Reports opened for months
I have reports that are opened for months. City doesn’t even do anything. Horrible app
Useful and Easy to use
This app is great, my one wish is that it allow users to comment on or corroborate reports made by other users
Great app with great service
I’m so thankful Boston has this service, and that they make it so user-friendly. I received a courteous call explaining when and why my case was closed.
City of Boston
I hoped this app would’ve helped but it caused more frustration. It’s either the app doesn’t do its job or “someone” not doing their job. It’s likely the latter. I’m complaining about an app that the city created to hold people accountable but don’t hold themselves accountable. Welcome to Boston!
Great App, but Worthless!!
The app functions flawlessly. The city of Boston doesn’t function at all. What’s the point of having an app if reports go unanswered for months? Currently I have two open reports, same vehicle, three weeks apart. I’m thinking that uninstalling the app will be just as effective as reporting issues through the app itself.
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