SF311

SF311

by San Francisco 311

40 ratings
77 reviews
Free

Details

  • Released
  • Updated
  • July 23, 2013
  • November 24, 2025
SF311 screenshot #1 for iPhone
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About

Report quality of life issues in San Francisco with ease. Submit photos, descriptions, and locations to get problems like graffiti or potholes addressed faster. Track the status of your reports and receive completion notifications.

Report quality of life issues
Submit photos and location
Track case status
Receive completion notifications
Direct routing to agencies
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What's New in SF311

6.4.29

November 24, 2025

Bugfixes and performance improvements

User reviews

Actual garbage

They close every case you open in under five minutes of submitting and do nothing to clean the streets of SF. It’s wild how useless it is and how this city just does not care

Possibly the most useful lightweight app I have at just 25 megabytes! One request…

One request: The ability for a user to close an issue they reported in the SF311 app (currently we have to call to have an issue closed).

Thanks for keeping this app feather-light at just ~25 megabytes. Other apps weigh in at hundreds of megabytes for no good reason. The SF311 app stands above the rest and saves bandwidth.

Keep up the great work!
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Possibly the most useful lightweight app I have at just 25 megabytes!

Thanks for keeping this app feather-light at just ~25 megabytes. Other apps weigh in at hundreds of megabytes for no good reason. The SF311 app stands above the rest and saves bandwidth.

Keep up the great work!

Just like 311…

Doesn’t work. Nothing happens. No one pays for Muni. The city doesn’t care, then comes crying to us for more money. GFY

Pointless.

I reported a Porsche that blocked the entire sidewalk for weeks, after I had been calling the SFMTA for days. My friend, who is mobility impaired, could not pass the property. Yet neither SFMTA nor this 312 app ever showed up.

I bet they’d have been there right away had it been an unhoused person’s tent, but they don’t bother a rich person’s Porsche. SF’s city government is awful.
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FAQ

What does the SF311 app do?

The SF311 app is the official tool for residents and visitors of San Francisco to report quality of life issues. It allows you to quickly submit details about problems like graffiti, potholes, or street cleaning directly to the appropriate city agencies.

How do I report an issue?

To report an issue, you can send a picture, a brief description, and a map-based location through the app. This ensures your report is sent directly to the correct servicing agency for a faster response.

Can I track the status of my report?

Yes, you can view the status of your reported case directly within the app. You will also receive a notification once the issue has been completed.

Is the SF311 app free to use?

Yes, the SF311 app is completely free to download and use. There are no in-app purchases or advertisements associated with the application.

What kind of issues can I report?

You can report a variety of quality of life issues affecting San Francisco, including but not limited to graffiti, potholes, and street cleaning needs. The app is designed to handle common urban maintenance and service requests.