Rootly User Reviews

Name: Rootly
Rating: 3.6 (17 reviews)

Rootly

Rootly Inc.

📊 Productivity

🛠️ Developer Tools

What users say

Summarized from real user reviews of Rootly. Based on 17 reviews and a 3.6/5 average, it highlights the 53 positives and 8 negatives reviewers mention most about this Developer Tools app.

Positive things

👍Easy to use interface
👍Intuitive design
👍Better than PagerDuty/Opsgenie
👍Streamlined workflow
👍Practical features
👍Saves time
👍Reliable notifications
👍Quick acknowledgment
👍Good for managing schedules
👍Seamless integration
👍Clean interface
👍Modern design
👍Functional
👍Sleek appearance
👍Helpful for on-call
👍Provides context for alerts
👍Automatically triggers communication/documentation
👍Full control over sound
👍Easy to navigate
👍Never missed a page
👍Must-have app for teams
👍Best SRE platform
👍Great customer service
👍Designed by on-call engineers
👍Consistent notifications
👍Feel more confident
👍Straightforward and reliable
👍No clutter
👍Super fast notifications
👍Swapping shifts is a breeze
👍Not buried in different tools
👍Practical, fast, no nonsense
👍Very dependable
👍Super fast app
👍Less stressful shifts
👍See escalation policies in-app
👍Fast notifications
👍Keeps focused during calls
👍Worked well with internal systems
👍Integrated quickly
👍Organized schedule management
👍Handy for checking schedule on the go
👍Alerts are clear
👍Walks through next steps
👍Painless scheduling swaps
👍Easy to override coverage
👍Manages on-call easier
👍Handle alerts quickly on the go
👍Make schedules on the go
👍Makes job more enjoyable
👍Incident response at best
👍Sleek new interface
👍Light and dark mode options

Negative things

🐛Confusing Tinder-style swiping
🐛No ability to undo swipes
🐛Easy to accidentally accept
🐛Slow and frustrating to use
🐛UI needs tons of work
🐛Cannot get to needed information
🐛SSO breaks iPad app
🐛Sleepless after integration

Top reviews

Most Recent Highest Rated Lowest Rated

Oncall how it should be

I feel like I’ve used every on-call tool. From Pagerduty and VictorOps to incident and firehydrant.. this is the best one. Full control of what I need sound wise an easy to use. It’s all I need. I appreciate the thought that went into it.

Jorgeoncall

2 months ago

Dreadful UI to respond to coverage requests

Confusingly and absurdly uses Tinder style swiping to respond to coverage requests with no ability to undo. Makes it easy to accidentally accept things when you are trying to dismiss, but hey, I guess it boosted their coverage metrics. Highly frustrating.

james2k6

4 months ago

best oncall app, easy to use

easy to use and looks so much better than pagerduty or opsgenie

p1andp2s

6 months ago

Awesome App

Really love the UI easy to use much better than PagerDuty.

Hchanni

6 months ago

Intuitive

Intuitive to use, receive pages and hop into the slack channel. But what’s important for me is when I’m getting paged at 3AM, I have no idea what’s going on. So it’s been really helpful in giving context, and then automatically triggering the communication channels and documentation.

MasterClass2001

6 months ago

Really really bad app when compared to Opsgenie

The app and website is soo slow and frustrating to use. I have decided to take up meditation after using Rootly, I will go crazy otherwise

ChanduR1

9 months ago

Nice

Anand2815

10 months ago

Absolutely love it!

I’ve been using Rootly for about two months now and it is exactly what I needed! So convenient,easy to navigate, and never missed a page thanks to this app!

Karen.422