Verification Code
I never get email verification codes. Very bad 1 star company
Worst
Worst
The worse app ever
Stop working everyone you need to do something, some of the personal here don’t know what are they doing, everyone you need something from the app it doesn’t work well
The worse
★☆☆☆☆ AVOID! They shut off my car and left me stranded because THEIR app was broken.
If I could give zero stars, I would. Tower Auto Mall has the worst, most predatory business practices I have ever experienced. They remotely disabled my car for a "missed payment," leaving me completely stranded and unable to get to my job.
The crazy part? I've been TRYING to pay them! The payment app they give us to pay it’s broken . I've tried repeatedly, but it simply will not work. So, because of their technical failure, I'm the one who gets punished.
When I called them for a solution, they were useless. No help, no apology, and no alternative way to pay and get my car reactivated. They literally left me without a vehicle and don’t ever offered any solution, putting my job at risk.
This isn't even my first bad experience here; it's just the latest in a pattern of terrible service specially from the costumer service they never can’t do anything good for you but they’re so happy to go against you, some of those people don’t have any preparation to resolve issues I’m tired of this issues with tower all the time, They trap you, provide faulty tools, and then blame you for the outcome.
I think the goal is make lose the car and make costumer life more difficult
If I could give zero stars, I would. Tower Auto Mall has the worst, most predatory business practices I have ever experienced. They remotely disabled my car for a "missed payment," leaving me completely stranded and unable to get to my job.
The crazy part? I've been TRYING to pay them! The payment app they give us to pay it’s broken . I've tried repeatedly, but it simply will not work. So, because of their technical failure, I'm the one who gets punished.
When I called them for a solution, they were useless. No help, no apology, and no alternative way to pay and get my car reactivated. They literally left me without a vehicle and don’t ever offered any solution, putting my job at risk.
This isn't even my first bad experience here; it's just the latest in a pattern of terrible service specially from the costumer service they never can’t do anything good for you but they’re so happy to go against you, some of those people don’t have any preparation to resolve issues I’m tired of this issues with tower all the time, They trap you, provide faulty tools, and then blame you for the outcome.
I think the goal is make lose the car and make costumer life more difficult
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The worse
Disappointed the worse costumer service ever my biggest mistake trust this company
