payment methods dont work around 90% of the time
this app was probably made almost entirely with chatgpt by an illiterate baboon. i would recommend anyone to avoid using a jazz sim solely for the purpose of avoiding having to deal with this burning dumpster fire of an app
Unprofessional Support and Double Billing
This app charged me twice for the same package. The first time, it showed an error saying there wasn’t enough balance in my JazzCash account, so I tried again. Both attempts failed with the same message, but later I discovered that I had been charged 5,000 twice for the same package.
I contacted customer support, but they were very unprofessional and didn’t resolve my issue. I still haven’t received a refund.
Be careful when making payments through this app. My experience has been very disappointing.
I contacted customer support, but they were very unprofessional and didn’t resolve my issue. I still haven’t received a refund.
Be careful when making payments through this app. My experience has been very disappointing.
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Very bad service
Very bad service
maza
you r bluddy boster
Rox
Scam alert
Pathetic
Keeps logging me out after sometime, every time i open the app it asks to login.
Huz.jpgCard payment failed
Card payment processing was failing so i have to use cash method
Good
Best app
Charged two times for same package, never received confirmation SMS for the activation of the packag
Spoke to their customer service representatives on call and they didn’t accept their system’s failure, blamed me for activating the same package twice, refused to refund for one package, it’s disgusting, very frustrated to see how not just individuals even the companies are ripping people off of their money in Pakistan, pathetic customer service and the dodgy company policy by Jazz or ROX.
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ROX’s really remarkable feature!
The best feature that makes ROX such a great service is its roll over minutes offer. I’m all for things not going to waste, and it’s such a fair deal to roll utilize minutes sms or data that we’ve paid for, adding on to the next months cache as long as we subscribe before the 30day period is over. I wish there was an annual or perpetual self subscribe feature! Something think about for the ROX deal makers!
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Mohsin
Awesome
Scam Alert
Very bad experience with Rox/Jazz.
I subscribed to the Insane Vibe package using my Easypaisa account, and the payment was successfully deducted. However, I did not receive any subscription or EasyLoad benefits.
I contacted Rox support multiple times. First, they claimed that my payment was not successful. When I showed them the payment screenshot, they changed their statement and said there was a system issue affecting all of Pakistan and that it would be resolved soon.
It has been a long time now, and I still haven’t received the subscription or any refund. My money is completely wasted. This feels like a scam, and I am extremely disappointed with Rox’s service and support. 💔
I subscribed to the Insane Vibe package using my Easypaisa account, and the payment was successfully deducted. However, I did not receive any subscription or EasyLoad benefits.
I contacted Rox support multiple times. First, they claimed that my payment was not successful. When I showed them the payment screenshot, they changed their statement and said there was a system issue affecting all of Pakistan and that it would be resolved soon.
It has been a long time now, and I still haven’t received the subscription or any refund. My money is completely wasted. This feels like a scam, and I am extremely disappointed with Rox’s service and support. 💔
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Balance check
Can see my balance infront screen
Many bugs . Cant add members to package sharing
Tried calling helpline but they also dont tell a fix. Looting people and not bothering about costumers
One of best option
One of best option
Network issue
Packages are too expensive and network is zero 👎🏿👎🏿
Bad user interface for adding numbers.
See ufone user interface for super5 and learn from it. Added numbers stay in it even after package expiry so you dont need to add them again n again every month. They just open option to change numbers in everyslot after month if you can to change it. I just subscribe package and all numbers got removed. When i tried to add a number mistakenly i have chosen wrong number which is added. Now i cannot rwmove. Kindly add typing option aswell beside choosing from contacts. Now i am adding other numbers but unfortunately they are not getting added. I called helpline for complaint. They gave me 5 days resolution time. Whats the use of getting expensive paclae if i am unable to add family members in it….
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Good Packages
Improve internet serive as whole jazz
Points Useless
Point can not radem even packages .. please available radem for customer to subscribe pacakges
App Not Working
From Last Week I’m trying to redeem my coupon but all not working 😡
