Phenomenal service
I’ve had my 3 windmill ACs for a full year now. I just had a recent issue with one of them and emailed customer service. They were incredibly responsive, typically emailing me back within 5-15 minutes. They solved the issue I was having quickly and were so kind through the process!
Automations aren’t reliable
It’s been a while now and I’ve noticed that sometimes my automations just don’t work. Ive reconnected and it still happens. Very frustrating as this is the sole reason I got this AC. Otherwise it is a good model.
It’s for real.
Just installed the 8k unit and it is cooling the bedroom nicely in the heat of the day; Georgetown, Texas, in a 1940 bungalow with no insulation and it’s 104 degrees. A brisk 72 inside. Sweet!
Seems to have a lot kinks that need worked out
I can be standing in front of the unit while it’s on, and the app says it’s off. I can change the setting from eco to cool, but it won’t change. And why does the unit turn itself down? I set it at 75° in the AM but when I get home it’s on 70°. I’m glad I didn’t buy it because the unit sucks
Ok, limited functionality and unreliable syncing
The design of the products are good and the UI of the app is ok- relatively simple. However I cannot think of a good technical reason why they cannot support Siri/Google/Alexa support. I would like to control via voice or home automations because I can use more complex home conditions when configuring automations there.
The Windmill app automations are very rudimentary, as they do not support checking multiple conditions or rechecking conditions after a timer. The major problem is the temperature sensors in the AC units are very inaccurate and only improve in accuracy when the unit is running having air flow through it. Please add Homekit/Google Home integration and more complex automation capabilities!
I also had issues where the AC units would stop syncing their temperature readings with the app so the automations would not properly trigger. I had to fully delete the units from the app multiple times to get them to sync again and I worry it will keep happening. Please fix this bug!
The Windmill app automations are very rudimentary, as they do not support checking multiple conditions or rechecking conditions after a timer. The major problem is the temperature sensors in the AC units are very inaccurate and only improve in accuracy when the unit is running having air flow through it. Please add Homekit/Google Home integration and more complex automation capabilities!
I also had issues where the AC units would stop syncing their temperature readings with the app so the automations would not properly trigger. I had to fully delete the units from the app multiple times to get them to sync again and I worry it will keep happening. Please fix this bug!
Show more
