Dallas 311

Dallas 311

by City of Dallas TX

123 ratings
93 reviews
Free

Details

Released
September 5, 2013
Updated
September 2, 2026

Features

Dallas 311 screenshot #1 for iPhone
Dallas 311 screenshot #2 for iPhone
Dallas 311 screenshot #3 for iPhone
Dallas 311 screenshot #4 for iPhone
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About

Submit and track service requests for the City of Dallas. Easily report issues like potholes, trash collection, and code violations. Receive important alerts directly from the city.

✓Submit service requests
✓Track request status
✓Report potholes
✓Report trash issues
✓Report illegal parking
✓Receive city alerts
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What's New in Dallas 311

10.0.7

September 2, 2026

Bug Fixes and Enhancements

User reviews

A failure

What a garbage app, for something that should be so useful. I’ve made numerous complaints about it over the years, and yet they never can get it right. My latest beef is it keeps asking me to reset my password for no apparent reason. I’ve reported to the higher ups, but this is apparently a pretty low priority item for the City.
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All the work, zero submissions

Everytime I try to use the app the submission won’t go through. When I call 311 they say the app is up and running. What a waste of time. Just make the phone call

FIX THE REQUESTS GOING BLANK!!

Every time you try to submit a request, the app goes blank. Then says unavailable when you close out and try to go back. FIX IT OR FACE A LAWSUIT!!!!

Still too buggy

Location services does not provide correct address for requests. Attempts to load photos are denied (limit of 0 files has been reached).

Gets caught up on anything

This isn’t a review of the City of Dallas 311, because they’re great. But this app has a lot of bugs that need to be worked out.
I can’t finish a service request because the screen goes blank. I’ve made sure the app is up-to-date, closed it and restarted it, and it still doesn’t work. This is supposed to save you time. Instead I’ve tried to do one simple task six separate times.
What’s the point?
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Developer apps

FAQ

What does the Dallas 311 app do?

The Dallas 311 app allows residents to easily submit and track service requests for various City of Dallas services. You can report issues such as potholes, trash collection problems, illegal parking, and code compliance violations directly through the app.

What are the key features of the Dallas 311 app?

Key features include the ability to start and track new service requests for city services, report a variety of common issues, and receive important alerts directly from the City of Dallas.

Is the Dallas 311 app free to use?

Yes, the Dallas 311 app is completely free to download and use. There are no in-app purchases or advertisements within the application.

What types of issues can I report using the app?

You can report a wide range of issues including potholes, problems with trash collection, illegal parking, and code compliance violations. The app provides an easy way to document and submit these concerns to the city.