Please add custom amounts
I wish you could add however much money you want to your account instead of a minimum of $10 with 10$ increments thereafter. Unless you plan to use this payment system for the rest of your life and then some, you stand to wind up with an unused balance in your account.
issues and bugs
Constantly given a “limited functionality” message and app doesn’t work when you need it.
Sometimes it works sometimes it doesn’t
It would be nice if the app stored previously used credit card numbers so you don’t have to put them in again when refilling. Also, it can be buggy and sometimes the app says it worked but I will come back and the washing machine did not even turn on but it still took my money. Last time I tried to get a refund for this, the Hercules’s phone number was not working. I sent an email and they never sent the refund.
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So so
Takes long time to connect and doesnt save address for replenish
It’s fine
I just wish it was setup ti its max potential. We should be able to see on the app which machines are available before we schlep to the laundry room. It appears for one machine on the list which means it should be something that can be programmed for all of them….
