Free

Details

  • Released
  • Updated
  • August 12, 2009
  • June 11, 2026

Features

NYC 311 screenshot #1 for iPhone
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About

Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.

βœ“Access city government services
βœ“Report neighborhood issues
βœ“Track service requests
βœ“Get updates on parking and trash
βœ“Receive schedule change notifications
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What users say

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What's New in NYC 311

5.22.0

June 11, 2026

Updated validation process for duplicate service request submissions

User reviews

Useless

This doesn’t work at all.

Junk app for reporting problems

I want to report a pothole. Why can’t I just take a picture and give you the pothole address? Instead, you ask me my home address, my email, my phone number. That’s too much and no one has the patience to fill out. A pothole is a pothole, it doesn’t matter who report it. All you need is a picture and location. Please make it simpler. The pothole in my neighborhood has been there for 2 months and no one is bothering to take a look. Even the traffic police, the one who gives parking ticket didn’t do anything. What a shame.
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Trash app

The app is trash no with no accountability from the agency you report the complaint they take forever to respond.

Useless

App redirects to the website where you have to start your request from scratch. This app is useless. Fix it.

43rd precinct ignores complaints

They’re lenient towards whites and blacks letting them get away with having loud barking and whining dogs every night from 10pm-7am which is violation of noise code, People are trying to sleep!!!

Developer apps

User experience

🐞

Reported Bugs

5 issues

Address entry doesn't work

Bug

App crashes or freezes

Bug

App doesn't open after update

Bug

Geolocation not working

Bug

Unexpected errors

Bug
✨

Requested Features

9 requests

Add ability to report issues without address

Feature

Add bulk export function for tickets filed

Feature

Add option to attach photos/videos to complaints

Feature

Add support for third-party keyboards

Feature

Improve location identification and mapping

Feature

Integrate spell check

Feature

Provide more detailed responses on closed requests

Feature

Retain access to photos submitted with tickets

Feature

Support video uploads for noise complaints

Feature

FAQ

What does the NYC 311 app do?

The NYC311 App serves as a central hub for New York City government services. It allows users to stay informed about city services, report neighborhood problems, and track the status of their service requests.

What kind of problems can I report with the app?

You can easily file Service Requests for a variety of neighborhood issues, including noise complaints, illegal parking, dirty sidewalks, and many other concerns.

Is the NYC 311 app free to use?

Yes, the NYC311 App is completely free to download and use. There are no in-app purchases or advertisements.

What information can I get updates on?

The app provides daily status updates for Alternate Side Parking, trash collection, and school schedules. You can also receive notifications for any changes to normal schedules.

How can I track my service requests?

Once you file a Service Request through the app, you can easily track its latest status all in one place within the application.