First time
Don’t download.
Response from developer
Thanks for flagging this, and we're sorry for the frustration. To clear up how cancellation works: you can always manage your subscription in the app under Settings → Membership, no email required. If you're having trouble cancelling or something about a charge doesn't look right, email us at support@ruutlabs.com and we'll sort it out quickly.
Reprise course à pied
Response from developer
Merci beaucoup ! Ravis de vous accompagner dans votre reprise de la course à pied. Bonne route, on est avec vous à chaque foulée !
Absolutely in love
Response from developer
Thank you! The technique side is a big part of what makes running feel easier over time, so we love that it's clicking for you. And tiring out your dog first? That's a milestone worth celebrating. Enjoy the runs ahead! 🐾
Beginning
Response from developer
Thank you for sharing this. Coming back after time away is never easy, and having the confidence to lace up again is a real milestone — we're honoured Ruut could help you get there. We'll be with you every step. Welcome back, and enjoy the journey ahead!
First run
Response from developer
Thanks for the 5 stars! Great to have you off and running — enjoy the journey ahead!
First run
Response from developer
Thanks for the 5 stars! Easy early runs are by design — they build your base and set you up to progress safely. If you'd like more of a challenge, you can start a higher-level plan anytime via Manage Plan → Start New Plan. Enjoy the runs ahead!
Great for older generation
Response from developer
Thank you so much for this! A first run/walk today and a full marathon on the horizon — that's a fantastic journey to be on, and we're honoured to be part of it. We'll be right there with you every step to April 7th. Enjoy the road ahead!
Day1
Response from developer
Thanks for the 5 stars! Love that you're off to a smooth start — enjoy the runs ahead, and we're here if you need anything along the way.
Misleading Advertising
Response from developer
Thank you for the feedback, and we're sorry the experience didn't match what you expected. To clarify what Ruut does today: it builds a personalised, time-based running plan around your fitness level, goal, and weekly schedule, with in-run audio coaching, warmup and cooldown routines, and educational content that guide you through each session. We're actively working on richer, more responsive in-run guidance in upcoming updates, and your note on the advertising is genuinely useful as we shape that. If you'd like to share which ad set this expectation, email us at support@ruutlabs.com — we'd love to understand what you were hoping for.
A fuir
La voix est super désagréable
Première course, ça a Bug trois fois je regrette sincèrement
Response from developer
Merci pour ce retour, et nous sommes vraiment désolés que votre première course ait été gâchée par ces bugs — ce n'est pas du tout l'expérience que nous voulons vous offrir. Une voix plus naturelle et agréable est prévue pour les prochaines mises à jour. Pour les bugs rencontrés pendant la course, nous aimerions vraiment comprendre ce qui s'est passé : écrivez-nous à support@ruutlabs.com avec quelques détails sur votre appareil, et l'équipe s'en occupera directement. On aimerait sincèrement avoir l'occasion de vous faire changer d'avis.
First run
Response from developer
Thank you for the review! You're right that one run in is early days — give it a few weeks and you'll really start to feel the plan build run by run. We'd love to hear how you're getting on down the line, and if anything comes up in the meantime, we're at support@ruutlabs.com. Enjoy the journey ahead!
Test
Response from developer
Vielen Dank für dein Feedback! Es freut uns, dass dir die App grundsätzlich gefällt – und bei beiden Punkten haben wir gute Nachrichten. Die Apple-Watch- und Garmin-Integration ist gerade in Entwicklung, damit auch die Herzfrequenzmessung bald möglich wird. Und ausführlicheres Feedback während des Laufens mit einer verbesserten Coaching-Stimme ist für die kommenden Updates geplant. Wenn du magst, schreib uns gern an support@ruutlabs.com – wir hören dir zu und helfen weiter. Danke, dass du dabei bist!
So far so good
Response from developer
Thank you for the 4 stars! It's early days, but you're off to a good start. Stick with it and you'll feel the progress build run by run. We're cheering you on — enjoy the journey ahead!
Restarting after surgeries
Response from developer
Thank you so much for the 5 stars! Easing back in at a gentle pace is exactly what the body needs after surgery, so we're really glad it's meeting you where you are. Take it step by step — wishing you a strong, healthy comeback. Enjoy the road ahead!
Encouraging
Response from developer
Thank you for the 4 stars! Keeping you encouraged along the way is exactly what we hope for. Plenty of great runs ahead — enjoy!
Une première
Response from developer
Merci beaucoup pour les cinq étoiles ! Avoir des consignes claires qui vous guident, c'est exactement ce qu'on souhaite vous apporter. Et bonne nouvelle : des indications encore plus détaillées pendant la course arrivent dès la prochaine mise à jour. Bonnes courses !
Meh
Response from developer
Thank you for flagging this. A frozen end screen that doesn't save your run isn't the experience we want, and the treadmill timing issue is worth a closer look too — please email us at support@ruutlabs.com with a few details about your device, and the team will dig into it directly. One thing that may help in the meantime: since Ruut tracks time rather than distance, treadmill runs should still work, but movement-based readings can behave differently indoors. Getting your specifics will help us pin down what's going on and get it running smoothly for you. Thanks for your patience.
KJandJ
Response from developer
Thank you so much for the 5 stars! Starting out motivated is half the fun, and it builds from here as you get into your rhythm. Keep that energy going — plenty of great runs ahead!