worked great. (The app is called 3D Snap and it’s very user friendly). I canceled my 1 year subscription within an hour of purchasing which is well within the 7day trial. I was denied a refund since once you purchase the subscription there is no trial.

**update, after they were notified of this review they responded with a childish reply “now we’re really not going to help you and we would have refunded you but the negative review was rude”

***how was i trying to get free use of the app? When you cancel it for a refund-which I got from Apple, you no longer have use of it. If you’re one of the coders no wonder it doesn’t work.
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Nul pour les extérieurs

Outil inutile en version gratuite comme payante. Impossible de scanner facilement et proprement un bâtiment, 9.9€ de perdu

Response from developer

Il n'existe qu'une seule version, pas une gratuite et une payante. Vous bénéficiez d'un essai gratuit illimité de 7 jours ; vous ne risquez donc rien. N'hésitez pas à nous contacter : nous ferons tout notre possible pour vous aider à résoudre tout problème rencontré.

Should be 0 stars, no trial

This is a terrible app if you need it to work. What I needed to do required a subscription I attempted to purchase using the monthly subscription that came with a free trial, it wouldn’t go through, I selected the 1yr plan, also with a 7 day free trial for $99.00. That plan went through but the app still wouldn’t do the room scan, the screen just hangs one “move phone to start scan” the scan just never starts. I restarted my phone and did trouble shooting. Support tells me it’s a faulty lidar lense on my phone. I gave up and purchased a different app which also uses the same tech including the lidar on my phone it worked great. (The app is called 3D Snap and it’s very user friendly). I canceled my 1 year subscription within an hour of purchasing which is well within the 7day trial. I was denied a refund since once you purchase the subscription there is no trial.

**update, after they were notified of this review they responded with a childish reply “now we’re really not going to help you and we would have refunded you but the negative review was rude”
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Should be 0 stars, no trial

This is a terrible app if you need it to work. What I needed to do required a subscription I attempted to purchase using the monthly subscription that came with a free trial, it wouldn’t go through, I selected the 1yr plan, also with a 7 day free trial for $99.00. That plan went through but the app still wouldn’t do the room scan, the screen just hangs one “move phone to start scan” the scan just never starts. I restarted my phone and did trouble shooting. Support tells me it’s a faulty lidar lense on my phone. I gave up and purchased a different app which also uses the same tech including the lidar on my phone it worked great. (The app is called 3D Snap and it’s very user friendly). I canceled my 1 year subscription within an hour of purchasing which is well within the 7day trial. I was denied a refund since once you purchase the subscription there is no trial.
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Has potential

The brick room scanning mode is the best I’ve tried, full cluttered rooms and this mode just works, door and window identification also works well, but app crashed twice on a house scan first time it looses visuals of the floor plan needed to be restarted, once home it had lost all my hand notes I put on the plans, the window dimension has the width but has the height on location detail with sill and lintel height, so it will not export window heights on the data, there is no manual draw in a room if there is a cupboard or void you can’t scan you can’t add it later. Just the editing the post floor plan is just not easy and simple
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Super

Super

Fst scan

Fst scan is good

Subpar

Not good for continuous ceilings and ceilings with diagonal cuts.

Loosing small details

Overall a good app
Just loosing small details like windows and partition walls. You can see them in 3D scan but they disappear on a floor plan.

Impossible to use, please try again

The UI is 10yr old, the UX is anti-intuitive and it fails to register or purchasing, Apple should remove it from the store I am afraid

Totally inaccurate

As I was scanning it changed angles of the walls and moved doors midscan. End result was a different room! Deleted.

Paywall after 3 rooms

No way am I paying a monthly sub for an occasional project. Accuracy not good enough anyway.. was 10cm out on a wall of 3.94m

Why isn’t there an import icon front and centre?

This app could be really magical, a term Steve Jobs used to describe the simplicity of Apple apps and hardware.
Where is the import button? Why isn’t it at the top of the screen on the main page?
This app does so many things well and then turns around and adds in the most unintuitive steps to fix something.
I want to love this app, but right now that’s impossible.
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Great for insurance adjusters

This app fills a hole for Symbility users. This has worked for me nearly 100% of the time. With a little practice, you can determine which method works best for you. Using the brick mode is very similar to using the Xactimate AR mode. The measurements are accurate and import directly into Symbility and Xactimate. The developers are amazing and responsive. They have added features as requested, like being able to take photos with a room that are exportable in a zip file. The photos are labeled by the room name so you don’t lose track of them. It even has an exterior mode, so you can do a footprint of the house and use that to accurately draw the roof. The only issue seems to be that when imported into Symbility the window heights are not accurate, but the developers are working on that right now. I highly recommend this for anyone who needs to scan a room for accurate measurements and wants to use their mobile device. You can leave the clipboard at home.

UPDATE: this app is constantly improving. The developers are clearly listening closely to feedback from end users and working hard to create an effective and reliable product. After installing from a backup on my iPad the app crashed repeatedly, I had to remove the app, shut off and turn on my iPad and reinstall it and then it works just fine. I feel that this was a glitch from the back up, not from the app.
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Second Day Using

Absolute Game Changer

Incredibly Simple and Accurate

This app has literally turned our job measurements into a relative few minutes.

Equally impressive is their customer support. I ran into an issue at the end of a busy week and reached out for help. They immediately responded and solved the glitch, with reassuring updates.

It could be better

I asked it for help to clean my room and it said no!

Unusable on most devices

Makes you subscribe before telling you that the lidar feature is only compatible with iPad Pro and iPhone pro devices.

Easy Fantastic

Been using it to estimate floor area works extremely well . And surprised how the accuracy has improved .