Lame and Off-Putting for good customers
We have been using Ruth's as one of two "go to" nice restaurants for some years. At the moment we are putting together a meal for friends and family to celebrate a 97th birthday. Obviously that is going to be an extra big bill so I was looking for ways to save a little. When, in this process, I was made aware of this loyalty program I thought it was a nice thing, even though it wasn't going to make a big difference. Now I discover that our location doesn't participate? Why have a program that excludes good customers, alienating them in the process? Not smart, and not polite to your guests either.
Show more
Downtown
Always a cut above
Sorry
I’m so disappointed with my last order it’s normally great but this time it was awful
NO GIFT CARD PURCHASE ALLOWED ONLINE
I think it’s absolutely frustrating and veryyyyyyyy annoying you don’t allow gift cards to be used when ordering online or thru the app!!!!! 🗣️🗣️🗣️🗣️
Bad App
I don’t recommend downloading this app, it’s practically useless for most locations.






