App keep crashing
I bought a new dehumidifier. I tried to add it to my account first step. I scanned the media product registration card, which got me into a QR site. Seems like your QR code generator is not holding the website redirect value next install the app and paired my device to the app connected it to WiFi . And set up that I have the American version 20 pint once I click on the icon of the device the app crashes. OK I’m going to setting feedback. I want to read it and put my comments the app crashes again I’m using the latest iOS version on iPhone 16+ as of July 2026
Show more
Awful
Too many steps to ‘TRY’ to connect to the device and still unable to find and / or connect
Especially disappointing in an air conditioner when you want comfort from heat and humidity
The display font is feint and difficult to read
Finally gave up trying to use this app and I have had the air conditioner for a year
FAIL
Especially disappointing in an air conditioner when you want comfort from heat and humidity
The display font is feint and difficult to read
Finally gave up trying to use this app and I have had the air conditioner for a year
FAIL
Show more
Bad app
The app requires email authentication to log in and the email service doesn’t work with Microsoft mail system so you can’t receive email . Thus the privacy seems questionable because the app accessed all sorts of passwords and information on my home network. Now they can reach into my network…
App crashes
I never reviews, but I had to for this one. Just bought a their expensive dehumidifier, connected to the app and now when I open the app and choose the dehumidifier… the app crashes. Is a point of connecting to an app if the app crashes every time you choose the device
Keep deleting my account
I periodically have to sign up again to have an account on the app. I’ll just randomly open the app to determine the AC on. It says count doesn’t exist and I have to sign up all over again and I’ve had to do this three









