Unprofessional Support and Double Billing
I contacted customer support, but they were very unprofessional and didn’t resolve my issue. I still haven’t received a refund.
Be careful when making payments through this app. My experience has been very disappointing.
Response from developer
Hi Faheem, we apologize for the inconvenience. If your payment deducted twice during package activation, kindly share the details of the issue along with an error screenshot at support@rox.com.pk. We will review the details and guide you accordingly.
Very bad service
Response from developer
Hi Khurram, we sincerely apologize for the inconvenience. If you are experiencing any issue related to the ROX service, please share the complete details of the issue along with your contact number at support@rox.com.pk. We will review the matter and work towards providing you with a prompt resolution.
maza
Response from developer
Hi there, we truly appreciate your positive rating, which motivates us to consistently deliver our best. Keep enjoying the ROX app, and stay tuned for even more exciting features coming soon.
Rox
Pathetic
Huz.jpgResponse from developer
Hi there, sorry for the inconvenience. Please try clearing the ROX app cache, ensure you are using the latest app version, and then log in again. If the issue still persists, kindly share your registered number, device details, and screenshots of the issue at support@rox.com.pk so we can assist you further.
