Rubbish
When you scroll through history of your deliveries and items you have sent, why is their no dates for these & why when you go to look at one they all fall down the list and don’t stay in the order they should, little things like changing this would go a long way for usability.
JJaiJai98
TERRIBLE APP, please FIX it
PLEASE FIX THE ROYAL MAIL APP ASAP. IT IS TERRIBLE.
Recently the Royal Mail App has stopped working and I have lost access to all of my parcels. I have been logged out of the app & every time I reset my password it says Login Failed!
My new password is recognised on the website and I am able to login there but the website doesn't save any of my parcels or allow me to name them.
I have been using the Royal Mail App for many years and have loved that all of my parcels are all kept in one place and I have been able to name them all and keep track of them through the whole delivery process. This is impossible now and I have no idea which parcels are coming when.
Also, now when I return an item I am unable to keep a track of it easily at all. I cannot track it through the app as I can't login and the website doesn't allow me to name my parcel. So if I am trying to track more than one parcel it becomes very confusing.
This App issue is going to be particularly annoying on the run up to Christmas when I often have multiple parcels being delivered.
I have recently started using different courier companies instead of Royal Mail as they are much more user friendly.
There are also many other negative reviews on the App store where many people are having the same problems
PLEASE SORT OUT THE APP ASAP
Recently the Royal Mail App has stopped working and I have lost access to all of my parcels. I have been logged out of the app & every time I reset my password it says Login Failed!
My new password is recognised on the website and I am able to login there but the website doesn't save any of my parcels or allow me to name them.
I have been using the Royal Mail App for many years and have loved that all of my parcels are all kept in one place and I have been able to name them all and keep track of them through the whole delivery process. This is impossible now and I have no idea which parcels are coming when.
Also, now when I return an item I am unable to keep a track of it easily at all. I cannot track it through the app as I can't login and the website doesn't allow me to name my parcel. So if I am trying to track more than one parcel it becomes very confusing.
This App issue is going to be particularly annoying on the run up to Christmas when I often have multiple parcels being delivered.
I have recently started using different courier companies instead of Royal Mail as they are much more user friendly.
There are also many other negative reviews on the App store where many people are having the same problems
PLEASE SORT OUT THE APP ASAP
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FFFrustrated from.....
Ridiculously bad
No option or ability to contact customer services for the multiple occasions Royal Mail will just hurl your deliveries at any nearby building
HHwagan
Awful app
App totally crashes when I I hit the more button
RRamasesuk1
Forces you to sign up
Unlike other mail apps, who are happy to let you use it as a guest…. The RM app gives you a few shots at using the app and then locks you out for the rest of the day. Terrible
UUgli-stix
