They don’t actually have it built into operations
Received my order placed email at 10:35 for a single breakfast sandwich and a latte at 10:55. Waited 5 past (11am) to give them cushion and checked in. Hadn’t even started my order, and couldn’t even produce it by 11:15. Train is at 11:18, so I ask for a refund. They rushed a terrible iced drink that was literally clear at the bottom from so much syrup, and then give me that and only refund the sandwich, like I want the terrible drink anymore. Of course I don’t have time because the train is leaving in 3 minutes after they couldn’t make a panini in 45 minutes. Never coming back. I feel like I waited 3/4 an hour just to be robbed.
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Marin rustic central
You Marin people are hilarious
Best place
Best place
Great bakery; horrible app
This app doesn’t work reliably and is so poorly designed that we’ve spent more time trying to place orders than it would have taken if we just stood in line; 1/2 the time, the orders never go through. Worst food ordering app I have ever used. On top of it all they use email for order status updates vs text. It’s 2020 Rustic it wouldn’t take much to fix this app!
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Worked perfectly
Ordering was easy. Confirmation email received within seconds. Follow up email with expected time order will be ready. My only (very) minor criticism is the prediction was off by 5 minutes, so maybe 4 1/2 stars. Otherwise everything was seamless.
