ROX User Reviews

Name: ROX- Real Online Experience
Rating: 4.60149 (399 reviews)

ROX- Real Online Experience

PAKISTAN MOBILE COMMUNICATIONS LTD

🌟 Lifestyle

Top reviews

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maza

you r bluddy boster

ch goshi 9 ala

2 months ago

Response from developer

Hi there, we truly appreciate your positive rating, which motivates us to consistently deliver our best. Keep enjoying the ROX app, and stay tuned for even more exciting features coming soon.

Rox

Scam alert

Wajidali_

2 months ago

Pathetic

Keeps logging me out after sometime, every time i open the app it asks to login.

Huz.jpg

3 months ago

Response from developer

Hi there, sorry for the inconvenience. Please try clearing the ROX app cache, ensure you are using the latest app version, and then log in again. If the issue still persists, kindly share your registered number, device details, and screenshots of the issue at support@rox.com.pk so we can assist you further.

Card payment failed

Card payment processing was failing so i have to use cash method

bnjoy

3 months ago

Response from developer

Hi there, we’re here to assist you and apologize for any inconvenience caused. Kindly provide a detailed description of your issue along with your contact information at support@rox.com.pk , so we can address your concern promptly and effectively.

Good

Best app

Mossa1122

4 months ago

Response from developer

Hey Mossa, your feedback is like gold to us. We deeply appreciate your insights! Keep making the most of our app and get excited for the fantastic enhancements we have in store for you.

Charged two times for same package, never received confirmation SMS for the activation of the packag

Spoke to their customer service representatives on call and they didn’t accept their system’s failure, blamed me for activating the same package twice, refused to refund for one package, it’s disgusting, very frustrated to see how not just individuals even the companies are ripping people off of their money in Pakistan, pathetic customer service and the dodgy company policy by Jazz or ROX.

Zainzeezainzee

4 months ago

ROX’s really remarkable feature!

The best feature that makes ROX such a great service is its roll over minutes offer. I’m all for things not going to waste, and it’s such a fair deal to roll utilize minutes sms or data that we’ve paid for, adding on to the next months cache as long as we subscribe before the 30day period is over. I wish there was an annual or perpetual self subscribe feature! Something think about for the ROX deal makers!

M.Bismillah K

5 months ago

Response from developer

Hey Bismillah, thanks a ton for the feedback it really helps us get better every day. Keep enjoying the app, more cool stuff is on the way.

Mohsin

Awesome

dr_mohsinam

6 months ago

Response from developer

Hello Mohsin, we apologize for the inconvenience. We would appreciate a detailed description of your issue along with your contact information at support@rox.com.pk so we can assist you further.

Scam Alert

Very bad experience with Rox/Jazz.
I subscribed to the Insane Vibe package using my Easypaisa account, and the payment was successfully deducted. However, I did not receive any subscription or EasyLoad benefits.

I contacted Rox support multiple times. First, they claimed that my payment was not successful. When I showed them the payment screenshot, they changed their statement and said there was a system issue affecting all of Pakistan and that it would be resolved soon.

It has been a long time now, and I still haven’t received the subscription or any refund. My money is completely wasted. This feels like a scam, and I am extremely disappointed with Rox’s service and support. 💔

sudaisasia

6 months ago

Response from developer

Hello there, we apologize for the inconvenience. We would appreciate a detailed description of your issue along with your contact information at support@rox.com.pk so we can assist you further.

Balance check

Can see my balance infront screen

Kami4545

8 months ago

Response from developer

Hi there, sorry for the trouble! Please email your number and issue details to support@rox.com.pk so our team can assist you quickly.

Many bugs . Cant add members to package sharing

Tried calling helpline but they also dont tell a fix. Looting people and not bothering about costumers

Sarmad2255

9 months ago

Response from developer

Hi Sarmad, we’re sorry for the inconvenience you’ve experienced. Please email your number along with the issue details to support@rox.com.pk , and we’ll assist you promptly.

One of best option

Mohammad Haider1122

10 months ago

Response from developer

Hey Haider, your feedback truly means a lot to us. We appreciate your support and can’t wait for you to experience the exciting updates ahead.

Network issue

Packages are too expensive and network is zero 👎🏿👎🏿

Neely khan

10 months ago

Bad user interface for adding numbers.

See ufone user interface for super5 and learn from it. Added numbers stay in it even after package expiry so you dont need to add them again n again every month. They just open option to change numbers in everyslot after month if you can to change it. I just subscribe package and all numbers got removed. When i tried to add a number mistakenly i have chosen wrong number which is added. Now i cannot rwmove. Kindly add typing option aswell beside choosing from contacts. Now i am adding other numbers but unfortunately they are not getting added. I called helpline for complaint. They gave me 5 days resolution time. Whats the use of getting expensive paclae if i am unable to add family members in it….

sheikhumer

10 months ago

Good Packages

Improve internet serive as whole jazz

Munnah rolay wala

a year ago

Response from developer

Hey there! Sorry for any trouble you’ve had. Just a heads-up, you can report network issues right from the ROX app. Go to Submit a Complaint, choose "I am facing network issues," add the details, and launch the complaint. Thanks for helping us make it better!

Points Useless

Point can not radem even packages .. please available radem for customer to subscribe pacakges

Solve Issue 1234

a year ago

Response from developer

Hi there, apologies for the inconvenience. Please check again, and if the issue persists, kindly email us your number along with a screenshot of the app at support@rox.com.pk so we can assist you promptly.

App Not Working

From Last Week I’m trying to redeem my coupon but all not working 😡

m.amir.max

a year ago

Response from developer

Hi Amir, apologies for the inconvenience. Please check again, and if the issue persists, kindly email us your number along with a screenshot of the app at support@rox.com.pk so we can assist you promptly.

Not working as of 20th may 2025

No longer of use. App isnt working

Grey_Sofa

a year ago

Response from developer

App is completely non functional

Can’t pay for my packages, especially with the debit card option. Whats the point of the app if it doesn’t work?

jinglebeller345

a year ago

Response from developer

Hi there, apologies for the inconvenience. If the issue still persists, kindly email us your number along with a screenshot of the app at support@rox.com.pk so we can assist you promptly.

WORST EXPERIENCE

I had the worst experience with ROX! Don’t install or use this app!

Fatim J.

a year ago

Response from developer

Hi Fatim, apologies for the inconvenience. Please check again, and if the issue persists, kindly email us your number along with a screenshot of the app at support@rox.com.pk so we can assist you promptly.