Comparison

NYC 311 vs Windmill Air

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NYC 311

Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.

Highlights
  • Access city government services
  • Report neighborhood issues
  • Track service requests
  • Get updates on parking and trash
  • Receive schedule change notifications
Features
Read full description

The NYC311 App is your on-the-go, one-stop shop for New York City government services. Download the app to: - Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule. - Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more. - Track Service Requests. See the latest status of your requests all in one place. - Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.

About

Windmill Air

This app allows you to remotely control your smart air care devices. Set schedules and adjust settings to create your ideal home climate from anywhere.

Highlights
  • Remote product control
  • Set automation schedules
  • Adjust any setting
  • Create ideal home climate
  • Eco-friendly product integration
Read full description

Windmill's air care products are modern, smart, and eco-friendly. Use the Windmill Air app to: 1. Control your products from anywhere! For example, turn on your Windmill AC before you get home, or shut it off in case you forget. 2. Set automation schedules to perfectly match your lifestyle. 3. Adjust any setting with ease, helping you create the ideal home climate!

Screenshots

NYC 3114 screens
Windmill Air4 screens

Verdict

The call

The clearest difference is rating: Windmill Air at 4.7 against NYC 311's 3.1. Windmill Air also leads on ratings volume (6.2K vs 430) and review sentiment (28% vs 19%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Windmill Air holds the better App Store score, 4.7 against 3.1. That said, the two scores are not equally well evidenced: Windmill Air has 6.2K ratings behind it against 430, so its average is the more settled of the two. Written reviews point the same way: 19% of NYC 311's written reviews are positive against 28% of Windmill Air's.

UpkeepUpdate frequency

NYC 311 ships an update every 4 weeks, Windmill Air every 2 months. The most recent releases landed on October 23, 2026 and October 27, 2026 respectively.

Scorecard3 real differences · 7 level
NYC 311 versus Windmill Air: the parameters behind the verdict, then further details
ParameterNYC 311Windmill Air
PriceFreeFree
Rating3.1 (430 ratings)4.7 (6.2K ratings) — better
Positive reviews19.4% of reviews27.9% of reviews — better
Number of ratings4306.2K — better
Update frequencyEvery 4 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone
Requires iOS16.0 — better16.4
Further details — not scored
Size102 MB83 MB
Age rating4+4+
DeveloperDepartment of Information Technology And TelecommThe Air Lab, Inc.

Customer experience

NYC 311

All ratings430 ratings
Positive47.7%
Neutral6.7%
Negative45.6%
Written reviews134 reviews
Positive19.4%
Neutral11.2%
Negative69.4%

Windmill Air

All ratings4,163 ratings
Positive91.8%
Neutral1.9%
Negative6.3%
Written reviews197 reviews
Positive27.9%
Neutral9.1%
Negative62.9%

User reviews

NYC 311

From 430 App Store ratings

What we love

  • 🙏🏾 Good App
  • 👍 Alternate side parking alerts
  • 👍 App is cool
  • 👍 Categories are well thought out
  • 👍 Convenient to use

Room to improve

  • 😞 Complaints get closed with no action
  • 😞 Complaints not addressed properly
  • 😞 Difficult to submit complaints
  • 😞 Doesn't allow reporting of all issues
  • 😞 Ineffective in getting issues resolved

Windmill Air

From 6.2K App Store ratings

What we love

  • 🚀 Aesthetically pleasing design
  • 🚀 Quiet operation
  • 🚀 Easy installation
  • 👍 Responsive app
  • 👍 Useful remote control features

Room to improve

  • 🐛 Inaccurate temperature readings
  • 🐛 Unreliable app connectivity and functionality
  • 🐛 Automation issues and failures
  • 🐛 Inconsistent settings and mode changes
  • 🐛 Glitchy app with frequent bugs

Bugs and requests

NYC 311

Reported bugs

5 issues
  • Address entry doesn't work
  • App crashes or freezes
  • App doesn't open after update
  • Geolocation not working
  • Unexpected errors

Requested features

9 requests
  • Add ability to report issues without address
  • Add bulk export function for tickets filed
  • Add option to attach photos/videos to complaints
  • Add support for third-party keyboards
  • Improve location identification and mapping
Show 4 more
  • Integrate spell check
  • Provide more detailed responses on closed requests
  • Retain access to photos submitted with tickets
  • Support video uploads for noise complaints

Windmill Air

Reported bugs

4 issues
  • App unable to maintain accurate room temperature readings
  • Automations not working as expected or reverting settings
  • Connectivity issues causing the app to lose control of the unit
  • Inconsistent behavior when turning the unit on/off or changing settings

Requested features

4 requests
  • Integration with smart home platforms
  • Improved automation and scheduling capabilities
  • More granular temperature and fan speed controls
  • Ability to disable annoying app notifications

In-app purchases

None

NYC 311

No in-app purchases

None

Windmill Air

No in-app purchases

Questions

Is NYC 311 free?
NYC 311 is free to download, with no in-app purchases.
Is Windmill Air free?
Windmill Air is free to download, with no in-app purchases.
Which has better reviews, NYC 311 or Windmill Air?
Windmill Air is rated higher. NYC 311 averages 3.1 out of 5 from 430 ratings, while Windmill Air averages 4.7 from 6.2K ratings.
Do NYC 311 or Windmill Air have ads?
Neither NYC 311 nor Windmill Air shows ads.
Which is updated more often, NYC 311 or Windmill Air?
NYC 311 ships an update every 4 weeks, and Windmill Air every 2 months. Most recently, NYC 311 was updated on October 23, 2026 and Windmill Air on October 27, 2026.

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