Healthfirst NY User Reviews
Customer Experience
~ Based on 127 written reviews from the US App Store.
What users say
Summarized from real user reviews of Healthfirst NY. Based on 23K reviews and a 4.9/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Health & Fitness app.
Positive things
- 🚀User-friendly app
- 👍Helpful features
- 💡Beneficial OTC card
- 🚀Intuitive navigation
Negative things
- 🐛Buggy app and login issues
- 🔍Lack of key features (claims, payments)
- 💬Poor customer service
- 🌐Incompatibility with child accounts
Is Healthfirst NY Safe?
Healthfirst NY appears safe based on user ratings. AppsHunter Safety Score for Healthfirst NY is 98/100.
This assessment is based on 22,780 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 22,780 App Store ratings for Healthfirst NY.
Is Healthfirst NY Legit?
Healthfirst NY appears to be a legitimate app. AppsHunter Legitimacy Score for Healthfirst NY is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Great
Agradecido
Being able to do things from the app is not only very convenient but sometimes when you have confusion/cognitive issues you can’t function enough to do phone calls. I went 5yrs with no Dr&medical care that my health declined when my Dr retired&I was too confused to make calls,this would’ve been a life saver then but I’m glad to have the option now.
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The app isn’t working properly I haven’t been able to log in using the app but if I go into the website it’s works just fine. App has a bug that needs fixing
Best health insurance I’ve ever had!!
I love it
Covered things range from amazing to why will you not cover something so simple and is cost effective. And customer service is trained to not answer your questions. They just regurgitate the corporate nonsense and will not have a conversation with you.
When and how long it takes to approve
Accommodations
Since the last update I can’t log in to my account and when a new password is requested I never get a number pass code to log in. Please help
I so living in New York for so many year thank USA
Thank you for your service and support
I live in staten island and with this plan not alot of drs here take it. Other plans give you more than 25.00 otc a month. Looks like come Oct a lot us us seniirs will be leaving
My primary care was switched by Healthfirst. I can not even open the updated info on the app bc the tab for primary care does not work
Muchas gracias por su linda atención.
Great
Great App
Excelente servicio
Por medio de Healthfirts puedo recibir atención médica y muchos otros beneficios; este seguro tiene la conexión con los mejores hospitales y profesionales de salud. Gracias
This card keep having me to put back simply items like unsalted crackers am not happy for that
