RoutingBox is very useful
reducing labor hours, cutting fuel consumption, and optimizing resources for scheduling changes
Beware of Poor Customer Service and Unscrupulous Billing Practices!!
I'm writing this review as a warning to others after a disastrous experience with RoutingBox/ Founders Software. We signed up for their service, but it didn't meet our needs, so we requested cancellation after just two weeks.
The salesperson acknowledged our request and instructed us to forward it to the billing department. We assumed everything was taken care of, but surprisingly, we were charged for two more months.
When we contacted the sales team again, they admitted to dropping the ball and assured us they would resolve the issue. However, instead of fixing the problem, they continued to bill us, and we eventually had to involve our bank to cancel the recurring payment.
To add insult to injury, RoutingBox/Founders Software is now sending us collection notices for over $3000. This is outrageous and speaks volumes about their questionable business practices.
Our experience with RoutingBox/Founders Software has been marred by broken promises, poor communication, and a clear disregard for customer satisfaction. I strongly advise others to think twice before doing business with this company.
# 0 (Zero) rating
The salesperson acknowledged our request and instructed us to forward it to the billing department. We assumed everything was taken care of, but surprisingly, we were charged for two more months.
When we contacted the sales team again, they admitted to dropping the ball and assured us they would resolve the issue. However, instead of fixing the problem, they continued to bill us, and we eventually had to involve our bank to cancel the recurring payment.
To add insult to injury, RoutingBox/Founders Software is now sending us collection notices for over $3000. This is outrageous and speaks volumes about their questionable business practices.
Our experience with RoutingBox/Founders Software has been marred by broken promises, poor communication, and a clear disregard for customer satisfaction. I strongly advise others to think twice before doing business with this company.
# 0 (Zero) rating
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Terrible app
I’ll give it a zero if I could. It really $ucks my employer decided to go with this company, when clearly are lacking some features with this app. No way to get notifications. App must be open at all times in order to see whether I got a trip added or not. It’s low to refresh and it’s UI not intuitive at all. Can’t change which navigation system to use.
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Doesn’t Work,It’s a trash app.
It's the worst app. It never works. Since the company I work for I applied it about 2 years ago it only worked (1) once. It's the worst the worst.👎👎👎
Not for iPhone
My work uses this app on the work device. However, this app does not work on iPhones.
Won’t load
It’s easy to use but recently been having major issues loading. I put my employee number in and it just says loading. I’ve deleted the app and reinstalled it multiple times and restarted my phone and still won’t load. If this doesn’t work I can’t work. With that I have a major issue. Playing with my money is playing with my emotions
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Does not work on Iphones.
Does not work at all on Iphones.
Won’t work
App will not work on my iPhone. It’s the newest SE. won’t even let me sign in to the app. Just stuck on a loading screen.
The worst one around.
If I could leave no star I would. The app is horrible, never used the app worse than this one. If it was up to me I wouldn’t deal with it but I have no choice. I wish my employer would switch to something more reliable than this one.
Stuck on loading screen
Everytime I’m trying to clock in , it get stuck loading . Fix the app
Loading
Loading takes forever and never pulls up. I updated phone and app
IOS APP
Why is it so slow on IOS even on fast internet trying to log in takes forever
Slowest app in existence
I feel bad for anyone that has to use this. I’ve never experienced an app as slow as this one. Cannot wait until I can delete it for good.
Company owner/ operator
Currently this app is horrible for iphones. My employees who own an iPhone have issues all of the time with this app freezing on them and not allowing them in to do the trips. I recently got an iPhone and am now also dealing with the app freezing on me and not allowing me in. We are forced to do everything on paper because it is so bad. I really do like the routing box software but this app has really given us problems.
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Good idea
I want to like this app but it’s not friendly. It touts being user friendly but hours are spent trying to get it to work each week.
This app hates iPhones
Never works with iPhone but works no problem on android
Terrible app
This app doesn't work. Never logs in. Buffers and buffers... 😡😡😡.
Doesn’t work.
This app does not work past adding my employer. I try to log in and it will not. App freezes. Then when I close the app and reopen all I get is a white page that will not go away.
App freezes too much
This app is not too iOS friendly
Hate it
Hate this app always have to remove and reinstall a few times daily
