Truly The Worst App Ever
This app worked partially when we first bought our trailer in 2024. Complete fiasco since. Never had the correct make and model. Then over a year ago no service contracts showing. Nor service available. Multiple calls and on and on. Yes verbally they say we do. Now app says we have absolutely nothing. Pay $39 for discounts if we like CS worthless and could care less. Says nothing they can do about the app. Sent complaint to IT. Complete waste of time and effort.
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Has not worked for over a year now.
Shortly after we started using this app they updated it. It has not worked since. Will not show any of our coverages, in fact states that we did not purchase any coverages. We did. Have been assured over and over that our coverage is in force. So there’s that at least.
Tech support is non existent for us so far. Never any follow up after help calls, or requests.
Logged in this week only to find that our VIP member number doesn’t show, and we’re being asked to activate our membership for another fee. Called and confirmed we are indeed still members. They took my info and submitted a report to tech support. I have no hope that anything will be done.
Don’t download. Don’t join. Not till they can figure this mess of an app out. Just sorry in every way.
The only redeeming quality is the kindness of the poor souls who have to answer the phone and try to help you. Even tho they can’t.
Tech support is non existent for us so far. Never any follow up after help calls, or requests.
Logged in this week only to find that our VIP member number doesn’t show, and we’re being asked to activate our membership for another fee. Called and confirmed we are indeed still members. They took my info and submitted a report to tech support. I have no hope that anything will be done.
Don’t download. Don’t join. Not till they can figure this mess of an app out. Just sorry in every way.
The only redeeming quality is the kindness of the poor souls who have to answer the phone and try to help you. Even tho they can’t.
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Poor app
Does not sync w/online acct. I renew this every year but doesn’t sync so I need to carry information w/otherwise to show coverage
Not Good
App looks ok and the presentation is nice but it’s functionally garbage. It won’t load discount codes for Loves to connect the account. It won’t bring up coverages purchased linked to the account. The bug fixes don’t roll out fast enough despite repeated calls to Blue Compass all the way up to SVP level.
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Account Information Not Showing
My account information has never shown on this app since purchasing my trailer several months ago. Keep getting a response of “we’re await and working on the issue”. How are we suppose to utilize the perks?
