NYC HRA Document Upload User Reviews

NYC HRA Document Upload
NYC HRA Document Upload
Department of Information Technology And Telecomm

What users say

Top reviews

Documents

Easy and quick

Horrible app

The app very bad it only let me put my case number not others once’s I need help with utilities bills on going and gas bills ongoing nation grid gas and conedson light bills they keep receiving but nothing they do nothing I have disability and they ask for this stuff I send the same as documentation saying I have disability and yes I do have disability
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Not working

It’s asking for some serial numbers that I have no idea what they are?
I can’t do anything with this app. I’m a senior on Disability. They cancelled my Ebt. I got nothing for December and for the next two years they’re trying to give me $47
A month I cannot buy any food for $11.75 a week

App

Great 👍🏾

The app isn’t working

Hello this app isn’t working.

Grateful

Grateful

App Error

App is have problema please review

It’s not working

We’re trying to upload documents and it’s not working

Documents blurry

Every document we upload comes out blurry as per the HRA case workers. Or they say they weren’t uploaded. This is horrible and a waste of time. Please fix this app or just delete it and stop wasting folks time!

Easy process

Satisfied client

Super clean

This app makes downloading paperwork easy

Helpful app

Very good supportive and easy to use app. Comes in handy and is very helpful in the uploading process. Feels like you’re bypassing the waiting time.

Response from developer

Thank you for your review! Please email us at accesshrasuppapp@hra.nyc.gov for assistance

App review.

This app is amazing!! It makes it so easy to upload documents to HRA without the need to visit one of their location!! 10/10

Document

I have uploaded many documents. yet they have problems, I’m not sure if my documents are going through. they still don’t have the information. Don’t know what else to do.

Great

Great app easy to use

Trash

Nothing actually uploaded it keeps saying it failed no matter how many times I do it the app is garbage but what did I expect anyway

Income Documents

Thank you very much

Submitted hra documents

What I don’t understand is they give us this apps to download our hra documents then all of a sudden they call and say the documents are blurry. How can this be I’ve been using this app and the hra app to submit my documents for years and now all of a sudden their saying our documents are coming out blurry that we must go into the center to redownload them how can this be if that’s the case what’s the point of these app it’s just get frustrating because a few times my cases or grant has be denied due to them saying that they are blurry when I know Sam well I’m the one taking pictures of the documents and I know for a fact they are clear!! Someone please handle this issue it’s very very frustrating
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It was easy

At first I didn’t understand how to do it but then I learned as I kept doing it weird to label it I had to redo it but it’s good. It’s awesome.

Not easy

App only takes docs from the camera roll. There is no way to upload PDF's. Every time you upload, and annoying captcha keeps coming up and takes a minute to get through.