PureGym US User Reviews

Customer Experience

Positive experience9.3% of reviews
Neutral6.8% of reviews
Negative experience84.0% of reviews

~ Based on 324 written reviews from the US App Store.

What users say

Is PureGym US Safe?

PureGym US appears safe based on user ratings. AppsHunter Safety Score for PureGym US is 91/100.

This assessment is based on 14,643 user ratings, with an App Store average of 4.6/5.

Safety Analysis

53.4% of ratings point to a safe experience
2.6% of ratings suggest some concerns
44.0% of ratings point to a risky experience

~ Based on 684 App Store ratings for PureGym US.

Is PureGym US Legit?

PureGym US appears to be a legitimate app. AppsHunter Legitimacy Score for PureGym US is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Clunky and old version was better, but it’s getting better

They finally re-added the live tracker for seeing how busy the gym is after it was gone for a long time. It still feels very unpolished but it gets the job done if you’re persistent.

App is as Bad as the Gym

Got a day pass and the gym was one of the worst experiences I’ve ever had. Comical amount of imbalance with cardio machines compared to actual weight training equipment. Everything was in use and required waiting around. The app itself is extremely annoying to navigate. Stay far away from this gym.
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Great change

Thanks

Broken

Can’t even start the app. MFA1001_404. Always something with this company.

My fav activity I’ve discovered thus far!

Most practical way to stay fit in the most autonomous way!

App

The app need work man. Gotta hire some new ux designers or something

Number Of Swipes

Wish there was a more detailed log of my visits instead of seeing a total number of visits for the entire year. Makes it easier to track our gym progress.

Not very reliable

There was a few times this app was not working properly and
It took me about 35 minutes to enter the gym.
I had to uninstall and reinstall to make it work again.
Very annoying.

Management

I need to stop my membership and if there is a way to do that on-line it is hidden as is any way to contact someone

worst system ever.

no people when it fails.

Bad customer service

Your customer service is extremely slow and very difficult to reach

Watch your visits disappear!

Two times now, ten of my visits have randomly disappeared. Customer service to address this seems to be extremely useless bots.

Doors

Door system sucks

Needs more improvement in UI and tracking

This app doesn’t track the amount of scans I do, I was at the 90’s last week and then jumped back to 82.. what the heck?

Where is the cancel membership button

Where is the cancel membership button

Bath room

Needs to be kept cleaner after 5:00 pm and toilet paper needs to be kept up.

Become worse with every update

Disgusting app. It becomes worse and less intuitive with every update!!

This new β€œHow busy your gym is” feature now gives too much of useless info - instead of just tell me: 30% crowded

Bad app

Pleaseeeee fix the live capacity tracker it not longer shows and it’s super useful i hate going to the gym without knowing if i will be able to get a solid workout done because there is so many people. Also please can yall add a feature that lets us scan through apple wallet

Awesome Workout Spot

Specifically the location that I go to, no weird vibes, just people working out. Great for all types, none of that fancy β€œlook at me” stuff

Time to upgrade

It’s time to turn up the passes history, the futures of mystery. 🫑😎