OTC
I wish the OTC would not be restricted to certain items only. It’s embarrassing to find out at the counter the item is not covered. Plus I would like more items available plus food items.
AACAB910
User-friendly
I never had a problem. Everything is all good. Very comfortable. Excellent service excellent application excellent all around.
DDouggy@@74
Healthfirst service, especially with OTC has quality much less than last year.
I am a member now of Healthfirst for two years. I joined them on the recommendation from my grocery store that their OTC card worked well at my local grocery store.
The first year it was excellent then this year they switched to monthly refill and they make it very it very difficult to get an OTC purchase paid for by my grocery store. It is not that my grocery store does not accept it. It’s that the OTC card says the items are available. To be included in the OTC purchase and then at the register, they are not.
HealthFirst had given me a balance on their account showing one amount and when I went to use the OTC card at my grocery store it showed a different amount. This went on for several days and it ended up. I was unable to use my balance up because showed zero balance at the register, but I had a balance HealthFirst.
I brought this software glitch immediately and opened a ticket to have then roll the credit over to the following month because of their software glitch. They refused saying it was illegal to give me a credit in OTC however, I explained again. Wasn’t with anyone except their software, which showed it incorrect Balance.
As you can see, I’ve had lots of problems with Healthfirst now and we’ll see what is available with other companies. I already know that United healthcare sucks and is even worse than Healthfirst.
The first year it was excellent then this year they switched to monthly refill and they make it very it very difficult to get an OTC purchase paid for by my grocery store. It is not that my grocery store does not accept it. It’s that the OTC card says the items are available. To be included in the OTC purchase and then at the register, they are not.
HealthFirst had given me a balance on their account showing one amount and when I went to use the OTC card at my grocery store it showed a different amount. This went on for several days and it ended up. I was unable to use my balance up because showed zero balance at the register, but I had a balance HealthFirst.
I brought this software glitch immediately and opened a ticket to have then roll the credit over to the following month because of their software glitch. They refused saying it was illegal to give me a credit in OTC however, I explained again. Wasn’t with anyone except their software, which showed it incorrect Balance.
As you can see, I’ve had lots of problems with Healthfirst now and we’ll see what is available with other companies. I already know that United healthcare sucks and is even worse than Healthfirst.
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LLa1/3
Health
Great service
AAbeyllez
Helth Frist
Good service
Bbinderusa
