Useless
Response from developer
Apologies for the inconvenience, kindly note that you can register your observation through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: ask@rta.ae
I hate giving bad reviews
Get your stuff together please
Response from developer
Apologies for the inconvenience, kindly note that you can register your observation through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: ask@rta.ae
The worst app ever
Response from developer
Apologies for the inconvenience, kindly note that you can register your observation through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: ask@rta.ae
Don’t bother installing
Response from developer
We are sorry to hear that you faced problems while using the RTA Dubai Drive App. Make sure your concern will be raised to our support team. Meanwhile for more assistance kindly contact 8009090 or email ask@rta.ae. List the application/device details, user name, and attach error/problem screenshot.
Nightmare with passwords
Response from developer
We are sorry to hear that you faced problems while using the RTA Dubai Drive App. Make sure your concern will be raised to our support team. Meanwhile for more assistance kindly contact 8009090 or email ask@rta.ae. List the application/device details, user name, and attach error/problem screenshot.
Full of bugs
Response from developer
We are sorry to hear that you faced problems while using the RTA Dubai Drive App. Make sure your concern will be raised to our support team. Meanwhile for more assistance kindly contact 8009090 or email ask@rta.ae. List the application/device details, user name, and attach error/problem screenshot.
Great app
Response from developer
Thank you for your positive feedback. Meanwhile for more assistance kindly contact 600500605 or email shailsupport@rta.ae.
Does not work anymore
Response from developer
We are sorry to hear that you faced problems while using the Dubai Drive App. Make sure your concern will be raised to our support team. Meanwhile for more assistance kindly contact 8009090 or email ask@rta.ae. List the application/device details, user name,and attach error/problem screenshot.
Buggy. Crashes every login
Response from developer
We are sorry to hear that you faced problems while using the Dubai Drive App. Make sure your concern will be raised to our support team. Meanwhile for more assistance kindly contact 8009090 or email ask@rta.ae. List the application/device details, user name,and attach error/problem screenshot.
Disaster app
Crash▪️crash▪️crash▪️delete-app▪️download-app▪️works. Repeat this miserable experience endlessly because you have no choice.
One important feature; it definitely crashes when you need it most. Fight back by keeping calm when you get screwed by the app 😂.
Response from developer
We are sorry to hear that you faced problems while using our App. Kindly update the Dubai Drive App to the latest version. If you still face same issues please contact 8009090 or email ask@rta.ae. List the application/device details, user name,and attach error/problem screenshot.
Crashes
Response from developer
We are sorry to hear that you faced problems while using our App. Kindly update the Dubai Drive App to the latest version. If you still face same issues please contact 8009090 or email ask@rta.ae. List the application/device details, user name,and attach error/problem screenshot.
Link lost
Please fix, this is not good at all, I do all my transactions on the app.
Response from developer
Apologies for the inconvenience, kindly note that you can register your observation through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: ask@rta.ae
Do not update
Response from developer
Apologies for the inconvenience, kindly note that you can register your observation through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: ask@rta.ae
Can’t cancel parking before expiration
Response from developer
We are sorry to hear that you faced problems while using our App. Kindly update the Dubai Drive App to the latest version. If you still face same issues please contact 8009090 or email ask@rta.ae. List the application/device details, user name,and attach error/problem screenshot.
App is useless
Response from developer
We are sorry to hear that you faced problems while using our App. Kindly update the Dubai Drive App to the latest version. If you still face same issues please contact 8009090 or email ask@rta.ae. List the application/device details, user name,and attach error/problem screenshot.
Unuseable
Response from developer
Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae
😡😡😡
In the old version with the old design, it is not possible to extend your parking tickets, nor to pay for a new parking ticket. You have to wait 5-7 minutes in order to pay for a new ticket and in the meantime this is the reason why I got over few hundreds aed(dirhams) of fine every month 😡. The agents don’t even let the users a window of 10-15min to renew the ticket, they fine them straight away.
When I contact the customer service via the chat (which works terribly bad), they completely don’t care. Making an appeal will never work anyway...
And guys seriously, you spend a lot of money to change the whole design of the app, but if it doesn’t let the user to log in, what’s the point ???😡 Do I have to expect to get more fines ? And what’s the point for me to put money into my account if I cannot use it to pay my parking ???😡😡😡
Please hire competent engineers or consulting firms...
Response from developer
We are sorry to hear that you faced problems while using our App. Kindly update the Dubai Drive App to the latest version. If you still face same issues please contact 8009090 or email ask@rta.ae. List the application/device details, user name,and attach error/problem screenshot.
Not Logging in
Response from developer
We are sorry to hear that you faced problems while using our App. Kindly update the Dubai Drive App to the latest version. If you still face same issues please contact 8009090 or email ask@rta.ae. List the application/device details, user name,and attach error/problem screenshot.
برنامج تعبان
فمثلاً التحديثات السابقه كان يفتح لي كل شي بمجرد الدخول كزائر وعند تسجيل دخولي بحسابي الخاص بعد انتظار 5 دقايق يظهر لي مربع ويقلي تأكد من اتصالك
اما حاليا ولايظهر لي اي تفاصيل سواءً الدخول كزائر او الدخول بحسابي يقلي اتاكد من اتصالك بالنت
ارجو من RTA-D تحسين واصلاح التطبيق
وشكراً
Response from developer
نعتذر لكم عن الإزعاج، يرجى العلم أنه يمكنك تسجيل ملاحظتك من خلال قنوات الهيئة الرسمية، موقع هيئة الطرق والمواصلات: www.rta.ae/CRMPortal، أو عبر البريد الإلكتروني: ask@rta.ae، أو عن طريق التحدث إلى محبوب على رقم الواتساب: 0588009090.
