NYC HRA Document Upload vs myEmblemHealth
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NYC HRA Document Upload
Easily submit eligibility documents for SNAP or Cash Assistance cases in New York City. Photograph and upload pay stubs or utility bills directly from your phone or tablet, avoiding trips to the office. Your information is securely protected.
- Upload eligibility documents
- Photograph documents
- Submit for SNAP/Cash Assistance
- Secure data protection
- Avoid office visits
- Multi-language support
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Want to do more than upload documents? Check out our new mobile app ‘ACCESS HRA.’ You can check EBT balance, Recent payments, Upcoming appointments, Documents on file as well as upload requested documents. NYC HRA Document Upload is a simple way for people in New York City to provide copies of important eligibility documents connected to their SNAP/Food Stamps or Cash Assistance case in just 3 easy steps. Use your mobile phone or tablet to quickly photograph and submit documents such as pay stubs or a utility bill. Save unnecessary trips to a local HRA office. Share your information safely. Document images and data are protected. No paper copies required. Supports English, Spanish, Arabic, French, Korean, Russian, Simplified Chinese. Disclaimer: Do not submit applications/recertifications or periodic reports through HRA Document Upload. Documents submitted through this service are subject to review. Submission does not guarantee success or continued access to programs administered by HRA. Final eligibility will be determined by HRA upon receipt of all required information. HRA stores your information securely. We protect your information from unauthorized access, alteration and destruction. HRA is not responsible for voice/text/data or any other type of costs resulting from using this service.
myEmblemHealth
Access your health plan details, find care providers, and manage your benefits on the go. View ID cards, track claims, pay bills, and connect with member services securely.
- Access member ID cards
- Find doctors and facilities
- View and search claims
- Review plan benefits
- Track deductible progress
- Pay bills and set up autopay
- Securely message Member Services
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Get quick access to your benefits, manage your health, and more. This mobile app is for EmblemHealth members. Not a member? Learn more at EmblemHealth.com. myEmblemHealth makes it easy to access your health plan information any time you need it, wherever you are. Get quick access to your member ID cards, find care near you, view your claims, and more. UNDERSTAND YOUR BENEFITS & CLAIMS • Review your plan benefits and spending. • Find a doctor or facility near you. • View, save, or email your ID cards. • Search and view your claims. • Watch personalized videos to understand your health plan. • Track your individual and family deductible progress. • Pay your bill or set up autopay. • Check the status of your referrals and authorizations. • Access health and wellness programs. • Communicate securely with EmblemHealth Customer Service. MANAGE YOUR HEALTH JOURNEY • Enroll in health programs designed to help you achieve your health goals. • Build your health profile to personalize your experience. • Learn about the additional resources and tools available to you to manage your health. SECURITY • Quick and simple registration. • Safe and secure access with a single user account across all your devices. • 2-step verification for an extra layer of security for your account. LANGUAGES SUPPORTED English, Spanish, Chinese ABOUT EMBLEMHEALTH EmblemHealth is one of the nation's largest not-for-profit health insurers, serving members across New York's diverse communities with a full range of commercial and government-sponsored health plans for employers, individuals, and families. Today, health care is more complex than ever. That's why we remain committed to finding new ways to deliver quality care at affordable prices. This app provides information to support your health and benefits. Always consult your doctor with questions about your medical condition or treatment.
Screenshots
Verdict
The clearest difference is review sentiment: NYC HRA Document Upload at 69% against myEmblemHealth's 7%. NYC HRA Document Upload also leads on rating (4.8 vs 4.2) and ratings volume (21K vs 116). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NYC HRA Document Upload holds the better App Store score, 4.8 against 4.2. That said, the two scores are not equally well evidenced: NYC HRA Document Upload has 21K ratings behind it against 116, so its average is the more settled of the two. Written reviews point the same way: 69% of NYC HRA Document Upload's written reviews are positive against 7% of myEmblemHealth's.
NYC HRA Document Upload ships an update every 4 months, myEmblemHealth every 2 months. Both last shipped on November 7, 2026.
| Parameter | NYC HRA Document Upload | myEmblemHealth |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (21K ratings) — better | 4.2 (116 ratings) |
| Positive reviews | 69.4% of reviews — better | 6.7% of reviews |
| Number of ratings | 21K — better | 116 |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 12.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 32 MB | 123 MB |
| Age rating | 4+ | 4+ |
| Developer | Department of Information Technology And Telecomm | EmblemHealth |
Customer experience
NYC HRA Document Upload
myEmblemHealth
User reviews
NYC HRA Document Upload
From 21K App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Convenient
- 🚀 Quick document upload
- 👍 Helpful for busy people
- 👍 Improved photo taking features
Room to improve
- 🐛 Unreliable document upload
- 🐛 Lack of confirmation for uploaded documents
- 🐛 Confusing user interface
- 🐛 Inability to upload from file/email
- 🐛 Inconsistent with HRA systems
myEmblemHealth
From 116 App Store ratingsWhat we love
- ✅ Works well when functional
- 📱 Clean interface design
- 🔄 Improved from previous versions
Room to improve
- 🐛 Persistent login loop issues
- 🚫 Blocked popup errors preventing document access
- ⏱️ Requires 2FA authentication every login
- 📵 No Face ID or biometric support
- 🔗 Essentially a web wrapper with no native functionality
Bugs and requests
NYC HRA Document Upload
Reported bugs
3 issues- Documents disappearing after upload
- Captcha issues causing upload failures
- Compatibility problems with older devices
Requested features
4 requests- Add option to upload documents from file/email
- Provide confirmation and status updates for uploaded documents
- Improve user interface for better navigation
- Integrate more closely with HRA systems
myEmblemHealth
Reported bugs
14 issues- Login credentials not recognized in app despite working on website
- Endless loop between registration and login screens
- 2FA codes not sent or delayed significantly
- Popup blocked error persists despite enabling popups in browser settings
- App fails to load documents and EOB statements
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- App crashes on iOS 16.1 and later versions
- Cannot access message replies due to popup blocking
- App returns to login screen after successful authentication
- Provider links and primary care options non-functional
- Registration process loops infinitely
- App displays only logo then fails to load
- Contact Us feature blocked by popup error
- Credentials work on website but not in app
- App unresponsive after entering information
Requested features
9 requests- Face ID or biometric authentication
- Remember Me functionality
- Native iOS app instead of web wrapper
- Popup permission settings within app
- Safari integration for document handling
Show 4 moreShow fewer
- Improved provider directory
- Better navigation between pages
- Faster password reset process
- Apple Wallet support for Member ID
In-app purchases
NYC HRA Document Upload
No in-app purchases
myEmblemHealth
No in-app purchases




