Ruut User Reviews

Customer Experience

Positive experience76.6% of reviews
Neutral6.3% of reviews
Negative experience17.1% of reviews

~ Based on 286 written reviews from the US App Store.

Is Ruut Safe?

Ruut: AI Running Coach appears safe based on user ratings. AppsHunter Safety Score for Ruut is 87/100.

This assessment is based on 406 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.5% of ratings point to a safe experience
3.4% of ratings suggest some concerns
12.1% of ratings point to a risky experience

~ Based on 406 App Store ratings for Ruut.

Is Ruut Legit?

Ruut: AI Running Coach appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Ruut is 63/100.

Based on 63 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great explanation !

It helps so much to understand the why HRV is so important.

Great app

Easy to use

DO NOT BUY

Ai summary is incorrect, doesn’t track your performance correctly, plans don’t make sense and every time you contact support they apologize and promise to get back to you and fix the issue but never do

Beware of the subscription!

I didn’t end up using this app and paid for it for months not realizing it. When trying to cancel it has multiple pages to click through where you continually have to say yes to canceling. I tried canceling several times, still got charged again and only offered a 50% refund all while never using the app.
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Highly recommended! 😍

I'm 50 years old, and as a beginner, I find the app very easy to use. Love the coaching during my runs.

Scammy. Would never recommend.

Absolutely terrible cancellation flow. You never get the email they claim they send to cancel and they bill you anyways. Further if you delete your account it doesn’t delete your subscription. As someone working in tech that’s pretty sus considering stripe is connected to the user profile typically so when you cancel your subscription is cancelled - meaning they’re storing user data/payment data separate from one another and so they still maintain your data after you delete your account. Absolutely terrible customer support and the app itself is okay but once you create a program you can’t leave it or change goals intuitively anywhere which means you’re stuck. I’ve requested a refund twice, crickets. Still waiting for a refund and to have my account cancelled. Will never recommend. Filing a report with VISA to ensure I don’t get charged again.
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Scam

Would give it even one star Charged twice $44.79 us $$ when app was canceled
Will not refund $$ scam

Just start!

Loving it so far. I will do it again tomorrow morning. Every journey starts with the first step. Just keep making first steps every day until the finish line.

So far so good

I like the coaching aspect of this app, but it is very easy to miss the cue to start running or increase your speed for the faster intervals. A 5 or 10 second warning would be helpful to know that your interval is about to begin. Even better would be a watch app, so that I don’t have to run with my phone in my hand or continuously pulling it out of my pouch. This app has excellent potential and hopefully with more subscribers, it will be able to tweak the details.
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Disappointing and Way Too Expensive

Very disappointed with this app. It’s far too expensive for such limited features. There are free apps that are much better and offer more functionality. I also don’t really see where the “AI” is in this app—it feels more like a basic training app than a true AI running coach. For the price, I expected much more.
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First Run!

Hard

Fraudulent Company

I signed up for an account in April, found out the app didn’t work at all, and canceled my subscription. They reactivated it without permission in June and charged me an additional $34.99. Today, I was charged an additional $89.99. Support has offered me a pathetic “goodwill” offer where they will refund half of the $89.99 charge for a subscription I canceled back in April for an app that does not work.
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Top départ

Après ma première course, je suis déjà ravie de cette appli !

Response from developer

Merci Aude ! 👏 Quel plaisir de vous accompagner dès votre première course. Ce n'est que le début, bonne route !

Coach au top

Au top

Response from developer

Merci beaucoup ! 👏 Ravis de vous accompagner dans vos courses. Bonne route !

Charged but didn’t sign up

I downloaded the app but never signed up to their services and was charged £99. No email, no notification, nothing. Just took my money hoping I wouldn’t notice. Am now raising a dispute with my bank. Nobody should be charged simply for downloading an app. Express consent to be charged should - at a minimum - be mandatory
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No Apple Watch Interface

I’m really enjoying the app. However, I don’t want to take my phone with me when I run. Would you please advise if you’re planning on developing Apple Watch integration?

Don’t recommend

I canceled this application after two months using it. It said the app was going to continue until the expiration date August 7th and they are still charging me and not giving my money back.

1. Lauf Geh run

War super

Response from developer

Vielen Dank! Schön, dass dein erster Lauf super war. Wir sind bei jedem Schritt dabei — viel Freude bei den kommenden Läufen!

Great

Great app if you just start into running. Love the coaching, since you are not thrown into a timing loop without being thought the basics. You’re totally set up for success!

Panic on the treadmill

I panic before hitting the gym but this program is keeping me calm and motivated.