The staff lie
Do not go here, the app wont let you utilize apple wallet for fast payment, also people watch the machines and pirate the coin pushers if you go to reload at the terminal, it says online its against the rules but if you tell staff and even if they look into your card history the. say they will reimburse pr rectify it, they wont. They lie to you and get your card number only to not do it. Do not go to round one save your money.
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What for?
There’s no benefit to the app. With D&B you can do EVERYTHING including “swipe” at the arcades
glitchy and trash
never even received my email registration
Terms & Conditions Page First DL Breaks App
You can’t be serious, after tapping on the “Terms & Conditions” URL, the app stays in loaded position and won’t ever resolve. Huge red flag along with the other information tracked on here. I like the physical location but this app here…BOTL. “New & improved app” the website says.
Horrible app
Nothing works and it won’t let you add money to your game card.
Unstable
Was unable to reload the game card from the app—after entering and submitting, an error would occur and the game card would not be reloaded. Today, showing that there’s an error contacting the card server.
Charge but no refill
App charged me but did not refill my card.
Card Management doesn’t work
Um… constantly tells me the card servers are having issues… very terrible.
Id give it 0 stars if possible
I cant fathom why on God’s green earth they would choose to discontinue the old app in favor of a new app that worse significantly worse and is functionally useless. Extremely disappointing.
Doesn’t work
Can’t even link the card, this app is useless
Took my money :/
I tried to pay for a membership and it didn’t give me a membership and then it took it 5 times (granted it was 5 dollars for each one) but still! What if this happens to the card credit redeem! :/ don’t trust this app, just do everything in person unless they can get this to work
Don’t buy credits on here
I don’t get the bonus credits and I already have the membership.
Rewards don’t track either
Rewards don’t track either
Add new game card transfer option on the app
Add new game card option allow to transfer credits and ticket from game card to your other of your game card
Just letting you know dave and buster have game card transfer options
Just letting you know dave and buster have game card transfer options
Not a great app
App constantly logs me out, and having to enter a credit card manually to reload credits is incredibly inconvenient.
Keep users logged in, the app is barely functional as is and I’ve had it crash more than once.
Keep users logged in, the app is barely functional as is and I’ve had it crash more than once.
Bad
I expected more from this app considering how much you charge to bowl. I can’t even check my card balance and I just got it.
Glitchy and bad
screen glitched as soon as I opened the app, then it has you enter a zip code to find your nearest round one, I entered the exact one from the address and nothing pops up with any zip code. Don’t download ts
Refunded
Problem resolved and working properly again. Thank you CS even if it took awhile.
No reward point
You can’t get reward point. I refill on my app and there’s no reward point, my boyfriend and I are big arcade gamer and we spend almost $1k at round 1 and no reward point update when we purchase it through the guest counter either. Either way you don’t get no reward point. You only get the benefit to look at the card amount and ticket amount and the membership of paying $110 for 825 credit.
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Charged me without giving me credits
Up until yesterday I have had no issues with this app. Unfortunately that changed yesterday while at Round 1, I decided to use it to put some credits on my card. After picking $15, my credit balance updated, reward points added and receipt sent. I go to swipe and it says it says insufficient credits. I check again and my credit balance somehow reverted back to the previous number.
I called the number on the receipt and they told me I should hear back from someone , but in the mean time someone at the location might be able to help me. The on location manager told me to call the number (again?) and nothing can be done on his end.
The person in the phone said I should send a charge dispute (really..) and I should hear back from someone soon. Waited around for about 20 minutes just to see if it would fix itself and no. To add insult to injury jury, I go back to the in person desk and it takes 10 minutes for anybody to show up and help me.
It’s been 24 hours and no changes are made. The credits never ended up on my card, no refund attempt or even an email.
Wish I could give this app a positive review as it has some good feature. However the fact it steals your money without recourse makes it far too dangerous to recommend.
Would be happy to change it if any effort is made to convince me otherwise or show responsibility on their part
I called the number on the receipt and they told me I should hear back from someone , but in the mean time someone at the location might be able to help me. The on location manager told me to call the number (again?) and nothing can be done on his end.
The person in the phone said I should send a charge dispute (really..) and I should hear back from someone soon. Waited around for about 20 minutes just to see if it would fix itself and no. To add insult to injury jury, I go back to the in person desk and it takes 10 minutes for anybody to show up and help me.
It’s been 24 hours and no changes are made. The credits never ended up on my card, no refund attempt or even an email.
Wish I could give this app a positive review as it has some good feature. However the fact it steals your money without recourse makes it far too dangerous to recommend.
Would be happy to change it if any effort is made to convince me otherwise or show responsibility on their part
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Won’t let me recharge my card
No matter how many times I try to reload my card, it just says an error has occurred. This has happened since this new app came out and nothing changes. Honestly the old app was SO much better.
