Runable Reviews: Is It Legit?

Customer Experience

Positive experience47.9% of reviews
Neutral2.1% of reviews
Negative experience50.0% of reviews

~ Based on 48 written reviews from the US App Store.

Is Runable Safe?

Runable - AI for Work appears mostly safe based on user ratings. AppsHunter Safety Score for Runable is 75/100.

This assessment is based on 76 user ratings, with an App Store average of 3.8/5.

Safety Analysis

69.9% of ratings point to a safe experience
2.7% of ratings suggest some concerns
27.4% of ratings point to a risky experience

~ Based on 73 App Store ratings for Runable.

Is Runable Legit?

Runable - AI for Work has limited verification signals. AppsHunter Legitimacy Score for Runable is 58/100.

Based on 58 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

not worth it

very slow and always frozen the app. ai couldn’t build properly a website

Best thing since sliced bread

Runable is going to 10x my business

Way over priced

I paid $20 and got absolutely nothing done before the app asked for more money!!!

Paid for unusable credits and no output!

I paid $20 for Runable Pro on October 2, 2026 to create a video. When I tried, the app said my credits had been used up in "processing”... but no video was ever produced. Then it told me I'd have to pay about $40 more to actually get a video made. That extra cost was never disclosed before I paid.
I never received what I paid for, so I asked for my money back. They refused! I do not recommend unless you want to waste money for unusable credits and no output.
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П

Прикольный ии, удобный понятный, дает довольно развернутые ответы, единственное нет русского языка, ну или я его не смогла поменять

Very good work

After two days trying Runable, I canceled my lovable subscription. This app has done in two days. What has taken all year to do in other apps. It has done a flawless job of carrying out my request with no mistakes. I did use ChatGPT to organize my thoughts and the prompt that I wanted. Then I put it in Runable and it carried it out in minutes with no mistakes. When I used, lovable, it would make lots of mistakes, but those mistakes would still cost me credits so this app checking it’s Work before it’s delivered seem to give me the product I was looking for without the level of expense in fixing mistakes

The first time I used it. It did use all of the 1500 credits given I subscribed for the $20 and it used 1500 more or so. I wasn’t mad because it did exactly as I wanted and created wanted for less than $20!
My only question came when it was time to create another app. Again it was flawless in how it carried out the work. I literally gave it instructions. It asked me questions to clarify. Gave me a plan before the build to check my approval. I clicked approval, went to sleep and woke up till I finished product. But this time it seemed to use a lot more credits than how the previous credits were calculated. . I ended up using up the 25,000 credits and purchasing more to finish the job. I realize it could be the complexity of the work that caused it and for what I was asking.

My biggest issue with these companies that run on credits is that you have no way of verifying credit usage for what you’re getting and what it’s going to cost in the end. I was literally measuring credit usage before I got a subscription to see what 25,000 credit actually looked like in terms of usage . So I couldn’t decide if it was eating more credits because credits were available or if the sample and beginning credits covered more to get you in the door, then increased once in. So that was my only concern and I took a star away for that. It would be ideal for the planning part to offer an estimated credit usage for requests, and to tell which will require on going credits vs build only credits.
But I’m sticking with it because the quality and efficiency did it for me. My rationale is I now have two custom apps that do exactly what I needed to do for me and my business for less than $100. And it will not require extensive credit credits to run monthly so those credits were for the build out, but not the everyday use. The first app was a Client Management app to document sessions and keep notes and client profiles. The second was a church Management app to manage members, activities, volunteers, donations, events.
I focused on effectiveness and quality over design. The design was simple there was no clutter. The colors were thoughtful. The presentation was nice . But I am unsure what an extensively design might cost.
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App terribile e inutile

Fate "attenzione" questa applicazione è veramente terribile è una truffa vi trufferano , deve sparire da Apple store.

Token usage is a joke

15 sec mediocre video = 22 Euros. Yeah, nah.

I feel robbed by this app

I strongly recommend NOT spending money on this service.

I paid approximately $7 for a subscription and received the credits included with the plan. Almost immediately, I discovered that even after paying, the service claimed I did not have enough credits to perform the tasks I was trying to create.

I eventually attempted a task using the credits I had available. The system remained stuck for a long time, failed to produce the requested result, and then consumed 100% of my remaining credits anyway.

I received NOTHING from that attempt. No completed task, no usable result, no generated content — but my balance went from having paid credits to ZERO.

What made the experience even more frustrating was that when I questioned the AI about what had happened, it responded as though I had not given it anything to do, despite the failed attempt having just consumed all of my credits.

So, to be completely clear: I paid for the subscription, received credits, attempted to use the service, the service failed to complete the task, and it still deducted every credit I had paid for.

I cancelled my subscription approximately 30 minutes after purchasing it.

This was an extremely frustrating experience and a complete waste of money. A failed generation or failed task should NEVER consume 100% of a customer’s paid credits while delivering absolutely nothing in return.

