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Royal Mail

Royal Mail

Tracking, redelivery, prices

414K ratings
562 reviews
💼 Business
🌟 Lifestyle

Details

Released
September 14, 2018
Updated
October 1, 2026

Features

Developer

Royal Mail Group Ltd
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About

Easily track parcels, buy postage, and book collections from your home or office. Find nearby drop-off locations, schedule redeliveries, and manage delivery preferences. This app simplifies sending and receiving mail with convenient digital tools.

✓Track item progress with ID or barcode scan
✓Buy postage and print labels or use QR code
✓Book parcel collections from home or work
✓Find nearby drop-off locations and opening hours
✓Schedule redeliveries to your address or a Post Office
✓Change delivery location to Safeplace or neighbour
✓Set up mail redirection service
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What's New in Royal Mail

18.5.3

October 1, 2026

In this release, we’ve focused on improving stability and platform compatibility.

User reviews

Most RecentHighest RatedLowest Rated

Complete pain!!!

The app constantly says my password is incorrect, I’ve updated password on the app on my iPhone and updated via website but still it’s saying invalid details!
Useless app
PaulnchPaulnch

Seriously

So now in Britain I can’t book a redelivery on the web, I have to download your app to clog up my phone AND enable my camera? Just so I can tell you that I won’t be home tomorrow?
cag77777cag77777

Awful!

Terrible app, constantly having to log in or it won’t let you log in and says there is an error. Doesn’t always track properly anyway, tracking isn’t in order. Really awful app. Very disappointed.
SouraySouray

Appalling

I have tried it on my iPad, android and Mac pc, despite registering and verifying email each and every time I try to log in there is an oops error message. Royal Mail - overpriced and incompetent in every way.
IAmMattVCIAmMattVC

Can’t even get the login right

I’ve been trying to use this app to make arrangements for a delivery that’s happening today (a day later than it should because Royal Mail failed to even attempt to deliver yesterday) and I can’t login. I’ve tried resetting my password twice. There’s no way to get in touch with them other than this as they aren’t answering the phone. If you’re going to insist on forcing a login, at least make it work!
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Developer apps

Royal Mail People App
Royal Mail People App

by Royal Mail Group

💼 Business

(341)

Royal Mail Link
Royal Mail Link

by Royal Mail Group Ltd

💼 Business

(2)

Royal Mail Delivery App
Royal Mail Delivery App

by Royal Mail Group

💼 Business

(2)

See developer apps

FAQ

How do I track a parcel with Royal Mail?

You can track a parcel by entering your Royal Mail tracking ID or scanning the barcode directly within the app. The app will then provide real-time updates on your delivery's progress.

Can I buy postage through the Royal Mail app?

Yes, you can quickly and easily buy postage in just a few steps. You have the option to print your own labels or use a QR code at a Delivery Office Customer Service Point to have your label printed for free.

Does Royal Mail offer parcel collection from home?

Yes, you can book a Parcel Collect service to send and return parcels from home or work. Your postie can collect your items, and they can even bring a label if you cannot print one.

How do I find Royal Mail services near me?

The app includes a 'Services Near You' feature that helps you find your nearest drop-off location, including Postboxes, Parcel Postboxes (available 24/7), Royal Mail Delivery Offices, or Post Office branches, along with their collection times and opening hours.

What happens if I miss a delivery with Royal Mail?

If you miss a delivery, you can easily book a Redelivery through the Royal Mail App. You can choose to have it redelivered to your address, a neighbour's address, or a local Post Office, and you can pick the delivery day.

Can I change where my Royal Mail parcel is delivered after it's sent?

Yes, you can now change where your parcel is delivered after it has been sent. Options include delivery to a Safeplace or to a neighbour.

Does Royal Mail have ads?

The provided data does not indicate that the Royal Mail app contains advertisements.

What is the age rating for the Royal Mail app?

The Royal Mail app has an age rating of 4+, making it suitable for most users.