NYC ACCESS HRA vs PureGym US
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NYC ACCESS HRA
Manage your NYC benefits on the go. View case details, EBT balances, upcoming appointments, and payment history. Upload required documents and receive real-time notifications about your case status.
- View case status (SNAP/Cash Assistance)
- Check EBT balances
- Track Fair Fares NYC and Access-A-Ride status
- View upcoming and past appointments
- Upload required documents via photo or camera roll
- Receive real-time case notifications
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ACCESS HRA mobile - your benefits on-the-go! View Case Details and EBT Balances The Cases section of the app lets you view the current status of your SNAP or Cash Assistance case, the EBT balance for each of your benefits, and any upcoming Recertification dates. You can also track your Fair Fares NYC discount status, your Fair Fares NYC renewal period, or Access-A-Ride status. View Appointments The Appointment section of the app lets you view appointments that are upcoming, missed, or completed. It also lets you add a reminder for your appointment to your phone or tablet. View Payments The Payments section of the app lets you view upcoming and past payments for your case, such as payments made to your landlord, utility company, or to your EBT card. Required Documents The Required Documents section will show you a list of the documents that you need to return to the agency to support an application, recertification, periodic report or special grant request. You can take a photo of each document or select an image from your camera roll straight from this list. Your history of documents that you have uploaded can be seen on the My Uploads screen. Each document will stay on the list for 100 days. Note: Uploaded documents must be of good quality for the Agency to review. Submitting documents does not mean that your documents prove the eligibility factor. Please visit the My Documents section to check if the Agency accepted the documents you submitted. Only documents that are listed in the My Documents section were accepted by the Agency. View Accepted Documents The Documents section of the app lets you view a list of documents the Agency received from you about your case. Each document that you submit and is accepted by the Agency stays on the list for 60 days from the date it was accepted. Profile Information The Profile section of the app provides you with the contact information and notification preferences you have previously provided to the agency. If you have a CA or SNAP case, you can only update your profile every 24 hours. If you are only a Fair Fares NYC client, you can update your profile as often as you need. Additional Information You can also get real-time notifications on your smartphone about your case, such as when your case ‘Recertification’ is due, confirmation of an online application submission, upcoming appointments, required documentation and E-notices. ACCESS HRA mobile is available in English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese.
PureGym US
Manage your fitness journey with this gym companion app. Easily check in, handle your membership, and stay updated on gym news. It helps you stay active by integrating with health data.
- Mobile check-in
- Membership management
- Guest invitations
- Billing and balance updates
- HealthKit integration
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PureGym Feel Good Fitness for Every Body Welcome to the official PureGym US app, your all-in-one fitness companion with everything you need to crush your goals. Easily check in to the gym, manage your membership, get updates, and more. With the PureGym US app, you can stay on top of your fitness anytime, anywhere. Free with your PureGym membership! Top Features: Mobile Check-In. Scan the QR code on the home screen for easy, contactless entry. Secure Login Simple, secure access keeps your account and personal info safe. Bring a Guest Fitness is better with friends, so invite a guest to work out with you. Manage Your Membership Update billing, pay balances, and stay on top of your account. APPLE HEALTHKIT We also use HealthKit to allow users to share their activity and workout data with the app. This data is used to incentivise users to stay active.
Screenshots
Verdict
NYC ACCESS HRA and PureGym US both sit at 4.7 stars, but that hides the real split: 39% of NYC ACCESS HRA's written reviews are positive against 10% of PureGym US's. NYC ACCESS HRA also leads on ratings volume (119K vs 17K) and iOS requirement (12.0 vs 15.0). PureGym US's advantage is update cadence (every 5 weeks vs every 3 months). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for NYC ACCESS HRA against 4.6 for PureGym US. That said, the two scores are not equally well evidenced: NYC ACCESS HRA has 119K ratings behind it against 17K, so its average is the more settled of the two. Written reviews are what separate them: 39% of NYC ACCESS HRA's written reviews are positive against 10% of PureGym US's.
NYC ACCESS HRA ships an update every 3 months, PureGym US every 5 weeks. Both last shipped on September 24, 2026.
| Parameter | NYC ACCESS HRA | PureGym US |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (119K ratings) — better | 4.6 (17K ratings) |
| Positive reviews | 38.9% of reviews — better | 9.6% of reviews |
| Number of ratings | 119K — better | 17K |
| Update frequency | Every 3 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 12.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 97 MB | 110 MB |
| Age rating | 4+ | 4+ |
| Developer | Department of Information Technology And Telecomm | Blink Holdings Inc. |
Customer experience
NYC ACCESS HRA
PureGym US
User reviews
NYC ACCESS HRA
From 119K App Store ratingsWhat we love
- 🚀 Convenient and easy to use
- 👍 Saves time compared to in-person visits
- 💡 Ability to upload documents remotely
- 🚀 Quick access to account information
Room to improve
- 🐛 Technical issues with login and document uploads
- 🐛 Inconsistent or delayed updates to account balances
- 👎 Lack of communication with caseworkers through the app
- 🐛 Frequent app crashes and maintenance downtime
PureGym US
From 17K App Store ratingsRoom to improve
- 🐛 Login issues
- 🐛 Password reset not working
- 🐛 Registration not working
- 🐛 Membership information not transferring
- 🐛 Incorrect gym location
Bugs and requests
NYC ACCESS HRA
Reported bugs
4 issues- Login failures and account lockouts
- Inability to upload documents successfully
- Discrepancies between app and actual case status
- Delayed or missing notifications about deadlines
Requested features
4 requests- Dark mode option
- Integration with caseworker contact information
- Ability to view detailed transaction history
- Streamlined document upload process
PureGym US
Reported bugs
5 issues- Login not working
- Password reset not working
- Registration not working
- Incorrect gym location
- Membership information not transferring
Requested features
5 requests- Ability to login with correct credentials
- Proper password reset functionality
- Seamless account registration
- Accurate gym location selection
- Membership information transfer
In-app purchases
NYC ACCESS HRA
No in-app purchases
PureGym US
No in-app purchases








