SF311

SF311

by San Francisco 311

47 ratings
80 reviews
Free

Details

  • Released
  • Updated
  • July 23, 2013
  • August 6, 2026

Features

SF311 screenshot #1 for iPhone
SF311 screenshot #2 for iPhone
SF311 screenshot #3 for iPhone
SF311 screenshot #4 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

Report quality of life issues in San Francisco with ease. Submit photos, descriptions, and locations to get problems like graffiti or potholes addressed faster. Track the status of your reports and receive completion notifications.

Report quality of life issues
Submit photos and location
Track case status
Receive completion notifications
Direct routing to agencies
Show original description
+1

What's New in SF311

7.1.6

August 6, 2026

UI Improvements Stability Improvements

User reviews

Not so easy to use

Please just copy whatever Solve SF has

Clunky and hard to use

Categories are too limited and difficult to navigate. Only usable for most common problems, but slow and clunky for users.

Great idea but need more employees to make service faster

So far I’ve had a positive experience with getting responses for the problems I have reported on the app however sometimes there is a response in a few hours and other times it can take days. There needs to be more city employees to respond to the high demand. Also I notice there is a much faster response in rich neighborhoods versus poorer ones. That’s not right since every resident deserves fair and equal access to city resources
Show more

Actual garbage

They close every case you open in under five minutes of submitting and do nothing to clean the streets of SF. It’s wild how useless it is and how this city just does not care

Possibly the most useful lightweight app I have at just 25 megabytes! One request…

One request: The ability for a user to close an issue they reported in the SF311 app (currently we have to call to have an issue closed).

Thanks for keeping this app feather-light at just ~25 megabytes. Other apps weigh in at hundreds of megabytes for no good reason. The SF311 app stands above the rest and saves bandwidth.

Keep up the great work!
Show more

FAQ

What does the SF311 app do?

The SF311 app is the official tool for residents and visitors of San Francisco to report quality of life issues. It allows you to quickly submit details about problems like graffiti, potholes, or street cleaning directly to the appropriate city agencies.

How do I report an issue?

To report an issue, you can send a picture, a brief description, and a map-based location through the app. This ensures your report is sent directly to the correct servicing agency for a faster response.

Can I track the status of my report?

Yes, you can view the status of your reported case directly within the app. You will also receive a notification once the issue has been completed.

Is the SF311 app free to use?

Yes, the SF311 app is completely free to download and use. There are no in-app purchases or advertisements associated with the application.

What kind of issues can I report?

You can report a variety of quality of life issues affecting San Francisco, including but not limited to graffiti, potholes, and street cleaning needs. The app is designed to handle common urban maintenance and service requests.