Comparison

NYC ACCESS HRA vs PureGym US

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NYC ACCESS HRA

Manage your NYC benefits on the go. View case details, EBT balances, upcoming appointments, and payment history. Upload required documents and receive real-time notifications about your case status.

Highlights
  • View case status (SNAP/Cash Assistance)
  • Check EBT balances
  • Track Fair Fares NYC and Access-A-Ride status
  • View upcoming and past appointments
  • Upload required documents via photo or camera roll
  • Receive real-time case notifications
Features
Read full description

ACCESS HRA mobile - your benefits on-the-go! View Case Details and EBT Balances The Cases section of the app lets you view the current status of your SNAP or Cash Assistance case, the EBT balance for each of your benefits, and any upcoming Recertification dates. You can also track your Fair Fares NYC discount status, your Fair Fares NYC renewal period, or Access-A-Ride status. View Appointments The Appointment section of the app lets you view appointments that are upcoming, missed, or completed. It also lets you add a reminder for your appointment to your phone or tablet. View Payments The Payments section of the app lets you view upcoming and past payments for your case, such as payments made to your landlord, utility company, or to your EBT card. Required Documents The Required Documents section will show you a list of the documents that you need to return to the agency to support an application, recertification, periodic report or special grant request. You can take a photo of each document or select an image from your camera roll straight from this list. Your history of documents that you have uploaded can be seen on the My Uploads screen. Each document will stay on the list for 100 days. Note: Uploaded documents must be of good quality for the Agency to review. Submitting documents does not mean that your documents prove the eligibility factor. Please visit the My Documents section to check if the Agency accepted the documents you submitted. Only documents that are listed in the My Documents section were accepted by the Agency. View Accepted Documents The Documents section of the app lets you view a list of documents the Agency received from you about your case. Each document that you submit and is accepted by the Agency stays on the list for 60 days from the date it was accepted. Profile Information The Profile section of the app provides you with the contact information and notification preferences you have previously provided to the agency. If you have a CA or SNAP case, you can only update your profile every 24 hours. If you are only a Fair Fares NYC client, you can update your profile as often as you need. Additional Information You can also get real-time notifications on your smartphone about your case, such as when your case ‘Recertification’ is due, confirmation of an online application submission, upcoming appointments, required documentation and E-notices. ACCESS HRA mobile is available in English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese.

About

PureGym US

Manage your fitness journey with this gym companion app. Easily check in, handle your membership, and stay updated on gym news. It helps you stay active by integrating with health data.

Highlights
  • Mobile check-in
  • Membership management
  • Guest invitations
  • Billing and balance updates
  • HealthKit integration
Features
Read full description

PureGym Feel Good Fitness for Every Body Welcome to the official PureGym US app, your all-in-one fitness companion with everything you need to crush your goals. Easily check in to the gym, manage your membership, get updates, and more. With the PureGym US app, you can stay on top of your fitness anytime, anywhere. Free with your PureGym membership! Top Features: Mobile Check-In. Scan the QR code on the home screen for easy, contactless entry. Secure Login Simple, secure access keeps your account and personal info safe. Bring a Guest Fitness is better with friends, so invite a guest to work out with you. Manage Your Membership Update billing, pay balances, and stay on top of your account. APPLE HEALTHKIT We also use HealthKit to allow users to share their activity and workout data with the app. This data is used to incentivise users to stay active.

Screenshots

NYC ACCESS HRA4 screens
PureGym US4 screens

Verdict

The call

NYC ACCESS HRA and PureGym US both sit at 4.7 stars, but that hides the real split: 39% of NYC ACCESS HRA's written reviews are positive against 10% of PureGym US's. NYC ACCESS HRA also leads on ratings volume (119K vs 17K) and iOS requirement (12.0 vs 15.0). PureGym US's advantage is update cadence (every 5 weeks vs every 3 months). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for NYC ACCESS HRA against 4.6 for PureGym US. That said, the two scores are not equally well evidenced: NYC ACCESS HRA has 119K ratings behind it against 17K, so its average is the more settled of the two. Written reviews are what separate them: 39% of NYC ACCESS HRA's written reviews are positive against 10% of PureGym US's.

UpkeepUpdate frequency

NYC ACCESS HRA ships an update every 3 months, PureGym US every 5 weeks. Both last shipped on September 24, 2026.

Scorecard4 real differences · 6 level
NYC ACCESS HRA versus PureGym US: the parameters behind the verdict, then further details
ParameterNYC ACCESS HRAPureGym US
PriceFreeFree
Rating4.7 (119K ratings) — better4.6 (17K ratings)
Positive reviews38.9% of reviews — better9.6% of reviews
Number of ratings119K — better17K
Update frequencyEvery 3 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS12.0 — better15.0
Further details — not scored
Size97 MB110 MB
Age rating4+4+
DeveloperDepartment of Information Technology And TelecommBlink Holdings Inc.

Customer experience

NYC ACCESS HRA

All ratings114,953 ratings
Positive91.4%
Neutral2.6%
Negative6.0%
Written reviews574 reviews
Positive38.9%
Neutral7.1%
Negative54.0%

PureGym US

All ratings16,836 ratings
Positive88.8%
Neutral1.8%
Negative9.4%
Written reviews332 reviews
Positive9.6%
Neutral6.3%
Negative84.0%

User reviews

NYC ACCESS HRA

From 119K App Store ratings

What we love

  • 🚀 Convenient and easy to use
  • 👍 Saves time compared to in-person visits
  • 💡 Ability to upload documents remotely
  • 🚀 Quick access to account information

Room to improve

  • 🐛 Technical issues with login and document uploads
  • 🐛 Inconsistent or delayed updates to account balances
  • 👎 Lack of communication with caseworkers through the app
  • 🐛 Frequent app crashes and maintenance downtime

PureGym US

From 17K App Store ratings

Room to improve

  • 🐛 Login issues
  • 🐛 Password reset not working
  • 🐛 Registration not working
  • 🐛 Membership information not transferring
  • 🐛 Incorrect gym location

Bugs and requests

NYC ACCESS HRA

Reported bugs

4 issues
  • Login failures and account lockouts
  • Inability to upload documents successfully
  • Discrepancies between app and actual case status
  • Delayed or missing notifications about deadlines

Requested features

4 requests
  • Dark mode option
  • Integration with caseworker contact information
  • Ability to view detailed transaction history
  • Streamlined document upload process

PureGym US

Reported bugs

5 issues
  • Login not working
  • Password reset not working
  • Registration not working
  • Incorrect gym location
  • Membership information not transferring

Requested features

5 requests
  • Ability to login with correct credentials
  • Proper password reset functionality
  • Seamless account registration
  • Accurate gym location selection
  • Membership information transfer

In-app purchases

None

NYC ACCESS HRA

No in-app purchases

None

PureGym US

No in-app purchases

Questions

Is NYC ACCESS HRA free?
NYC ACCESS HRA is free to download, with no in-app purchases.
Is PureGym US free?
PureGym US is free to download, with no in-app purchases.
Which has better reviews, NYC ACCESS HRA or PureGym US?
NYC ACCESS HRA is rated higher. NYC ACCESS HRA averages 4.7 out of 5 from 119K ratings, while PureGym US averages 4.6 from 17K ratings.
Do NYC ACCESS HRA or PureGym US have ads?
Neither NYC ACCESS HRA nor PureGym US shows ads.
Which is updated more often, NYC ACCESS HRA or PureGym US?
NYC ACCESS HRA ships an update every 3 months, and PureGym US every 5 weeks. Most recently, NYC ACCESS HRA was updated on September 24, 2026 and PureGym US on September 24, 2026.

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