Inconvenient convenience
Its seems helpful to both not have to buy or to remember to bring a laundry card to the laundry room. However, this app is so slow to load and to apply money to a machine. You cannot add additional time to a dryer all at once. An improvement would be the ability to all multiples of the dryer time units (say, 3 sets of 15 minutes). So you have to individually increase the time by waiting for the app the connect—in a basement. Then it asks you to rate the app every time you finally complete the transaction.
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Rip off
You charge $10 for the card, thenn there’s no money in the card. You allow the machines to charge us for our app but the machines do not work so why take our money
Works great
Easy to set up and easy to use. Great phone support. Thank you!
Horrendous app
Constant disconnects and takes multiple tries to pay
Overcharging and work issues
It’s horrible period
Not a user friendly app
The app is terrible
good
app is good and makes things simpler but the machine or app can bug some times
Slow, terrible UX
Hard to use, half of the time is trying to “connect” to the point that I have to restart the app.
No meaningful improvements in year. Get Claude or ChatGPT to build you a new better app, or at least hire a decent designer please 🙏
No meaningful improvements in year. Get Claude or ChatGPT to build you a new better app, or at least hire a decent designer please 🙏
An absolute nightmare
If your laundry room has poor cell phone reception, this app is an incredibly painful to use. The process of adding time to your drier in 5-minute increments takes forever. It has taken me up to 10 minutes to set up two drier loads with 30 minutes each. Next time I’ll be going back to using my laundry card if they have fixed the card machine by then.
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Dryer “swiping”
Being unable to add more than one amount to the dryers is a pain to deal with
why does laundry machine need an app and wifi?
terrible experience
Slow
It doesnt connect untill 20 tries
Customer Service
The woman on the phone was incredibly rude and nasty. She even hung up on me.
Very slow
To set 30 min dryer you need to do the process 3 times and it is so slow …
Why is it so slow??
Yes, the app is easy to load and it's nice I don't have to set a timer to remember my laundry, but the time it takes to actually connect with the machine - if it's able to - is such an extreme negative!
thieves
machines are shot and over priced...
Painful, Just Painful
If your laundry has poor cell phone reception, this app seems virtually impossible to use. Also, the process of adding time to your drier in 5-minute increments takes seemingly forever. It took me close to 5 minutes to set up two drier loads with 30 minutes each. Next time I’ll be going back to using my laundry card if they have fixed the card machine by then.
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Super convenient!!
Easy to use!
Almost there!
The app works generally well I can pay via my phone and it is able to know which machine I’m using. The downside is that the timer is not in sync with the machine. The timer on the app will go off and then I go downstairs and I have to wait six minutes for the machine to actually be done. Also the machines need cleaning and there should be something on the app for maintenance.
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Trash
This app doesn’t even let me add funds
