#184 in free Health & Fitness
💪 Health & Fitness
Free

Details

Released
March 17, 2017
Updated
November 1, 2025

Features

NYC ACCESS HRA screenshot #1 for iPhone
NYC ACCESS HRA screenshot #2 for iPhone
NYC ACCESS HRA screenshot #3 for iPhone
NYC ACCESS HRA screenshot #4 for iPhone
NYC ACCESS HRA screenshot #5 for iPhone
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About

Manage your NYC benefits on the go. View case details, EBT balances, upcoming appointments, and payment history. Upload required documents and receive real-time notifications about your case status.

✓View case status (SNAP/Cash Assistance)
✓Check EBT balances
✓Track Fair Fares NYC and Access-A-Ride status
✓View upcoming and past appointments
✓Upload required documents via photo or camera roll
✓Receive real-time case notifications
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What users say about NYC ACCESS HRA

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What's New in NYC ACCESS HRA

4.6

November 1, 2025

Minor bug fixes and enhancements.

Charts

Top Free

📈 184+7

Health & Fitness

This app rose +7 positions in Health & Fitness chart.

Last updated on November 3, 2026.

User reviews

Astonishingly difficult to use

Why do you insist on photos of documents that can so easily be uploaded via pc

This has taken months and may be evicted

This process has taken months my family may be evicted and the attitude at the Queens Center of the supposed workers is so demeaning I have left crying several times. One employee crumpled up information I had patiently softly and kindly asked for saying I don’t deserve to know the information because some other client who had nothing to do with me was yelling at him at the same time. The supervisors are demeaning unclear and I have submitted well over 40 documents of evidence for emergency cash assistance with everyone saying they cannot see the documents clearly uploaded on the app. I painstakingly bring the hard copies over and over again to only be bearded like cattle, belittled because I am need and looked down upon because I part time only make $22 an hour. This is abhorrent and a gross disservice to hard working folk. Do better HRA. I see why there is still a class action lawsuit pending against you because this behavior is of the greatest unprofessionalism. Just stop wasting everyone’s time and admit you have no intention or ability to help anyone. Revolting and chaotic disorganization on your end. I demand a full organizational review of your workers, their behavior and their ability to assist those in need. Imagine if you actually sat there and recorded the behavior of your staff. You would clearly see what we all are experiencing.
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NYC

No puedo mandar archivos

Timer

No good update

An HRA Office in your Pocket

Easy access to all your HRA needs and If you have any concerns about the App ask a representative at HRA to get help with any issues on your Case

Developer apps

User experience

🐞

Reported Bugs

4 issues

Login failures and account lockouts

Bug

Inability to upload documents successfully

Bug

Discrepancies between app and actual case status

Bug

Delayed or missing notifications about deadlines

Bug
✨

Requested Features

4 requests

Dark mode option

Feature

Integration with caseworker contact information

Feature

Ability to view detailed transaction history

Feature

Streamlined document upload process

Feature

FAQ

What can I do with the NYC ACCESS HRA app?

The app allows you to view the status of your SNAP or Cash Assistance case, check your EBT balance, track your Fair Fares NYC or Access-A-Ride status, view upcoming and past appointments, and upload required documents. You can also receive real-time notifications about your case.

How do I upload documents to the app?

In the Required Documents section, you can take a photo of each document or select an image from your camera roll. The app will show your history of uploaded documents, and each document remains on the list for 100 days. Ensure uploaded documents are of good quality for agency review.

Is the NYC ACCESS HRA app free to use?

Yes, the NYC ACCESS HRA app is completely free to download and use. There are no subscription fees or in-app purchases required to access its features.

What languages does the app support?

The app is available in multiple languages to serve a diverse user base. These languages include English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese.

How do I check if my uploaded documents were accepted?

You can check if the agency accepted your submitted documents by visiting the 'My Documents' section within the app. Only documents listed in this section have been accepted by the Agency. Accepted documents remain on the list for 60 days from the acceptance date.