Decent app when it works…which is rare
When the app works, it’s pretty good. Unfortunately when you have an issue (and you very frequently will) and contact support, it takes them months to get back to you. In the meantime, you’ve paid for a subscription for an app that’s completely worthless.
Not for UAL
Used to be a good app for syncing rosters but not longer supports UAL. Multiple inquires sent with responses such as “we are actively working on a solution” but it’s been like this for months.
Used to be good
Quality has gone down hill since CAE bought the app. Customer service is virtually non-existent anymore. Unable to upload my schedule in the way I have in the past….kind of makes a scheduling app pretty useless.
Cierre de sesión frecuente
Me gusta mucho esta aplicación, siento que da mucha utilidad, pero lo que no me gusta es que se cierra la sesión constantemente, bueno, al menos en iOS
Garbage. Avoid
It went from bad to worse. Stopped working 6 months ago, support are non-existent. Many emails sent, no replies no fixes. Avoid at all costs. Absolute garbage.
Avoid at all costs.
Used to be a great app, I raised an issue with uploading my airlines roster over 3 month ago. For the last month I have had the same copy and paste standard response. So I am better off than some they did respond. Issue still is not fixed and doesn’t seem likely to ever be. It’s such a shame as was once an amazing app. Now please don’t pay for this app. The customer service and back up are appalling.
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No Longer Works
Absolutely appalling customer service. Have messaged and emailed a few times as the app is no longer working for me. No responses. Even despite an app update a few days ago, it still says server error and won’t upload my rosters….they’re also still taking my money
So sadly I’ve now cancelled and am looking for an alternative
So sadly I’ve now cancelled and am looking for an alternative
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Lack of support
Once gain this app has stopped uploading my roster despite using for the last 4 years. Sent numerous requests for support and no reply. Used to be a great app, but not anymore.
Bad customer service
Really poor customer service. They don’t help at all when you actually need support.
I accidentally re subscribed to a yearly premium using the wrong email address, which created a subscription on an old account. I contacted them to transfer it to my current account (where all my contacts are), but they completely ignored my request.
Yes, I made a mistake but the lack of support and willingness to help is very disappointing.
I accidentally re subscribed to a yearly premium using the wrong email address, which created a subscription on an old account. I contacted them to transfer it to my current account (where all my contacts are), but they completely ignored my request.
Yes, I made a mistake but the lack of support and willingness to help is very disappointing.
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Great concept, poor customer support
Got this app 3 months ago, it worked great to transfer my schedule from FC View to Flighty. Then it just stopped working. Tried everything to troubleshoot. Sent a chat. Followed up after a week with no response. A week after that still nothing. Canceling my subscription.
Avoid
No tech support at all. Roster buster stopped downloading my roster and displayed an error. Have contacted support 6 times over the last 4 months and just get automated responses apologising because they are so busy. Contacting Apple for a refund. Poor.
Avoid
No tech support at all. Roster buster stopped downloading my roster with an error code. Have contacted support 6 times over the last 4 months and just get automated responses apologising because they are so busy. Contacting Apple for a refund.
stop. Logging. Users. Out
Why do you insist on logging me out every few days. It’s such a ball ache. Support is pointless. They spend all their time replying to reviews and not fixing issues.
Stopped updating.
I have been using this app to transfer my roster to the EASA app. However it stopped transferring a few days ago. I looked at the troubleshooting page, but I cannot make it work as the information is not valid as I have no such steps on my phone that says I should follow . It updates on the app, but not on the web sight and it does not transfer any data to EASA. I paid for Premium, yet I still cannot use it! I’m very dissatisfied right now, I cannot see how this can be fixed as there is no one I can contact.
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stop. Logging. Users. Out
Why do you insist on logging me out every few days. It’s such a ball ache
Power customer service
Used to be a good app but seems to have gone down hill in past year. Basic functionality is not working and informed customers service. I was sent email stating they will get to it but this was several months ago and still no support.
Stuck in crew mode
Just trying to open an invitation from my son, a commercial pilot. Cannot navigate to a path to ”Friends and Family”
Doesn’t work and no support
The roster doesn’t download and adds random events, I have messaged support multiple times, when they do respond which isn’t much. They claim it works when it doesn’t and close the ticket with no help/fix!
Good App at reasonable price
Good app that works well with my company roster software. Exports well to calendar…it would be nice though if it showed the sign off times on the calendar when exported, and not just the sign on times
Getting more and more buggy
Was a pretty good app, they’ve just started fixing some bugs again after abandoning the app for 5 months. Hopefully this continues
