Broken out of box
Installed brand new unit, never worked or turned on
Thermostat issue
App is no longer displaying accurate temperature in the room. It is stuck at 71 regardless of what the real temp is. Unable to tell if app is controlling AC unit.
Terrible service
Bought two air purifier units. Took an hour for the first one to even turn on. The second doesn’t work. Their customer service is terrible. I am an hour 45 minutes into troubleshooting with their bots
Breeze to use
Connected all 3 my devices in a snap. So easy to setup and use! Great app with great features!
If yours starts beeping
There is a fix that the company has and they won’t release it. They told me this and because I’m out of my 1 year manufacturers warranty they won’t allow it to be fixed. This is a pure software issue with unresponsive buttons and the settings going erratically. So my air conditioner works but because of their software I have 2 giant bricks.
Show more
No support for VoiceOver for Blind users (???)
This really sucks, Blind and other print-disabled users who use VoiceOver for access. It’s a perfectly nice fan, but this is an app review, and how lousy is it that we can give a company our money and they can’t bother to include basic accessibility support. I wasn’t even able to submit my email address to open an account which seems to be necessary to use the app, so I don’t know how the access would be after that, but even if that’s their plan - that we have to find a sighted person to even sign up?? Like I said, nice fan but I didn’t get a disccount for not being able to use the smart features.
Show more
Dumb “Smart” Device
Cant disable network broadcasting pairing signal unless you connect the AC to your home WIFI and phone…even if you dont want to use the app it will permanently broadcast for pairing. Spoke with customer service, there’s no way to turn it off. Totally dumb smart device.
Caved in and finally connected it to my phone and router but challenges persist. Frustrating app experience, very buggy and privacy invasive. Would return the unit if didnt already go thru the hastle of installing into window.
The AC unit itself works just alright otherwise, decent for a 12x12 room.
Caved in and finally connected it to my phone and router but challenges persist. Frustrating app experience, very buggy and privacy invasive. Would return the unit if didnt already go thru the hastle of installing into window.
The AC unit itself works just alright otherwise, decent for a 12x12 room.
Show more
Windmill 6000 btu
Solid unit. Quick install and great cooling performance. 5 star product
Window Air Conditioner
Too loud
Good AC, bad app
The AC itself is nice but the app is terrible. Super unreliable and jank. Often just stops connecting to the AC making me need to set it up again from scratch. And now in some recent update metric units don’t work anymore, forcing me to use Fahrenheit
AC not cooling and working very loud
I purchased the Windmill 6,000 BTU 115-Volts Quiet AC 2 weeks ago and it has been nothing but a headache. It is not cooling properly and working loudly. There is no physical guide on the different modes and settings- which is very frustrating.
Reconfiguring
Keeps disconnecting
Change from F to C
I am struggling to switch back from F to C. For more context I did set up my ac nicely in C and then randomly in the middle of the night it changed back from C to F. I have changed it back in the app and I can see that I have selected “metric” however on the main menu it still uses F. This is annoying
Show more
New ac
It's good so far takes a while to get cool for a 15x10 room I got a 6k btu but I need 10k and up. Not sufficient enough to keep room cold.. wish I bought something else with more btu and less noisy
Defective Ac
Rattles and is really loud am waiting to hear back from support
Personal info
Why the hell this ac control app collects so much personal info? Why sign up even mandatory!? Something is fishy here…
App needs an update
App doesn’t control the unit well. It generally turns it off and on, but settings selected on app aren’t applied to the unit itself which kinda defeats the purpose.
Fantástico
Excelente abanico lo recomiendo
Love it so far BUT
Tech things it could benefit from adding:
-easy to set up iOS widget connection (something I don’t have to dig through the forums to find) so I can reap the benefits of controlling the ac unit from my phone when needed
-all tutorial videos should live in the Windmill app; why am I being redirected to a random unresponsive authentication page on a mobile browser to view a 30 second video on how to install the air filter?! That’s insanely tedious.
-speaking of video tutorials: The manual was great, almost no complaints and we appreciated the page layouts, but if you’re going to go that in detail with graphics in a booklet then maybe put in the extra investment to produce a video version to get a quicker understanding of how to install the unit. The details can be referenced in the manual, but the video tutorial will help users get the gist of it much faster (for everyone’s sanity!)— thank you for this beautifully designed unit.
-easy to set up iOS widget connection (something I don’t have to dig through the forums to find) so I can reap the benefits of controlling the ac unit from my phone when needed
-all tutorial videos should live in the Windmill app; why am I being redirected to a random unresponsive authentication page on a mobile browser to view a 30 second video on how to install the air filter?! That’s insanely tedious.
-speaking of video tutorials: The manual was great, almost no complaints and we appreciated the page layouts, but if you’re going to go that in detail with graphics in a booklet then maybe put in the extra investment to produce a video version to get a quicker understanding of how to install the unit. The details can be referenced in the manual, but the video tutorial will help users get the gist of it much faster (for everyone’s sanity!)— thank you for this beautifully designed unit.
Show more
AVOID AND REFUND ASAP
Don’t install it will stop working after 1-2 years beeps and can not be fixed RETURN ASAP
