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SF311

SF311

by San Francisco 311

5 ratings
83 reviews
🔧 Utilities
Free

Details

Released
July 23, 2013
Updated
October 22, 2026

Features

Developer

San Francisco 311
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About

Report quality of life issues in San Francisco with ease. Submit photos, descriptions, and locations to get problems like graffiti or potholes addressed faster. Track the status of your reports and receive completion notifications.

✓Report quality of life issues
✓Submit photos and location
✓Track case status
✓Receive completion notifications
✓Direct routing to agencies
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What's New in SF311

7.1.8

October 22, 2026

Performance improvements and bugfixes

User reviews

Most RecentHighest RatedLowest Rated

For most part useless

If you need a fast response for situation such as illegal parking or blocking the driveway, forget it. It takes ages for anyone to show up and most cars are long gone even if you repot it right away. Dissapointing.
TTomas0051

Great app! Nice work SF

Super simple and easy to use.
JJoshuawright11

Easy and effective

Easy to use and people are actually on the other end processing these requests & feedback!
BBloganberries

Not so easy to use

Please just copy whatever Solve SF has
AHAirbnb host

Clunky and hard to use

Categories are too limited and difficult to navigate. Only usable for most common problems, but slow and clunky for users.
TTabby437
See 78 more reviews

FAQ

What does the SF311 app do?

The SF311 app is the official tool for residents and visitors of San Francisco to report quality of life issues. It allows you to quickly submit details about problems like graffiti, potholes, or street cleaning directly to the appropriate city agencies.

How do I report an issue?

To report an issue, you can send a picture, a brief description, and a map-based location through the app. This ensures your report is sent directly to the correct servicing agency for a faster response.

Can I track the status of my report?

Yes, you can view the status of your reported case directly within the app. You will also receive a notification once the issue has been completed.

Is the SF311 app free to use?

Yes, the SF311 app is completely free to download and use. There are no in-app purchases or advertisements associated with the application.

What kind of issues can I report?

You can report a variety of quality of life issues affecting San Francisco, including but not limited to graffiti, potholes, and street cleaning needs. The app is designed to handle common urban maintenance and service requests.