Manage your NYC benefits on the go. View case details, EBT balances, upcoming appointments, and payment history. Upload required documents and receive real-time notifications about your case status.
Summarized from real user reviews of NYC ACCESS HRA. Based on 119K reviews and a 4.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Health & Fitness app.
4.6
November 1, 2025
Minor bug fixes and enhancements.
4 issues
Login failures and account lockouts
Inability to upload documents successfully
4 requests
Dark mode option
Integration with caseworker contact information
The app allows you to view the status of your SNAP or Cash Assistance case, check your EBT balance, track your Fair Fares NYC or Access-A-Ride status, view upcoming and past appointments, and upload required documents. You can also receive real-time notifications about your case.
In the Required Documents section, you can take a photo of each document or select an image from your camera roll. The app will show your history of uploaded documents, and each document remains on the list for 100 days. Ensure uploaded documents are of good quality for agency review.
Yes, the NYC ACCESS HRA app is completely free to download and use. There are no subscription fees or in-app purchases required to access its features.
The app is available in multiple languages to serve a diverse user base. These languages include English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese.
You can check if the agency accepted your submitted documents by visiting the 'My Documents' section within the app. Only documents listed in this section have been accepted by the Agency. Accepted documents remain on the list for 60 days from the acceptance date.
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