Don’t buy this!
The app almost never works. I’ve sent at least 15 emails to ask for help. I got a couple of reply’s saying try again. Still doesn’t work.
If I could give less than 1 star I would.
If I could give less than 1 star I would.
It wasn’t good, now it’s not
I had this, did the one year subscription. It was good…until they did an update which it no longer would notify me of schedule changes. I would have to search and most times my schedule changes weren’t downloaded. I would do a push and nothing. So they raised the price from $10/yr to $15/yr and made it useless.
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Response from developer
Hi. Please contact support@rosterimport.com so we can fix this issue for you.
Roster import
Roster never imports correctly. It always misses Perth to Melbourne flights and recently started using numbers instead of time on late night flights.
Does NOT work and support is inexistent
After over a month of attempting to contact their support, my emails were completely ignored. This product does NOT work with IADP systems. And don't expect to get your money back—it's a complete ripoff.
Unable to get Support to respond
I have had this App for just over a year and has worked adequately for me. However my company has upgraded us to newer iPads and I have found that I’m unable to login into my Roster Import account to Sync it with my roster. I’ve contacted the help desk 4 times and haven’t received any response to help solve the issue. I’m now asking for a refund. Will see if they respond to this request.
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Fantastic App
Fantastic App, it does all that you would expect and more. Great for family and friends. 10 out of 10 for value for money.
Fantastic app with great support (Rex crew)
Briefing report is ready to print from home prior to a duty, saving time for a coffee at sign on.
Had cause to email support a while back (my own user error), and they were able to rectify the issue for me very quickly.
Cheaper than the “CrewMobile” app if you want to sync your schedule to iCal and view on your watch, phone, iPad etc and comes with more included features too. If you fly for Rex and considering it, I’d recommend giving this a go - I’m almost up for my 12month renewal and will be doing so without hesitation!
Had cause to email support a while back (my own user error), and they were able to rectify the issue for me very quickly.
Cheaper than the “CrewMobile” app if you want to sync your schedule to iCal and view on your watch, phone, iPad etc and comes with more included features too. If you fly for Rex and considering it, I’d recommend giving this a go - I’m almost up for my 12month renewal and will be doing so without hesitation!
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Has not worked since July last year
2factor authorisation broke what used to be a good app. I know some have managed to keep it connecting, but everything I’ve tried has failed, so it is with some sadness that I have to unsubscribe.
Disappointed
I have paid for the years subscription but still cannot get the automatic updating of my roster. For example there have been no updates that I can see since 5 days ago. Does not notify me of changes as it doesn’t update the roster.
Response from developer
Hi. Please contact us at support@rosterimport.com so we can investigate and rectify the issue. Thanks.
Calendar updates don’t work
Having to delete and reinstall my calendar on all of my devices every week or so the calendar updates with changes really takes away the convenience of the app.
Have been waiting for the promised fix for months now, really disappointed that I renewed my subscription.
Have been waiting for the promised fix for months now, really disappointed that I renewed my subscription.
Response from developer
Unfortunately the calendar issue is outside of our control. We are developing a new version of the app that doesn’t rely on the Apple Calendar app so this issue will no longer exist. We will have this version available in the next two weeks.
Not importing to calendar
As the partner of a flight attendant the fact the information is not being uploaded to the calendar is disappointing. The loss of this function turns it from a great tool to a very ordinary tool.
Regards
Brian
Regards
Brian
Response from developer
Hi Brian, we have sent an an email to all users regarding this issue and how to fix it. Please contact us at support@rosterimport.com and we’ll resend the email to you.
Hassle after hassle
Some info is wrong and/or superfluous to my requirements.
It’s trying to solve problems that don’t exist by creating more complexity.
For example, I’m having to delete weeks of unwanted and unread daily mini-briefings.
This is better left to Dispatch on the day.
The Aircraft Rego is unreliable and constantly wrong, and I’ve just learned to ignore that and wait until I get the real info at work.
The team have finally fixed the IOS14 incompatibility problems though, but that was a big PIA.
It views well on the iPad, but the iPhone interface is marginal.
On the positive side, it gives a broad overview of your roster without loving on to the Company website.
It’s trying to solve problems that don’t exist by creating more complexity.
For example, I’m having to delete weeks of unwanted and unread daily mini-briefings.
This is better left to Dispatch on the day.
The Aircraft Rego is unreliable and constantly wrong, and I’ve just learned to ignore that and wait until I get the real info at work.
The team have finally fixed the IOS14 incompatibility problems though, but that was a big PIA.
It views well on the iPad, but the iPhone interface is marginal.
On the positive side, it gives a broad overview of your roster without loving on to the Company website.
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Response from developer
Hi. Please contact support@rosterimport.com.au so we can help resolve any issue you have. We have thousands of users who have given us a 5 star rating because of our product and service.
Awesome effort
Makes life a bit easier when your roster automatically uploads to your calendar and you can share with the partner - organisation is so much easier
No more paper required here!
No more paper required here!
Response from developer
Thanks for the positive review. We appreciate it!
Must Have App for Flight Attendants
Absolutely love this app! It’s a total game changer. A big thanks to the developer for producing it and for such a low annual fee.
Response from developer
Hi. Thanks for the review!
Life changer
This app gives you and your loved ones a chance to keep track of ever changing work schedules easily.
Great Roster Import System
Initial problems setting up but solved within 48 hours . Great work Greg and makes sorting out your work roster and private a breeze with the integrated calendar import system.
Cheers
Bruiser
Cheers
Bruiser
Hi
Nice app but sex hours to much to check for any change. Try to make it less thanks good work
Limited use QANTAS Long Haul
This app is of limited use with QANTAS, as due to the introduction of MFA the app is unable to access your roster and download the required info.
Excellent service and great value
Great app.
Simple. Effective. Easy to use.
Recommend it to anyone.
Simple. Effective. Easy to use.
Recommend it to anyone.
Excellent
Great App.
