Still too buggy
Location services does not provide correct address for requests. Attempts to load photos are denied (limit of 0 files has been reached).
Gets caught up on anything
This isn’t a review of the City of Dallas 311, because they’re great. But this app has a lot of bugs that need to be worked out.
I can’t finish a service request because the screen goes blank. I’ve made sure the app is up-to-date, closed it and restarted it, and it still doesn’t work. This is supposed to save you time. Instead I’ve tried to do one simple task six separate times.
What’s the point?
I can’t finish a service request because the screen goes blank. I’ve made sure the app is up-to-date, closed it and restarted it, and it still doesn’t work. This is supposed to save you time. Instead I’ve tried to do one simple task six separate times.
What’s the point?
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App is completely unreliable
Nearly every time I try to submit a new request within the app it gets hung up or just has a blank screen or something. Seriously I have not been able to submit a request through this app in the last year. The user experience is fine and is functional and theoretically would be a good app if it actually worked. However, given it is run by local city government, I’m not surprised. So I will call instead, defeating the purpose of this app.
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Can’t submit service request
Every time I try to submit a new service request the app screen goes white and I can’t navigate any further to complete my request. This app needs immediate attention.
Decent app, when it works
This app is decent, when it works. However, often times one will try to submit a request and will get a response that it’s unable to be submitted. even waiting hours or days later, the same error occurs. Additionally, selecting addresses is a real challenge with the map and should be significantly improved.
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