BOS vs Starry Internet
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BOS
Report non-emergency neighborhood issues in Boston, such as potholes and graffiti. Track the status of your reports and view active issues on a city map. This app helps residents improve their communities by streamlining communication with city services.
- Report neighborhood issues
- Track report status
- View active reports on map
- Submit non-emergency requests
- Community improvement tool
Read full descriptionHide full description
BOS:311 enables Boston's residents to improve their neighborhoods by reporting non-emergency issues in their communities, like potholes and graffiti. Reports are automatically fed into the City of Boston’s work order system to track and assign them to City staff. Through the app, you can follow the status of your request, as well as the statuses of other reports in the City. There’s even a map to get an easy overview of active reports in Boston.
Starry Internet
Manage your home WiFi network and internet account from your smartphone. Monitor performance, view billing details, and access customer support. Control advanced features of your WiFi hub remotely.
- Internet and WiFi performance monitoring
- Billing information access
- Around-the-clock support access
- Remote control for Starry Router features
- Account management
Read full descriptionHide full description
The Starry app is your pocket guide to your Starry Internet account and a remote control for all of the advanced features included with your Starry Router home WiFi hub. The app brings the information you need most front and center, including your internet and WiFi network performance, your billing information, and access to our around-the-clock support. The Starry app is the best way to manage your Starry Internet subscription and access all of the advanced features that come with your Starry Router. Download it today and take Happy Interneting with you wherever you go.
Screenshots
Verdict
The clearest difference is rating: Starry Internet at 4.4 against BOS's 2.6. Starry Internet also leads on ratings volume (2.8K vs 80). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Starry Internet holds the better App Store score, 4.4 against 2.6. That said, the two scores are not equally well evidenced: Starry Internet has 2.8K ratings behind it against 80, so its average is the more settled of the two. Written reviews complicate that: 36% of BOS's written reviews are positive against 34% of Starry Internet's, so the app with the better star average is not the one people write more warmly about.
BOS ships an update every 4 months, Starry Internet every 2 months. The most recent releases landed on August 16, 2026 and September 23, 2026 respectively.
| Parameter | BOS | Starry Internet |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (80 ratings) | 4.4 (2.8K ratings) — better |
| Positive reviews | 36.2% of reviews — better | 34.4% of reviews |
| Number of ratings | 80 | 2.8K — better |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.4 — better | 14.0 |
| Further details — not scored | ||
| Size | 26 MB | 42 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Boston | Starry, Inc. |
Customer experience
BOS
Starry Internet
User reviews
BOS
From 80 App Store ratingsWhat we love
- 👍 User-friendly interface
- ✅ App functions flawlessly
- 💡 Innovative technology adoption
- 🚀 Efficient reporting process
- 🗺️ Useful map feature
Room to improve
- 😞 Reports opened for months
- 😞 City doesn’t do anything
- 😞 Caused more frustration
- 😞 App doesn’t do its job
- 😞 City doesn’t hold themselves accountable
Starry Internet
From 2.8K App Store ratingsWhat we love
- 🚀 Fast and reliable internet
- 💰 Affordable pricing
- 👍 Good customer service
- 🌟 Excellent overall service
Room to improve
- 🐛 Frequent service interruptions
- ⚠️ Inconsistent internet speeds
- 📞 Poor customer support responsiveness
- 🔍 Lacking app functionality
Bugs and requests
BOS
Reported bugs
20 issues- Reports opened for months with no action
- App doesn't do its job or city departments don't
- Reports go unanswered for months
- App doesn't recognize certain areas
- New version is slower and less effective
Show 15 moreShow fewer
- Map feature is broken or unreliable
- Cases never close or are not resolved
- App is clunky and difficult to use
- App crashes upon opening
- App stops working after iOS updates
- App shows 'updates failed'
- App button for creating new requests not working
- App opens multiple reports at once
- Clicking on map pins opens an unclosable banner
- App stops showing correct trash pickup days
- App is broken when trying to attach a picture
- App is broken after new update
- Impossible to create a new report for months
- Server registration fails
- App crashes on older iOS versions
Requested features
13 requests- Allow users to comment on or corroborate reports
- Add ability to delete a report
- Add feature to report speeding
- Make 'recent reports' tab accessible for voiceover users
- Add more categories for reporting (e.g., cyclists, bike lanes)
Show 8 moreShow fewer
- Increase app awareness through ads, especially in underserved communities
- Improve filtering options for reports on the map
- Allow users to see if an issue has already been reported
- Revert to previous app version
- Fix bugs and add new features instead of completely changing everything
- Add dark mode option
- Improve map accuracy for address location
- Add option to report crimes (currently only for non-crimes)
Starry Internet
Reported bugs
3 issues- App crashes and freezes
- Unreliable internet connectivity
- Billing and account management issues
Requested features
3 requests- Ability to manage network settings through app
- Improved app stability and features
- Better communication about service outages
In-app purchases
BOS
No in-app purchases
Starry Internet
No in-app purchases
