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Rootly

Rootly

Rootly Inc

17 ratings
57 reviews
📊 Productivity
🛠️ Developer Tools
Free

Details

  • Released
  • Updated
  • March 27, 2024
  • July 17, 2026

Features

Developer

Rootly Inc.
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About

This platform leverages AI to automate on-call and incident management, enabling faster incident resolution and enhanced system resilience. It acts as an SRE assistant, automating root cause analysis and identifying patterns for ongoing improvements.

✓AI-native incident management
✓Automated root cause analysis
✓On-call operations streamlining
✓System resilience improvement
✓Pattern identification for continuous improvement
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What users say

Summarized from real user reviews of Rootly. Based on 17 reviews and a 3.6/5 average, it highlights the 53 positives and 8 negatives reviewers mention most about this Developer Tools app.

Positive things

  • 👍Easy to use interface
  • 👍Intuitive design
  • 👍Better than PagerDuty/Opsgenie
  • 👍Streamlined workflow
  • 👍Practical features
  • 👍Saves time
  • 👍Reliable notifications
  • 👍Quick acknowledgment
  • 👍Good for managing schedules
  • 👍Seamless integration
  • 👍Clean interface
  • 👍Modern design
  • 👍Functional
  • 👍Sleek appearance
  • 👍Helpful for on-call
  • 👍Provides context for alerts
  • 👍Automatically triggers communication/documentation
  • 👍Full control over sound
  • 👍Easy to navigate
  • 👍Never missed a page
  • 👍Must-have app for teams
  • 👍Best SRE platform
  • 👍Great customer service
  • 👍Designed by on-call engineers
  • 👍Consistent notifications
  • 👍Feel more confident
  • 👍Straightforward and reliable
  • 👍No clutter
  • 👍Super fast notifications
  • 👍Swapping shifts is a breeze
  • 👍Not buried in different tools
  • 👍Practical, fast, no nonsense
  • 👍Very dependable
  • 👍Super fast app
  • 👍Less stressful shifts
  • 👍See escalation policies in-app
  • 👍Fast notifications
  • 👍Keeps focused during calls
  • 👍Worked well with internal systems
  • 👍Integrated quickly
  • 👍Organized schedule management
  • 👍Handy for checking schedule on the go
  • 👍Alerts are clear
  • 👍Walks through next steps
  • 👍Painless scheduling swaps
  • 👍Easy to override coverage
  • 👍Manages on-call easier
  • 👍Handle alerts quickly on the go
  • 👍Make schedules on the go
  • 👍Makes job more enjoyable
  • 👍Incident response at best
  • 👍Sleek new interface
  • 👍Light and dark mode options

Negative things

  • 🐛Confusing Tinder-style swiping
  • 🐛No ability to undo swipes
  • 🐛Easy to accidentally accept
  • 🐛Slow and frustrating to use
  • 🐛UI needs tons of work
  • 🐛Cannot get to needed information
  • 🐛SSO breaks iPad app
  • 🐛Sleepless after integration
See all reviews

What's New in Rootly

2.15.0

July 17, 2026

• Muting alerts now shows a Live Activity with a countdown and one-tap unmute • Join an incident's conference bridge with a single tap • Non-paging alerts can now appear in your alerts list, and open alerts can be resolved directly • The app now follows your device's 12/24-hour clock preference • Shifts list opens on today instead of the first of the month • The Muted banner shows how many alerts came in while muted, synced across your devices • Mute alert notifications right from an alert's details page • AI summaries and chat on private incidents (when enabled), with chat history sync • Add a comment when giving feedback on an AI chat response • Shadow on-call shifts now appear on the schedule • Alert details can be selected and copied • Microsoft Intune app protection can be set up before signing in • Fixes: alert loading/acknowledge errors, clearer message when a live call blocks ack/resolve, schedule filter saving, "No shifts available" flash, and deep links landing on the wrong screen

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User reviews

Most RecentHighest RatedLowest Rated

Oncall how it should be

I feel like I’ve used every on-call tool. From Pagerduty and VictorOps to incident and firehydrant.. this is the best one. Full control of what I need sound wise an easy to use. It’s all I need. I appreciate the thought that went into it.
JorgeoncallJorgeoncall

Dreadful UI to respond to coverage requests

Confusingly and absurdly uses Tinder style swiping to respond to coverage requests with no ability to undo. Makes it easy to accidentally accept things when you are trying to dismiss, but hey, I guess it boosted their coverage metrics. Highly frustrating.
james2k6james2k6

best oncall app, easy to use

easy to use and looks so much better than pagerduty or opsgenie
p1andp2sp1andp2s

Awesome App

Really love the UI easy to use much better than PagerDuty.
HchanniHchanni

Intuitive

Intuitive to use, receive pages and hop into the slack channel. But what’s important for me is when I’m getting paged at 3AM, I have no idea what’s going on. So it’s been really helpful in giving context, and then automatically triggering the communication channels and documentation.
MasterClass2001MasterClass2001
See 52 more reviews

User experience

🐞

Reported Bugs

3 issues

Tinder-style swiping for coverage requests

Bug

SSO token not passed back to iPad app

Bug

App is slow and frustrating

Bug
✨

Requested Features

1 request

Ability to undo coverage requests

Feature

FAQ

What does Rootly do?

Rootly is an AI-native platform designed for on-call and incident management. It helps teams resolve incidents more quickly, build more resilient systems, and optimize their on-call workflows. The platform uses AI to automate tasks like root cause analysis and identify trends for ongoing system improvements.

What are the key features of Rootly?

Key features include AI-native incident management, automated root cause analysis, streamlined on-call operations, and tools to improve system resilience. It also helps identify patterns that contribute to continuous improvement in system performance and reliability.

Is Rootly free to use?

Based on the provided information, the application is listed as free. There are no indications of in-app purchases or advertisements, suggesting a free access model.

Who is Rootly designed for?

This platform is intended for Site Reliability Engineers (SREs) and development teams within companies that need to manage incidents efficiently and improve their system's uptime and reliability. It's particularly beneficial for organizations looking to leverage AI for faster incident resolution.