Based on my experience, I cannot recommend paying for Runable.
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It’s taking my credit without giving me results

As the title says, it’s taking my money without giving me any generated results.
It worked the first time but now it’s having trouble to produce any other videos I want.

Please refund my money

I subscribe the $25 monthly subscription and Sept 1 I reached out because I was not able use the website or the app, the app refused my sign in and the website on browser worked for just long enough for me to give it a task and froze and no matter how many times i exited and restarted I was not able to do anything past typing in the browser to get to the website, every time it froze and I was not a able to use Runable to do anything for that entire month. Nothing. It feel it’s only reasonable and fair that I be either given a month free in return for the month I was not able to get any work done or refunded my money entirely. After I reached out Sept 1st I was told they would check into the problem and get back to me but they never did, so I reached out again after being sent an email regarding charging my card stating they were unable to bill me I sent an email back stating why I was not going to pay again considering I couldn’t use what I paid $25 for. I got an email back saying that they would offer me a goodwill gesture of $15. That’s not only completely insulting but completely unacceptable because I didnt pay $15 I paid $25 so I want a full refund or a $25 month subscription in return for what I paid for. I think that’s simply fair and honest business anything less is theft. I spend a lot of money here building my ecosystem, I don’t really have the money i spend on the website but I’m trying to do all I can to better my situation and this was devastating to not be able to do anything this last month. I could have used that money to buy food. I’m not Ina position a lot of other people are in I’m homeless, so every fine I spend matters significantly. I really don’t understand why this was not remedied sooner.
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Waste of money

This app doesn’t explain that when you go for the monthly membership you have three separate balances, a daily balance capped at 1500 credits that refreshes only if the credits are used and then the monthly credit and then the credits you buy. When generating videos it took 10,000 credits per 8-9 sec for a 2D animated video, which is a rip off anyway considering the credits you get from the membership. It uses your lifetime credits first, then monthly and then daily. The balances cannot be used together. For example a generation costs 10,000 I have 9,000 in one balance and 1500 in my daily, the generation will fail. This is a scam app with no mention of this whatsoever. Customer service have been no help I have asked for a refund multiple times and all they did was give me a measly 1,000 credits for my troubles, which I cannot do anything with. Just speaking to the agent takes 600 credits each time. DO NOT DOWNLOAD unless you like to get rinsed.
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Rip Off. Don’t waste your money on this app.

I tried making a video. It Stopped & said I didn’t have enough “credit”. Gave me an option to upgrade from free to pro or max. I upgraded to pro and it proceeded to make the video and then it stopped again and said credit ran out. It Gave me another option to buy more credit credits or wait. I bought more credits. It proceeded with making a video and stopped again because credit ran out. $60 later and I still don’t have a 2 min A.I video.
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Taking money

There’s a glitch or it’s purposefully taking money, it keep saying that I didn’t renew or paid for an upgraded subscription when I have the back statement to show otherwise. The app and web browser don’t communicate.

Such an impactful tool!

Such an impactful AI tool! Has helped me create decks and presentations for work in like 10 mins!

Very nice

Honestly, one of the best AI tool I’ve ever used with everything all in one place. gave me great insight for my business and build decks for me. The only thing is that the credits are burned fast otherwise I will use it nonstop.

Beware

I started with the free version but had to upgrade to the Pro version for more credits. My “project” could not be completed unless I upgraded again which required my account to restart (full payment not the difference) I call foul and money pit.

App

This app is called Runable, but it doesn’t even run properly. The team takes days for it to help you with a problem on the account would not recommend.

EU AMO

Simplesmente um aplicativo maravilhoso

Complete Waste of Money

Very disappointed with this app. For me, it has been of no real use and definitely not worth the money. I purchased 22,600 credits, but the credits disappeared far quicker than I expected.

The worst part is the customer support. I asked several times for a refund, but they kept sending me basically the same generic response about NORMAL and MAX modes instead of actually dealing with my refund request.

If customers are paying for credits, the cost of each task should be clear before the credits are consumed. I shouldn’t have to discover afterwards how expensive a task was.

I regret purchasing the credits and wouldn’t recommend spending money on this app based on my experience. Check the credit usage and refund terms very carefully before paying.
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Response from developer

Hi, I completely understand where you’re coming from, especially when you’re trying to manage a limited credit balance. One important thing to clarify is that credits don’t have a fixed “X credits per task” cost. The amount consumed depends on what the agent actually needs to process the request including the model being used, prompt complexity, number of steps, tool calls, generations, iterations, and overall processing required. Because of that, it isn’t always possible to tell you upfront that, for example, “this task will cost exactly 2,000 credits.” Two requests that look similar on the surface can require very different amounts of processing We understand your concern about credit usage and how it can affect your workflow. We appreciate you sharing this feedback, and we’ll keep it in mind as we continue improving the experience