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Healthfirst NY

Healthfirst NY

Health Insurance for NYers

23K ratings
127 reviews
💪 Health & Fitness
Free

Details

  • Released
  • Updated
  • April 15, 2020
  • August 20, 2026

Features

Developer

HF Management Services LLC
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❓5 answered
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About

This app helps New York residents manage their health insurance. Members can find doctors, access essential community services, and view their digital ID card. It also provides access to virtual doctor consultations and local sales representatives.

✓Find in-network care providers
✓Search for essential community services
✓Access digital Member ID
✓Connect with Teladoc for virtual care
✓View membership information
✓Locate sales representatives
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What users say

Summarized from real user reviews of Healthfirst NY. Based on 23K reviews and a 4.9/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 🚀User-friendly app
  • 👍Helpful features
  • 💡Beneficial OTC card
  • 🚀Intuitive navigation

Negative things

  • 🐛Buggy app and login issues
  • 🔍Lack of key features (claims, payments)
  • 💬Poor customer service
  • 🌐Incompatibility with child accounts
See all reviews

What's New in Healthfirst NY

2.61

August 20, 2026

At Healthfirst, we’re committed to giving you the best app experience. In this release, we feature: • Technical improvements and upgrades to ensure the quality of our app

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User reviews

Most RecentHighest RatedLowest Rated

Health

Great
jzpnny123jzpnny123

Efficient

Agradecido
$roman$roman

Love that you can switch Drs easy frm app

Being able to do things from the app is not only very convenient but sometimes when you have confusion/cognitive issues you can’t function enough to do phone calls. I went 5yrs with no Dr&medical care that my health declined when my Dr retired&I was too confused to make calls,this would’ve been a life saver then but I’m glad to have the option now.
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Gem0683Gem0683

App doesn’t work

The app isn’t working properly I haven’t been able to log in using the app but if I go into the website it’s works just fine. App has a bug that needs fixing
Justin9978Justin9978

100

Best health insurance I’ve ever had!!
CopomaCopoma
See 122 more reviews

User experience

🐞

Reported Bugs

4 issues

App login not working

Bug

Teladoc feature not launching

Bug

Inability to view member ID cards

Bug

Glitches in the OTC payment feature

Bug
✨

Requested Features

4 requests

Add claims page to the app

Feature

Enable payments through the app

Feature

Improve app compatibility for family accounts

Feature

Enhance customer service quality

Feature

FAQ

What can I do with the Healthfirst NY app?

The Healthfirst NY app allows members to search for in-network doctors by specialty and location, find nearby essential services like food and housing assistance, and access their digital Member ID. You can also connect with Teladoc for 24/7 virtual doctor consultations and find local sales representatives.

How do I find a doctor using the app?

You can search for in-network care providers directly within the app. The search functionality allows you to filter by specialty and location, making it easier to find the right healthcare professional for your needs.

Is there a cost to use the Healthfirst NY app?

The Healthfirst NY app is free to download and use for Healthfirst members. There are no subscription fees or in-app purchases required to access its features.

Can I access virtual doctor visits through the app?

Yes, the app provides access to Teladoc, allowing you to speak with U.S. board-certified doctors 24/7 via phone and video. This feature offers a convenient way to get medical advice without leaving your home.

What kind of community services can I find?

The app helps you find essential services in your vicinity, including resources for food, housing, education, employment, financial assistance, and legal aid. This feature connects members with vital support systems beyond healthcare.