Best 311 App

250+ iOS apps curated and reviewed

3.2 avg rating
20 free apps
Updated August 2026

The best 311 app on iPhone average 3.2★ across 250+ titles — we've ranked them by what real users actually keep on their phones. Updated August 2026.

Compare top 311 App (August 2026)

#AppPriceRatingAdsIn-App PurchasesUpdated
1NYC 311NYC 311Free3.1★ (425)NoNoSep 2026
2MyLA 3-1-1MyLA 3-1-1Free1.4★ (357)NoNoSep 2026
3Houston 311Houston 311Free4.4★ (436)NoNoSep 2026
4CHI311CHI311Free2.5★ (235)NoNoAug 2026
5SF311SF311Free3.0★ (47)NoNoAug 2026
6Dallas 311Dallas 311Free2.0★ (123)NoNoSep 2026
7BOS:311BOS:311Free2.6★ (80)NoNoAug 2026
8San José 311San José 311Free2.0★ (155)NoNoAug 2026

Top Picks for 311 App

3.1😞(425 ratings)
Free
NYC 311 screenshot 1
NYC 311 screenshot 2
NYC 311 screenshot 3
NYC 311 screenshot 4
NYC 311 screenshot 5
NYC 311 screenshot 6

Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.

What We Love

  • 🙏🏾 Good App
  • 👍 Alternate side parking alerts
  • 👍 App is cool
  • 👍 Categories are well thought out
  • 👍 Convenient to use
  • 👍 Intuitive and easy to use
  • 👍 Useful for reporting issues

Room to Improve

  • 😞 Complaints get closed with no action
  • 😞 Complaints not addressed properly
  • 😞 Difficult to submit complaints
  • 😞 Doesn't allow reporting of all issues
  • 😞 Ineffective in getting issues resolved
  • 😞 Lack of accountability from city agencies
  • 😞 Limited functionality
  • 😞 Links to external websites instead of in-app reporting
  • 😞 No follow-up on reported issues
  • 😞 Not user-friendly after updates
  • 😞 Poor responsiveness from city agencies
  • 😞 Redirects to website instead of in-app reporting
  • 😞 Requests often closed without action
  • 😞 Useless app, no real results
MyLA 3-1-1#2

MyLA 3-1-1 by City of Los Angeles

Strong Contender
🔧 Utilities
1.4😞(357 ratings)
Free
MyLA 3-1-1 screenshot 1
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Access Los Angeles city services and information directly from your mobile device. Easily submit service requests for issues like graffiti or potholes, and browse a comprehensive directory of city programs. Optional registration allows you to track the status of your requests.

What We Love

  • 👍 Easy to navigate
  • 🗺️ Improved mapping feature
  • 🚀 Quick and easy to submit issues

Room to Improve

  • 🤔 Confusing UI with a steep learning curve
  • 🔍 Harder to find features compared to previous app
  • 🔒 Requires login/account creation each time
  • 🗓️ Loses login status after a day
  • 📱 Feels more like a mobile website than an app
Houston 311#3

Houston 311 by City of Houston

Worth Considering
🔧 Utilities
4.4😞(436 ratings)
Free
Houston 311 screenshot 1
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Easily report non-emergency city issues like potholes or graffiti directly from your mobile device. The app uses GPS to pinpoint your location and allows you to attach photos to your service requests, which are then automatically sent to the City's 311 system for resolution.

What We Love

  • 🚀 Quick issue submission process
  • 📍 GPS location accuracy for reporting
  • 📸 Photo upload capability
  • 🗺️ Map integration and visualization
  • ⚡ Fast city response times
  • 🎯 Easy progress tracking on submissions
  • 🔗 Multiple city services linked
  • 👍 User-friendly interface (when working)

Room to Improve

  • 🐛 Frequent connection errors
  • ❌ Inability to submit reports
  • 🔄 App crashes and freezes
  • 📱 Poor mobile rendering
  • 🤐 Lack of communication on status
  • 😤 Gaslighting on issue resolution
  • ⚠️ Inconsistent app functionality
  • 🔐 Required registration/login barrier
  • 🚫 Non-responsive support
  • 📉 Degraded performance over time

More 311 App apps to explore

FAQ about 311 App

What is the best 311 app for iPhone?
NYC 311 tops our 311 app ranking as of August 2026, with a 3.1-star average from 425 App Store ratings, and it's free to download.
Yes — 20 of the top 311 app we rank are free to download, including NYC 311 and MyLA 3-1-1.
NYC 311 has no ads and has no in-app purchases, according to its App Store listing as of August 2026.
We track 250+ 311 app on the iOS App Store as of August 2026, ranked by rating, recency, and analysis of real user reviews.
The NYC311 App serves as a central hub for New York City government services. It allows users to stay informed about city services, report neighborhood problems, and track the status of their service requests.
You can easily file Service Requests for a variety of neighborhood issues, including noise complaints, illegal parking, dirty sidewalks, and many other concerns.

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