Horrible Business
Doesn’t reply back to customers. Will send you broken product and not offer replacement. Doesn’t update shipping. Acts so awesome on her lives but I will NEVER purchase from her again
New update
The new update is so great! So many cool things and new brands.
Use the site not the app!
I love Ruby May Cosmetics, but this app ain’t it! Every time I try to open it, it tells me I need to update when there is not even an update available. Don’t waste your time being frustrated, just go on the website instead!
Glitter Pallet
Ordered the glitter pallet and received a whole shade not pressed and all over the other shades. Glitter quality wasn’t that good, even with glue... contacted them for 2 weeks and on all platforms and didn’t get a call back or message. Poor customer service. Don’t waste your money or time.
Won’t open!
It keeps telling me I need an update. I just download the app from the App Store. No updates are available!!! Waste of my time.
shipping
I ordered a pair oh lashes more than a few days ago and every time i wanted to check my orders under the “order” colum it would say “ retry” and once i tapped it, it didn’t show me anything. i’ve tried multiple tries and it doesn’t work at all. but other than that. very simple and cute
Trash Contacting
I tried contacting them for a refund. Called 4 times and it just kept ringing for 2 mins. It didn’t even hang up and no one answered.
Great Products!
Just received my first order and the shipping was fast and the products are super! Love the pigmentation, so beautiful!
So much more convenient
This new app is seriously so easy and a breeze for when I need to get something. Rather then going to IG or my browser I just pop open the app and everything I need is right there. I LOVE IT!
Love Ruby May
Love this line. I work in television production. Best colors you can find.
Ugh finally
There goes all my money. I love the selection and convenience of this app.
Great App!
Easy to use!
