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NYC HRA Document Upload

NYC HRA Document Upload

by Department of Information Technology And Telecomm

17K ratings
92 reviews
💪 Health & Fitness
Free

Details

  • Released
  • Updated
  • January 6, 2016
  • November 1, 2025

Developer

Department of Information Technology And Telecomm
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About

Easily submit eligibility documents for SNAP or Cash Assistance cases in New York City. Photograph and upload pay stubs or utility bills directly from your phone or tablet, avoiding trips to the office. Your information is securely protected.

✓Upload eligibility documents
✓Photograph documents
✓Submit for SNAP/Cash Assistance
✓Secure data protection
✓Avoid office visits
✓Multi-language support
Show original description

What users say

Summarized from real user reviews of NYC HRA Document Upload. Based on 17K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 🚀Easy to use
  • 👍Convenient
  • 🚀Quick document upload
  • 👍Helpful for busy people
  • 👍Improved photo taking features

Negative things

  • 🐛Unreliable document upload
  • 🐛Lack of confirmation for uploaded documents
  • 🐛Confusing user interface
  • 🐛Inability to upload from file/email
  • 🐛Inconsistent with HRA systems
See all reviews

What's New in NYC HRA Document Upload

4.11

November 1, 2025

Minor bug fixes and enhancements.

User reviews

Most RecentHighest RatedLowest Rated

Documents

Easy and quick
R. KelzR. Kelz

Horrible app

The app very bad it only let me put my case number not others once’s I need help with utilities bills on going and gas bills ongoing nation grid gas and conedson light bills they keep receiving but nothing they do nothing I have disability and they ask for this stuff I send the same as documentation saying I have disability and yes I do have disability
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KarendossantosKarendossantos

Not working

It’s asking for some serial numbers that I have no idea what they are?
I can’t do anything with this app. I’m a senior on Disability. They cancelled my Ebt. I got nothing for December and for the next two years they’re trying to give me $47
A month I cannot buy any food for $11.75 a week
ZaurastarZaurastar

App

Great 👍🏾
E MeezyE Meezy

The app isn’t working

Hello this app isn’t working.
Creators clubCreators club
See 87 more reviews

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User experience

🐞

Reported Bugs

3 issues

Documents disappearing after upload

Bug

Captcha issues causing upload failures

Bug

Compatibility problems with older devices

Bug
✨

Requested Features

4 requests

Add option to upload documents from file/email

Feature

Provide confirmation and status updates for uploaded documents

Feature

Improve user interface for better navigation

Feature

Integrate more closely with HRA systems

Feature

FAQ

What can I do with the NYC HRA Document Upload app?

This app allows New York City residents to easily submit important eligibility documents for their SNAP/Food Stamps or Cash Assistance cases. You can photograph and upload documents like pay stubs or utility bills directly from your mobile device, saving you a trip to an HRA office. The app also supports checking EBT balances, viewing recent payments, upcoming appointments, and documents on file.

Is this app free to use?

Yes, the NYC HRA Document Upload app is completely free to download and use. There are no charges associated with submitting your documents through this service. However, the app disclaims responsibility for any voice, text, data, or other costs that may result from using the service.

How do I submit documents?

Submitting documents is a simple, three-step process. You can use your mobile phone or tablet to quickly photograph and submit documents. The app guides you through the process, ensuring your information is shared safely and securely.

What kind of documents can I upload?

You can upload copies of important eligibility documents connected to your SNAP/Food Stamps or Cash Assistance case. This includes documents such as pay stubs or a utility bill. The app is designed for submitting these types of proofs of eligibility.

Is my information secure?

Yes, your information is stored securely and protected from unauthorized access, alteration, and destruction. Document images and data are encrypted and handled with care to ensure privacy and safety.